Front door to 400 still unlocked 24/7. Guess "management" doesn't even know about this. Beware!read more

I have been a executive suite with Cummings for five years. Very please, great offices and most…read moreimportantly great staff. The staff is super friendly and helpful. I high recommend Cummings executive suites.

I was recently shown a potential property by Steve. During the tour, he was very friendly and…read morethoughtful in what to look out for with the unit. After the tour, he was communicative, responsive and considerate of my time. Very appreciative of his good service.

I'd like to start off with the fact that I contacted this firm to request a viewing an apartment…read morethat I saw on craigslist. When I got the space, Derek, of Foley & Soule, showed me an entirely different apartment that was not only not listed, but it was in complete disarray. The flooring had been torn up and there was no stove, and the refrigerator was moldy and old on the inside. I was told, oh no, he could not possibly show the photos of the place in the condition that it was in, so instead, he used a photo of an apartment that was listed from 10 years ago! This seemed odd, however, I needed the space so I continued to explore the option of renting this space. I gave him above and beyond what would be needed to rent a space, because while I have an excellent track record for a rental history and excellent references, not to mention I make 4x the rent, I am still a work in progress when it comes to my credit. I was told that I needed to fill out their application and then he would have an answer for me by Monday. I had all my paperwork completed on Sunday night. When I got a response from Derek on Monday, it was to say that the landlord decided against my application due to my credit. Strange, because I have been continuously checking my credit report and there has not been an inquiry on all three reports since 2023! Prior to checking this information, I attempted one last time to see if the landlord would offer some flexibility and have not heard back from Derek since, although his ad says he responds to emails exceptionally quickly. I don't know what to make of this. This is my first experience with something like this ever, let alone, my very first rejection of an application regardless of my credit score. Something seemed off and dishonest from the initial showing, but I needed an apartment desperately, so I still moved forward. This may, in fact, be a blessing in disguise, but I will (and advise others to do the same), steer clear of Derek and this firm. Dishonesty at its finest, in my opinion.

From a tenant perspective, I have had a great experience with Martin property management. They are…read moreprompt and professional to right away. They have made it very easy for me to work together on any issues that have popped up over the last two years of my tenancy. I would highly recommend them to landlords who are looking for a professional service.

I would give 0 stars if I could. As a ~3.5-year tenant, renting a property managed by Martin…read moreProperty Management was a terrible experience. Communication is beyond awful and management is unprofessional. Scheduling any sort of repair or maintenance was always an issue - whoever they contracted to perform the repair would just not show up or show up hours late without sufficient communication. We were forced to make monthly payments for their "Resident Benefits Package" which provided us with absolutely no benefit. It felt like a total scam. I would never rent a property managed by MPM again.

Thalia and Todd were amazing when I was trying to sell my place in the summer of 2012. I NEVER had…read moreissues getting in touch with them when I needed to. Whether it was phone, email, or text message, I was always able to reach them when I needed to. I had been trying to sell my place for 2 years with other agents and it was Thalia and Todd who made it finally happen. Todd went so far as to personally stage my condo for me which is really above and beyond what any other real estate agent has done. At the end of the deal, they donated a portion of the commission to a charity of my choosing. I honestly can't say enough good things about this real estate firm. They are personable, attentive, and experts in their field and particularly in Somerville, Cambridge. I think they are active in the Somerville/Cambridge community and have a lot of good advice when it comes to buying/selling there. I've worked with several agents before and since and haven't found anyone who put in the time and effort the way they did.

Thalia Tringo is simply the best! She helped us buy our first apartment, and she was so attentive…read moreto our needs. Not only is she a lovely and smart person, but her local knowledge is unparalleled. She knows everyone in Somerville and Cambridge! She really guided us well throughout the whole process (and we needed guidance!), and she gave us excellent recommendations for contractors, electricians and plumbers. She also donates $250 from real estate transaction to a local charity of her customer's choosing. She's a gem!

Their realtor Sarah Martin had published a rental ad of my apartment with her as listing agent. As…read morethe building owner - this is news to us as I've never met her? I've called both her and her office to take down the listing and despite some empty promises nothing was done. Stay away from this business who obviously ok with having fraudulent listings to get business.

