Nice lil smoke shop to grab some quic blunt wraps and snacc's downtown royal oak. Discount for cash…read morevs credit

The customer service here is the best I've seen at any smoke shop I've ever been. They have…read moreeverything here and they have the best prices.

I've been going to Exhale for years. Their first location by OU used to be one of my go-to hookah…read morebars in the area. After moving further away I was happy to find Exhale vape shop. For the last 3 years or so I am an almost daily customer for my hookah heads. The heads are great 95% of the time, and the staff is amazing. Brandon really makes it a point to learn your name and welcome you whenever he is there. The other employees there are also great and any issues I've ever had was directly addressed and handled with kindness. I cannot recommend Exhale enough! Emberly

Sold defunct vapes refused to take return despite proof of dead battery. Poor products and poor…read morecustomer service

Terrible customer service. Before this incident I was a regular customer most Friday's. I bought a…read moreglass piece on a Friday for a gift for a friend. When I got home, and was cleaning the smudged up piece they display on their shelves. I noticed a small crack in the glass. The store is close to work but far from home. So I waited until Tuesday to resolve the issue. Rather than take the product back and report damaged merchandise to their supplier. They blow smoke up you a$$ and tell you all sales are final. Their supplier won't return it or believe it was damaged on arrival. Blah blah blah. Offered me a discount on more of the cheap glass they sell. I declined and took the broken piece with me. The way I look at it. It only cost me a cheap $30 piece, that they pay $10 for. To realize what bad business is done here. I've spent hundreds of dollars in here since I worked in the area. From now on I'll take my business down the road to wild bills or the hazel park BDT. Better quality, because they have better buyers who know a thing or two about the products.

I dropped in out of curiosity because I wanted to start vaping. I got expert, friendly and patient…read moreadvice for a starter kit and what nicotine level would suit me. I'll definitely be a regular customer, and highly recommend them.

always have what I need at a lower price in the area, but I might have to explore other options in…read moremy local area, due to an unwelcoming spirit when you walk in, yes they greet you and it's appreciated but the action that takes place at the counter upon checkout is very alarming. they have a tip jar that they keep by the register for the selfless people who want to show appreciation for great customer service. I want to leave a tip Every-time I walk out because I save 6 dollars on my purchases twice a week. But when I check out every associate thus far has COVERED THE TIP JAR WITH THIER HAND. everyone, it's quite hurtful and sad to see when you receive so much support from the city of Southfield. I'm an engineer by skill and could give a damn about the couple dollars you have in that tip jar. Nor would I risk my career for a petty couple dollars. And I know it might not matter to you but you keep doing things like this BBB will be receive a professional statement with video evidence showing exactly what the claim is. 12 mile location in Southfield.

The people here are just like family. Very welcoming and friendly. They will take care of you.read more

The best smoke/hookah shop in Madison heights. The service is excellent and the shop is fully…read morestocked with everything. Beautiful store, excellent staff and pricing. Thanks again blaze for the wonderful service ived is the best there

Hands-down one of the best smoke shops around! I stopped…read moreinto Cali Smokes on Northwestern Highway and was seriously impressed. The selection of pipes and smoke-related products is top-tier--tons of variety and great quality. But the real gem is their cigar room--absolutely amazing. Whether you're a casual smoker or a cigar aficionado, you'll find something you like. I wish I had caught the name of the guy who helped me because his customer service was next-level. Super friendly, knowledgeable, and went out of his way to make sure I found exactly what I was looking for. You don't always get that kind of service anymore.

One of our last times seeing Uncle Acie and we stumbled upon this diamond hiding on Orchard Lake…read moreRd. I honestly had never heard of the place. It's great in that you and your dear Uncle can stop for spirits and cigars or invite a party of twelve. We've done both. Both are not an issue. It's a wonderfully laid back lair. Light noise and plenty of space for kickin' it. Great atmosphere to catch up with pals with a stogie and a snort. Mine is Gentleman Jack. The staff is wonderful. Taking time to go over the menus and patiently awaiting a decision. Then they left us alone. Stopping by occasionally to point at the glass (refill?) and clean the ashtray. We've also met good folks in here and plan to stop back here or one of their other convenient locations. 08/25

Customer service is excellent. I was greeted immediately by Eddie the general manager and then by…read moreanother employee. This is the place to go for restaurant, drinks, and cigars. I love the cigar scent. It reminds me of my Dad.

Good spot to get your orange heads to go. Large variety of flavors especially from starbuzz but…read morealso haze, al fakher, and fumari. They always have the new flavors by starbuzz first so thats a plus! Very large selection of different hookahs to buy as well as a lot of different accessories for them. The workers are always polite and friendly. The only downfall is when you call to place a to go order, sometimes but not often, they forget about it and you have to wait for them to make it once you're inside. Not a big deal Ive experienced that in other hookah locations but it can be frustrating if you're in a hurry. Overall I would recommend this location to all hookah smokers the oranges they use are pretty big and I usually get a really good smoke session out of them.

amazing place they have the best orange heads in town I've been coming here real deal for 2 years…read moreand I can't stop