I have service at my Home and Office in the City. Rich & Joel were great to work with. We had a…read moreshort at the house on a panel and it was rectified by the next day. I appreciate having a local family owned business as opposed to a conglomerate when it comes to protecting my family and business. Their technology is on par with any other companies I have seen, but it's the service that makes a difference. What a relief to have a local company that you can call and speak to a live person who actually "gets it." Becoming rarer and rarer these days. As a lawyer who helps people Buy and Sell Real Estate, they are someone I refer Clients to when buying homes. They have my highest reccomendation.

I have nothing good to say about this company. We had a break-in in my condo building, so I wanted…read moreto activate the existing in-unit alarm which had been installed by M&R when the building was originally converted. I first contacted them on February 22nd and was told they would get somebody out right away, and it would cost $150 for activation. I even explained the situation and told them that, given the break-in and their status as the company which had installed the original system, that if they did a good job I would recommend them to my many nervous neighbors. They didn't do a good job. After our initial conversation I had no contact at all from the company for two weeks, and had to contact them myself to ask if they still wanted my business. After several more tries we finally got an installer out to my place on March 19th -- nearly a full month after I'd originally contacted them. After that I waited three more weeks before I heard from them again...when $250 was charged to my bank account. I never received an invoice or any other warning or explanation. I honestly expected the cost to be slightly more than their original $150 estimate, but is it asking too much for them to at least tell me they're going to charge $100 more than I'd expected, and maybe provide a reason why? Do yourself a favor and do business with a company that actually seems to care about its customers.

Sandro and his team are exceptional. They are highly professional, punctual, and consistently…read moredeliver top-notch service. The job was completed flawlessly, and I couldn't be happier with the final setup. What truly stood out was their attention to detail and commitment to customer satisfaction. They took the time to walk me through the equipment and explain how to navigate the app with ease. Sandro is always responsive and helpful whenever assistance is needed -- just a phone call away. I highly recommend reaching out to them, you won't be disappointed.

I am more then pleased with the work that these guys did for me Sandro (the owner) came out…read morepersonally to give the quote he scaled out the whole house showed me the weakest points of the house and made sure every part of my house was on the cameras. when The team came to do the job they were on time and they got the job done quickly the team was very respectful and very careful when it came to installing on the inside of the house. They took the time to show me how to use it and arm the security system. I had an issue about a month later with one of the cameras on a very windy day and they came out the next day to fix it talk about service It doesn't get any better then this. I recommend them to everyone that is looking for security they truly blew me away with quality and service they do. Don't go anywhere else these guys know what there doing and the price was great.

Ultra Smart Home team is "ultra" enthusiastic about new smart home technology. Tom loves testing…read moreout everything he sells or installs in his own home before his customers get it so I know that the product I'm buying is good. I receive a Control4 system with a wireless dimmer and was amazed at the features. USH is very professional and customer-focused. Totally opposite of the contractors Ive dealt with in the past who are late or double the cost because of unforeseen complications. With Ultra Smart Home, they are on time, you know exactly what you are getting and for how much.

Tom and the team at Ultra Smart Home are great to deal with, very professional, and always put the…read morecustomer first. If you're considering having your home enhanced with smart home electronics such as a Control4 system, I highly recommend that you consider Ultra Smart Home for the installation. They go above and beyond to make sure that everything works properly including small tweaks and additions to your system after the initial installation that they can program remotely.

There has been an increase in break-ins in my area so I've been meaning to have some cameras…read moreinstalled. I called around a few places but Pentagon Security Agency was the first to respond and they have been wonderful throughout the entire process. From coming out to do a site survey to the actual installation and then teaching me how to use the system and see my house from my phone anywhere I couldn't have asked for better people to work with. Highly recommend!