As renters, we had to deal with one of their agents Sarah Martin, as she was showing our apartment…read moreto potential renters. She is rude, unprofessional, and I suspect she lied to us. She kept telling me that she couldn't contact me using my phone number, but I was able to contact and be contacted by everyone else. We had three visits with her. Because we have a cat in the apartment, we wanted to be there during the visit, which is not a huge requirement. She agreed to it prior. The first visit went ok, although she arrived 5 minutes early and somehow left before coming back, and did not give us a 24h notice. During the second visit, she said she could not receive my messages and supposedly I did not receive hers. She warned my partner 5 minutes before the visit, and I arrived while they were still visiting the apartment. I asked to sort out her problem contacting me but she said she didn't have time. I gave her my email, that she used to book the third visit, again with less than 24 hours notice. For the first visit, she arrived earlier than announced, and finished the visit before I came, all without contacting me to mention she was there. I waited for 20 minutes at the apartment after contacting her by email before receiving a message saying they had already left. No apologies, nothing. She told my partner I didn't have to be there during the visit. Overall she gave me the impression that she didn't want us to be there during the visit and was trying to be sneaky about it, instead of telling us. The two stars instead of 1 is because her manager made her stop the visits at our apartment after I contacted him. He didn't apologize in any way though, so I'm being nice here. We had no issues with the other real estate companies that showed our apartment. If I was you I would not use their agency, there are plenty of good ones around.

I felt lucky to find my apartment listing on Craig's List. It was everything I needed, in my price…read morerange, in the vicinity I wanted to live in. But it was listed by Metro in the no-fee section, which sent up red flags. Every time I'd called an agent about a no-fee apartment, I learned the listing was nothing but a teaser for them to get me in the office and show me all the other places they had, for a fee. When Metro returned my call, it started out very much like the rest: The listing may have been gone already, but many other properties were available. I was about to hang up when Steve Gould, the rental agent, offered to show me the no-fee apartment anyway. So, I met him, he seemed human -- more concerned about the frigid winds that day than making a deal (seemingly) -- he answered all of my questions and offered to negotiate a lower rental price without me asking. I wasn't sure how sincere he was being, but turned out the owner was so interested in getting the place filled that he was willing to drop the rent, which meant Gould would also get a lower finder's fee (paid by the owner). I couldn't have been happier, and obviously did end up getting the place. Before I moved in, Gould also helped me through some maintenance and lock issues since the owner is out of state. If you're looking for a place in metro west, don't hesitate to try Metro. They have at least one genuinely good rental agent who does a lot more work than other agents I've had to work with in the past.

This is by far the worst real estate agency I have ever worked with. If you are looking to get and…read moreextremely crappy apartment with extremely cheap landlords, this is the place for you! I was looking into renting in the Watertown / Cambridge area since I recently got a job in the city. I stumbled on them on Craigslist, that should have been my first red flag. The agents who work there are completely incompetent and only care about their commission. They were careless and arrogant and could not answer a simple question about a form they asked me to fill out. I spoke to the owner, Brenda, because I had a complaint about one of the agents, John, and she yelled at me in her scratched up smoker's voice that I was unappreciative of the work they are doing for me for 'free' even though I would have to pay a fee. Anyways, do not sign anything that comes from Metro Properties. You will regret it for the next twelve months.

Pat rescued us from this insane rental market. Folks have written some pretty rough reviews of her…read moreand called her "condescending", but maybe that's just because she doesn't use exclamation marks when she texts? It's not condescending, it's just dry, matter of fact, and to the point! She's an amazing agent, and working with her was the first time I've actually felt that a broker earned the broker fee. She showed me an apartment that no one else was showing, then she offered to hold it until my partner could meet her. No one else did that. Then she introduced us to the landlord so we could all meet each other. She cares deeply about getting to know the folks who she's going to rent to, to make sure it's a good fit. She promised that she wouldn't show the apartment to anyone else until we got our application in, which gave us some security even though we had very little time to find a place. We moved in last week and are so happy. I'd work with Pat again in a heartbeat, and recommend her without hesitation. We trusted her, and she trusted us, and now we live in the best apartment in Cambridge.

Unprofessional lazy and rude. A terrible experience with a terrible person. Can't handle the work…read morethen it's time to stop working in the industry. We need trustworthy helpful professionals in the industry not mean hurtful unhelpful people.

I bumped into Mandy at Artisan Properties by chance when looking for apartments in the Somerville…read morearea. I called her up one afternoon to task about a place and she went out of her way to make the visit possible. While touring the house, Mandy was knowledgeable and genuine and at the end of the first tour she was responsive in getting back to me. The complex and winding process of securing an 11 bedroom mansion of a house in Somerville was about as painless as anyone could ever hope it to be and Mandy was instrumental in making that happen. She handled all the paperwork from day 1, went out of her way to work with us in the lease negotiations, and made the process of working with the property management, developer, and landlord a breeze. I cannot give high enough commendations to the folks over at Artisan Properties. After interacting with so many bad actors in the Boston real Estate scene there is no comparison, Artisan blows everyone out of the water and is worth every penny.

Never work with this company. They are all terrible at communication. Ghost you and leave you…read morewithout answers.