CDJR in Lawton, OK; Service Department almost destroyed my cars engine or worse. On 11 February…read more2026, I took my car (2023 Challenger Scatpack) with 15k miles into the Dodge dealership for an issue I was experiencing with my drivers side window. After they diagnosed and ordered a part for that issue, I was on my way back to work, or so I thought. About 2 miles down the road my battery indicator light came on, then a strange squealing noise started underneath my hood. I immediately pulled over, looked under the hood, only to see my balled up serpentine belt staring back at me. My PCV valve hose also decided to join the shenanigans. I am extremely meticulous with my vehicles. I strongly believe that the technician during the initial routine 27 point inspection, removed my drivers side valve cover to get to my oil fill cap. Which wasn't put back on properly and my oil fill cap had oil/grime all over it. So I know the technician serviced that area. Either he accidentally or intentionally removed the pcv valve hose which was never reinstalled, which fell into the drive pulleys and caused the serpentine belt to jump off. As of today 18 February 2026. A new A/C compressor is going to be installed onto my car because I was informed it had failed. I also have a video of the dealership driving my car into the maintenance bay without a serpentine belt on it and my hood completely open. The technician drove it this way for about 1000 ft. If this happened to me, I'm fairly certain its accepted practice.

On September 29, 2025. I purchased a new Ram 1500 4x4, intended as a retirement gift to myself…read morefollowing my service in the U.S. Military and Law Enforcement. Upon taking possession of the vehicle and driving it home, I discovered the following: - The undercarriage was covered in caked, dry mud. - The engine compartment was heavily covered in dust. - Weeks later, during the first interior clean up I found dry mud boot prints on the carpet, concealed under the rubber mats. - At 1,700 miles, I discovered the air filter was covered in dirt, debris, and oily fingerprints, suggesting a used part may have been swapped into my "new" vehicle. These conditions indicate the vehicle was likely abused or taken for "joy rides" prior to being sold to me as a new unit. When I brought these concerns to the dealership management, I was given the run-around and only offered a tank of gas as a resolution. Furthermore, as more issues began to emerge, such as the mileage of 19 as indicated on the original document I signed to proceed with the purchase contradicted the 25-mileage recorded on the documents I later received to register the vehicle with the local Tag Office. This and the aforementioned deficiencies are clear indicatives that the vehicle I test drove was not the vehicle I ended up with. I escalated my concerns to the manufacturer's headquarters, but was told they could not intervene as the dealership is an independent entity. As someone new to the state of Oklahoma who has purchased multiple vehicles previously without issue, I am appalled by these unethical business practices. This experience has turned what should have been a proud milestone into a nightmare. My advice to anyone in search for a new vehicle is to stay clear from Lawton DCJR, as this dealership appears to have serious issues delivering goods and products acting more like mafia syndicates than an honest business establishment.

Came in twice this week, first time I needed to an order a part. The gentleman (Joel) was mildly…read morehelpful and overall did the job. When I came to retrieve the part, Cas and his front desk buddy (camo hat with no name) went above and beyond to get me situated. They were kind and conversational. Made sure I was fully set. There fellow employees (like Joel) should take notes! Would definitely come back to get some hands on help from Cas!

Eston was really helpful with what I needed! It was only a little blinker light bulb, but he was so…read morekind to even replace it for me! Will definitely come back here if I need anything else :)

Great people. They know their stuff. Always helpful. This is the only place I use in Lawton. If…read morethere is a better place, let me know. They will check the engine for you. Help you figure out the part you need. Can order it if they don't have it. Iow service! Not too many places know what customer service is. They do here

I've made purchases here over the years & never fails whether it's oil or Def Blue The added…read morethey've always been helpful. Adding Def blue to my vehicle is a pain because you have to take out a spare tire before you can even get to it. Customer service in this world we live in now is a thing of the past but when you come to AutoZone it makes me feel like I've been taken back 20 years ago.

Service is really professional, they greet every customers, answer the phone in the right way…read more Price its 40% lower than O'reileys.

From the owner: Your local Advance Auto Parts at 2116 NW Cache Rd in Lawton offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

From time to time I go here for parts. I have realized some of the people know, and some are there…read moreto collect a check and that's about all. I have spent time trying to get people to look up parts and they can not seem to find them. Then again, there are awesome people who find the parts I ask about really fast and verify that those are what I need.

From the owner: Your local Advance Auto Parts at 1001 SW Lee Blvd in Lawton offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I take all of my vehicles to Kasey's. I've had shocks installed and alignments and always have had…read morea great experience and service.

Why would you want to go anywhere else? Great service, always able to get you in and out timely…read more Always a great experience. I get all of my repairs, new tires, and brakes done here.