I recently came here with my sister so she could buy a vehicle. We really enjoyed our sales guy…read moreRuddy. He was great to work with and made the experience very seamless. The only negative thing that I have to say about the experience is that I had asked when we sat down for the loan what percentage the rates started at. We were told they started at 5.25%. My sister has good credit so I wasn't expecting her payment to fall in a much higher percentage bucket. We were good with the price of the vehicle, and the warranty that she added on. However, and this is a big however, until we were signing the documents, did we see for the first time that the loan she was being given was at over 14% APR. This is absolutely ridiculous and unheard of for somebody who has good credit. We wasted no time going over to Navy Federal and securing her a proper loan at a reasonable rate. The amount that Carmax was trying to charge her in interest was more than half of what the vehicle cost with the add-ons. Let that sink in. Do not sign blindly and make sure you understand what you would be paying in interest. I highly recommend getting pre-approved elsewhere for a loan first and not using their financing. You have three days to get a loan elsewhere and have it changed over, but I would suggest making sure you're eligible before you go car broke. We didn't see any of that until half way through signing the contract. Kind of crazy!

Suggested Carmax to my best friend whom bought a Honda but her customer experience was terrible…read more The seller (Mike) didn't offer a test drive just kept emphasizing "well it's a honda". Didn't tell her about the 10 day return, didn't place a bow when she bought it. Very unsupportive despite the car being beautiful she decided to return it because the service was soo bad. He was suggesting her not to go through the process for self employed income, say it would take sooooo long. Denying this resulted in a very high interest rate. Mike thought bo one would ever return a Honda. Well surprise surprise mike. She now has a brand new Mazda, champagne service with a bow! and lower interest rate. CARMAX do better ! especially servicing women.

This is a fake terrible dealership and id bet $1,000 that almost all or at least most of these…read morereviews are fake, cuz me and my husband purchased a 2017 Hyundai elantra 6 months ago and they said they would send our hard front anx rear plates in the mail and the sticker shortly after we left them, we'll now 6 months later..and they no longer answer our calls or texts, and I just googled them and it said they are permanently closed, its a scam auto shop, and onto of it all..the car has nonstop steadily falling apart Lil by little one problem after another, its ridiculous, we're gonna find yall..and we WILL be sueing .

This is our third vehicle we purchased from Orange Auto. The sales folks are very low-pressure,…read morepersonable and helpful. Every vehicle we have purchased has been very reliable. One had an mechanical issue, but the extended warranty that Orange Auto provided for free covered the issue with no problems. On top of that, the prices are great! Highly recommend!

Excellent service for my 2013 Volkswagen. Stuck exactly to the estimate give and even honored…read moremilitary discount. I will go back with my other vehicles.

Heading on a road trip cross country and needed a part for my car, within 24 hours. Upon calling,…read morethey were friendly and extremely helpful. They ordered the part and squeezed us into their busy schedule the next day. They checked up under the hood for us and did everything they could, with a smile. Thanks you Chiefs!

The car-buying process was simple and straightforward. The team at Car Exchange was very thorough…read morethroughout the entire experience. Shawn was knowledgeable, helpful, and worked hard to get me the best possible price. Their pricing was very competitive. The dealership has a family-oriented atmosphere, and everyone was willing to help. The vehicles are thoroughly inspected, which gave me confidence in my purchase. I flew from California to Virginia to pick up my Jeep, and they even provided concierge service from the airport. I then drove the Jeep nearly 3,000 miles back home to California without a single issue. Car Exchange is an honest dealership with great vehicles. I am very happy with my decision to purchase from them and would highly recommend them to anyone. Whether you're local or buying from out of state, they will take great care of you. They also have a great selection of cars and trucks.

I bought a great car at the right price. I love it. The staff was super helpful and friendly and…read morethe place looked great too. A real Local Hidden Gem. Go get you a great car for the right price. And ask them about the best deal in the house!

My daughter paid off a $10,000 loan in 3 years and they've closed down and she hasn't received her…read moreTitle. The loan has been paid off for 3 weeks now and their only contact was an informal letter w/no signature stating where to make payments which is a UOS Store with a mailbox. This isn't kool!!!!!

From the owner: We here at Best Price Auto Sales always give our customers the best experience we can, whether it's…read moreprice, service or attitude, our goal is to make purchasing an automobile an all around positive experience.

I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

Long-time customer of their Yorktown location, glad to see they're on Southside now…read more My family has been going to their Yorktown location for years, and have had great service on all of our German cars, including a vintage Porsche 944, a BMW E39 528i, a BMW Z3, and a 2002 Mercedes SLK 230 (which was actually purchased from Auto Haus). My brother since then purchased his car (Toyota Camry) from Chai Douanglee, and couldn't have been happier with the transaction. That was nearly 2 years ago, and the car has performed flawlessly since then. I've always been happy with their service, recently getting a leak in the SLK 230's transmission fixed ath the Va Beach Location. It was cheaper than I expected, and they had me in-and-out in about 80 minutes, getting started right at the scheduled drop-off time. They offered to shuttle me elsewhere if I needed it, but I opted to just wait there in their comfortable waiting room, and catch up on some paperwork. Joey, the service tech, was incredible polite both over-the-phone, and in person, and the service tech (who's name I forget now, but will update later), was also very polite and answered all the questions I had about the car's maintenance, and the service performed.

I took my car for a timing chain service. This was supposed to be a warranty item. The car now…read morehas timing chain noise, it was in the shop for four months and they changed my 7k for the service. The first day I get the car back it has the check engine light on as soon as I drive it out of the shop I return it then I drive it home it dose not start I have to tow it back there it has timings chain noises and they will not do anything about it. I think the only way it to go to court to try to get my money back for a failed repair.

Terrible terrible place. I couldn't get this place to reply back to multiple requests about a car…read more It's obviously business is so great that they don't need anyone else's

I came across this fantastic little dealership during a search for my F150. I wanted a unicorn-…read morerare engine, well-maintained, no rust. When I stopped to check my truck out (and look at the Raptor they had), I was struck immediately by the friendliness and professionalism of every single team member. There was no pressure, no subterfuge, no BS. They were upfront and matter-of-fact about every aspect of my truck, they printed a copy of the original window sticker, the Carfax, everything I needed to know to make an informed decision. The level of trust they engendered is rare nowadays, particularly from pre-owned dealerships. It was a fantastic experience, from my first unannounced visit to the completion of the sale. Since I felt so comfortable working with LA Auto Star, I asked them to find the exact vehicle my wife wanted; Another unicorn-Well maintained, particular model, color, options rust-free. Hard to find, but they finally found it, and we just completed another enjoyable, comfortable buying experience. They even delivered both vehicles to my driveway, 45 minutes away, through the tunnel! Remarkable pre-owned auto and RV dealership. Highly, highly recommend LA Auto Star. Good people. Trustworthy. When it comes time to finally retire and purchase an RV, this is where I will come first.