This place is horrible! The wait times are incredibly long, especially for walk ins. They are also…read morenot clear with how many patients are in front of you. People who made an appointment can just go in front of you, which they do not explain. We waited for over an hour and there were still 5 people in front of us! Exer also did not accept our insurance, which is not good. We ended up leaving to schedule an appointment for a different place. Would not recommend this place.

Clean. Rapid. Professional. I had have bad experience…read morebefore in other clinics. Today I visited here, and they provided clear instruction for how to get into the line. Nurses and my provider gave me diagnosis right after. Come here to my. Compare to my previous experience in other clinics, and I would recommend getting here if you need help.

The front desk receptionists should not be carrying on a private conversation while patients are…read morewaiting yo be checked in. Two females and a male spent almost 30 minutes having a personal conversation. A patient came in & the one female employee immediately checked that patient in. These employees were very unprofessional and someone should let them know social time is on their personal time and lunch. Not while sick patients are waiting to be checked in.

In the last ten years I have been here several times for different reasons and I always receive…read moreexcellent care. The doctors are excellent and knowledgeable. Usually the wait time is under an hour.

Love this place. The people are super sweet and caring…read more Very helpful and got me back to feeling better. Thanks so much.

I went in super late right before closing one night. Even though they were almost closed they…read moreagreed to take me. I needed stitches and they didn't take my insurance but I paid a cash price and it still saved me a lot of money compared to if I had to go to the ER through my insurance. The staff was super kind and my doctor Lena, did an exceptional job. I was given options and ultimately chose to do stitches. I appreciate their professionalism and help.

The doctor & staff were super nice and took their time with me. The facility is nice, very…read morewelcoming and very clean.

I always have an amazing experience here! There is always such fast service, it is always clean and…read morestaff have been so knowledgeable and nice! I really like that every time I come here there has never been a wait! Other urgent cares are packed, dirty and staff is rude. Here, I simply made my appointment online and come in and they always see me promptly! I love the location and the parking is quick and easy! I'll definitely continue to come back

Love this place In-N-Out best service ever been going to this place for years. good doctors.read more

Customer service is not great especially for a morning. Business is unprofessional with…read moreopening/closing times and do not answer phones calls. Would not recommend. The Dr is cool though.

I recommend this Whittier Hospital hospital to everyone! I went in to the emergency room with low…read moresodium. They put me on a trip. I had no idea that the trip took so long and that I would be admitted for a couple of days. I was quite nervous as I've never had any type of stay in hospital. The emergency room experience while I didn't sleep all night. The time went by and the nurses were great. They transferred me to ICU which I was a little bit scared and confused. The term ICU to main terminal, boy was I wrong? I arrived in ICU and was met with the most lovely nurse Jessica. She was warm, friendly and fun. In the morning I woke up to another wonderful nurse Martha. She was equally as lovely both those girls really made like two nights there a fantastic experience. I got moved to floor two and that's where nurse broke and her team took over and again so fantastically, nice helpful and great. She even let me go downstairs and visit with my cat Charlotte for about five minutes. It's all I needed and my blood pressure went down. Thank you again for that! If you can believe it that Hospital food can be good. This food was really really good. I was so surprised. I actually looked forward to my meals. Not to mention those that took my blood several times throughout the day were equally equally is awesome. None of the pricks hurt, even though I felt like pincushion. I actually looked forward to them coming because then I was to be able to see if my numbers were going up. I think I'm the only one in the hospital that couldn't wait to get my blood drawn. All in all my experience at your hospital was phenomenal and I would highly highly recommend it. I know it's a little Hospital, but they really love their work. Thank you so much for taking such good care of me Victoria Warwick

This rating is for the emergency department…read more First, the two receptionists are not very friendly but quite rude. I was told by my transplant coordinator to go to an ER to get an IV placed as home healthcare could not start an IV on me and I must be on IV antibiotics. The charge nurse said yes then no as they need to take the IV out due to hospital policy, however he said he would need to talk to someone. I called my transplant coordinator and waited for her to call me back and the charge nurse left for the day and said no, waisted my time and my coordinators' time. Will never be back here.

This Hospital has been good to my family over the years the doctors are hit and miss…read more So doctors are insentive for weight loss drugs on my wife who is a failed gastric bypass. Others have been great to my wife. This review is about the cafeteria down stairs by elevator 9 Over the years this cafeteria is knows to be the spot. People from business around would come to have lunch. COVID hit and like everything else things fade. Well the grill is good still freshly made. And they have fresh salads and sandwiches, sodas coffee hot chocolate and other things like chips. Older man at the grill he may not have a big giant smile but he makes a great bacon burger. Fries ask a little spice and taste great. So shout out to good food when your at PIH with someone who is spending time at the hospital Cafeteria area = 7 Grill area = 8 Cleanliness= 8 Menu = 7 Customer service = 8 Selections and condiments = 7

I honestly don't even know where to start with how terrible this emergency hospital experience was…read more Calling it "care" would be a joke. First off, the waiting time was absolutely ridiculous. I sat there for hours--yes, HOURS--while people who arrived after me were somehow seen first. No explanation, no updates, nothing. Just left sitting in an overcrowded, uncomfortable waiting room wondering if anyone even knew I was there. And the staff? Completely unprofessional and frankly disgusting in their behavior. The nurses acted like I was an inconvenience just for needing help. Eye-rolling, attitude, and zero empathy. One staff member actually spoke to me like I was wasting their time, which is insane considering this is an emergency hospital. On top of that, the place didn't even feel clean. For a medical facility, that's honestly unacceptable. It made an already stressful situation even worse. If you have any other option, go somewhere else. This place clearly does not care about patients, their time, or their well-being. Absolutely horrible experience.

Great place. Quick and easy. fast service. Would recommend to anyone looking for an urgent care…read morein the Whittier area.

I highly advise calling to make sure they are open before booking an appointment online.read more

Dr. Woods is awesome! He's very thorough, knowledgeable and truly cares about the progress his…read morepatients make. My pain has significantly improved since coming to him a couple months ago. Plus Robyn at the front desk is always so welcoming and accommodating. Would highly recommend!

Dr. Woods is awesome! He did a short phone consultation with me and was able to accommodate and see…read moreme the same day. When I arrived he walked me through the process so I would be comfortable and know what to expect from the appointment. He completed a scan on my first visit as well as did an adjustment. He also used a machine on my upper back and neck which really helped release some of the tension I was feeling. The following day Dr. Woods was able to meet with me to discuss the results of the scan and make his recommendations. During this session, his wife was working the front desk and was also kind, knowledgeable and helpful!