Steve and his staff did an excellent job at our church. They cleaned up after themselves. We are…read morevery happy with the job they did. Thank you Steve

Huge thank you to Antonella who spent so much time helping us get our blinds just right. It was a…read morebig purchase and we didn't know where to begin, but her patience, professionalism and expertise made the entire process flawless.

The customer service at this location is absolutely amazing. I was a bit nervous to purchase…read moreHunter Douglas blinds from them as there were no online reviews about that part of their business, but I'm so happy to have trusted them. The whole experience was seamless from start to finish. Each interaction with an employee or the owner was pleasant and they genuinely seemed to care about gaining my business even though my order was a relatively small one. The owner did the measurements and patiently answered all my mamy questions at the meeting and afterwards over email. The installer was quick, clean, knowledgeable and friendly. The product came in quickly and the quote was competitive. The finished product looks great and works well so far. Overall one of the most pleasant home improvement transactions I've had. I wouldn't hesitate to recommend them or use them again.

I purchased Engineered Hardwood Flooring from dealer, Chestnut Flooring. Upon delivery, the boxes…read morewere opened to discover that the core of the product below the veneer was completely different and inferior from the sample presented by Sherry from Chestnut Flooring. The hardwood manufacturer was very responsive, provided a return authorization and offered a refund to Chestnut within 2 days. However Nemo, CEO of Chestnut Flooring refused me immediate credit, but sent me an email stating that all Chestnut sales were final and that refund to me would take 4-6 weeks to process. His explanation for holding funds for an extra month - Chestnut Flooring policy different than the manufacturers. Recommendation; Do not prepay Chestnut Flooring prior to inspection of flooring delivery.

Great selection of flooring at their showroom and Sherry spent the time to help us pick out…read moreexactly what we were looking for. Their price was amazing and they were so helpful and friendly. Overall a great experience and would definitely recommend.

Good customer service Quick response…read more High quality Like the overall service Good luck

Just finished getting a carpet runner installed on my stairs by Maple. The experience was great…read morefrom end to end. Found them at random (I think their Yelp add got my attention) and called the number. Haneef who is in charge called me back within a few minutes and accommodated my work schedule to set up a free visit to quote on the work. Once in my house he looked at the wallpaper, flooring and colour scheme and went back to his vehicle to bring some carpet samples that matched our decor. I much preferred this than having to go through the hundreds of options, Haneef has experience and taste and it was easier to choose from a small sample set than from a giant book. When he quoted the price I was happy, it was fair so I didn't negotiate. They promised 14 day turn around and within 5 days the carpet was fabricated and they called to schedule a Saturday morning install. The installers arrived on schedule, got to work quickly, and were done in an hour and a half. The stairs look great and the workmanship was excellent. I am a stickler for details and they really did a good job. The guys doing the work were polite and professional, and they cleaned up before taking off. I'm pretty happy. I love it when this sort of thing is easy and it was. Thanks Maple and Haneef, if I have another carpet need or set of stairs I will get in touch again.

They sold us really cheap flooring that had a lot of issues with it. Prior to purchasing my wife…read moreasked if it was good quality as the area it will be installed will be a high traffic area and the sales person (Colin) assured her it was good quality material. Their customer service is also horrible. They say they will call back and never do. Happened so many times that I lost count. After paying them a delivery fee to get it delivered, my installer started installing it in the first room, he immediately called me and said the pieces were not clicking correctly and were popping out. He explained over time that the flooring will start to separate if not clicked properly and will look really bad. I immediately contacted square foot flooring and sent them a video of the installation showing the issue. They vehemently denied there were any issues and blamed our installer. After getting tired of waiting for them to call back, we drove 45 mins and met with them and they gave us (bs) explanations. We gave them the benefit of the doubt, and had our installer go there in person the next day and "learn" from the owner. Our installer tried installing the material after and had problems again. We delayed our project by a week and hired a more experienced flooring installer who had done some work for us previously, with 10+ years of experience, and he immediately told us that the flooring was no good and that it was not clicking correctly and was popping out. I asked him to record a video and sent it to square foot flooring and they again blamed it on the installer and said the installer didn't know what he was doing. They mentioned this material is hard to work with and other people have had problems with it and returned it. When we asked for a refund of the material they tried to charge us a 25% restocking fee - WTF? You guys admitted that people have had a problem with it. We're installing Vinyl here, it's not rocket science LOL. I even said I would buy other material from them if they could cancel the restocking fee and these guys tried to give me a higher price than other stores to make up for the restocking fee. Evan the owner is also a piece of work. They agreed to bring down the restocking fee to 18% after a lot of arguing, and then on the day we brought back the material he tried to jack up the restocking fee rate in front of us to get a reaction out of me. My wife and I also had to rent a home Depot van and load 1600sqft of material myself and unload it onto their dock. I purchased from Hardwood Design Centre in Brampton and the material was worlds apart and the customer service was excellent. They even let us return unused boxes for a full refund without any restocking fees. All in all, our project was delayed over a month and ended up returning all the material and on top of that paying a restocking fee. My advice is stay clear of these guys. When things go bad they will not have your back. They are not a reputable business and selling sub par material for overpriced rates. They'll never admit they are wrong. Own up to things and you will have my loyalty for life. They don't care about the customer and once they have your money good luck getting any help from them.

We were extremely satisfied with the customer service representative Sam! He was knowledgeable and…read morehonest! We found quickly the flooring that we wanted at a very good price! The selection was amazing ! We really appreciated the personalized service! Thank you!

Karam helped us pick the right carpet for our lifestyle. He came out 2 days later to measure and 10…read moredays later, they installed our new carpet. it looks and feels great! Good value, lots of selection and expert installation. Can't go wrong!

Our carpet was installed today by Ray. We are very happy and the new carpet looks great. Sylvester…read moreour sales representative was very helpful in working with our budget while still choosing a good quality carpet. Both gentlemen were nice, kind, respectful. Would definitely recommend this store to anyone. Excellent customer service! Lisa W.

Great experience with Danforth Carpet Connection - Tony came to our house and did the measurements…read morehimself. He has a terrific selection of flooring products and helped us choose the best tiles for our basement. He also recommended a subfloor installation that improved our slightly uneven basement floor and made the tile installation go smoothly. Stephan did a great job and finished our floor in two and a half days. Both Tony and Stephan were super competent and very responsive to our questions and concerns. We don't hesitate to recommend Danforth Carpet Connection.

This was the first time I made a purchase at Danforth Carpet Connection and based on my experience…read moreit will NOT be my last! I found Danforth on line, as a company that carry the FORBO line of linoleum. The product I was looking for was a special order with a tight timeline. My experience with the Danforth team was first class! They were quick to respond to my inquiry, provided a detailed quote with delivery estimate and provided additional information concerning installation guidance. The product was ready for pick up AHEAD of schedule. They were pleasant, friendly and professional in every respect. Danforth Flooring Connection know their business and treat their customers the way you'd like to be treated. I have no hesitation in recommending Danforth Flooring Connection to anyone looking for their vast array of flooring products! Very Satisfied Customer Doug