This place here surveillance Triangle 4713 w Lawrence Ave.. are the best they treat you. right and…read morewith respect I recommend it to everyone I give them a five-star if I could give them more I will give them more. For now on this is the store that I will get my new surveillance camera and DVR

Surveillance Triangle gets it right…read more They quoted a reasonable cost with a reasonable schedule to install. Installation went quickly. The guys from ST did a quality job and ensured the area was clean when done. The placement of cameras and equipment is well thought out and their cabling is neat and trim. The guys were also super polite and did their best to minimize the amount of time they had to go in-and-out for tools, parts, etc. From the inquiry, to quote, to installation, they were super communicative about where they would be and when. When they arrived, they took me around and explained how the deployment would go and then gave a good amount of time to ensure I understood how to use/operate what they installed before they left. My only regret, after having the system a week, is that I didn't listen to their recommendation and get a few more cameras. I guess I'll have to have them back! :) Pluses: Price, quality of work, polite and efficient team, performance of equipment deployed Minuses: I should've ordered more cameras!

I have used Alert since 2006 and they have been much more reliable than ADT and AT&T which I…read morepreviously used in different homes. Quick response, rare false alarms, reasonable pricing. This review is also about their tech support which we had to call for a lot in the past year: first to upgrade our system as we put it in 18 years ago; and then because we remodeled our basement so they had to come out a few times to deal with construction dust setting things off, moving motion detectors when walls were moved, adding new window contacts etc. Two of their service techs specifically are amazing: Gus and Mara. I feel extremely lucky when they send either of them out. Especially Mara. She stands out as being the most competent service tech - of *any company* I have ever dealt with. She assesses the situation, makes recommendations for better solutions, advocates for the customer if needed, and then executes the solution flawlessly, efficiently, quickly. Again shout out to Gus who is A+ but I have to give Mara an A++!

30 year of coustore Of Alert alarm . I don't know why i still a customer they charge me for…read moreservice couple months of service and I never set the system up and running yet. I explained the system was not installed yet ! Originally the service guy ( Joe ) stated no problem i will not start billing until they set up lies more lie . the DIY system are junk ( crap )but so far they back up the shitty product . They want money and they Absolute horrible customer service .

As you may or may not know, it gets pretty cold in Chicago. Cold enough that buying your girlfriend…read morea thermostat for Christmas is a totally appropriate gift. After a failed attempt to install a new Nest thermostat for her, I called in Greenfii for help. Not only was James incredibly professional, helpful and knowledgeable - but he gave us a walk through on how to use the thing! Thank you James and Greenfii for being awesome at what you do.

Amazing!!!!!! I found them through the nest professional installer site. Able to communicate over…read moretext and able to set up an appointment and install same day. They do a lot more than nest installs. Tommy quickly helped me connect my lights and nest to Alexa! This was the easiest most hassle free process. I love that they recycle old thermastats vs throw them away and are based in Lakeview

I used Total Control Home Solutions to install and update home automation products in my house…read more Previously, I had a contractor install a few of the switches and I tried to install a few switches. It was a hassle, because the contractor and I would have to go and turn off the power, because we could not do the work with live power. Their electrician did the work in significantly less time than it took for the contractor and I to do the same amount of work. Plus, they fixed my work where I made a couple of mistakes. While the electrician was working on the switches, the other person was working on setting up the programs for controlling the lights. They did an excellent job. I can control my lights from anywhere in the world, where I have an Internet connection. I have my outside lights set up to come on at dusk and turn off at dawn. I have inside lights programmed to come on at different times. I can program the lights to come on differently each day, if I want to do that. One of the guys shows me the cameras in the inside of his house and he can turn on and off the lights from my house, which is in a different city. I think the technology is awesome. They also can automate your garage door, thermostat, security systems, etc. I did not do the garage door, but I think that I will do that in the future. It allows you to see if you forgot to close your garage, and you can do this from your home or from anywhere you have an Internet connection. You can then open it or close it from a web connection. The thermostat service is also nice, because you can regulate the temperature from anywhere. However, my budget did not allow for me to get everything that I wanted done at one time. In addition, I wanted to see the quality of work that they provided. I was impressed with their work and I will definitely use them again in the future.