Is clear to me, that this people only care about making comission, if it something where there is…read moreno comission and they can only charge you the agency fee. they would be rude and say "is company policy, i have priorities to do than care about your vacation". Be aware of Eileen or Mike, those two completetly arrogants and shouldnt be travel agents. Terrible customer service

Amanda Garlough helped plan a family Christmas trip to the Dominican for 11 of us, leaving from two…read moredifferent cities. She did a wonderful job coordinating this and got us a great deal. Having been to the area herself, she was very informed and was able to answer our many questions about the destination.

Our initial flight was cancelled but our travel agent stayed up until the wee hours of the am to…read moreget us out..with having anxiety, the peace of mind of someone having your back when your plans get de-railed was so nice! He even found us the best savings..I will never travel without him again (and it helps that he flew with jetblue for years too). If you want POM while traveling, I strongly encourage you to go through Ben Reed @itravelvacations!‍

From the owner: At North Country Travel Planners, we believe every trip should feel personal, seamless, and…read morecompletely stress-free. As a full-service travel agency, we specialize in cruises, all-inclusive resorts, Disney vacations, escorted tours, and group travel—designing unforgettable journeys that fit every budget and travel style. Operating by appointment only, we dedicate our full attention to each traveler. Whether you’re planning a romantic getaway, a family vacation, a destination wedding, or a corporate incentive trip, we handle every detail—from flights and accommodations to transfers, tours, and excursions—so you can relax and enjoy the experience. When you book with a travel professional, you gain more than reservations—you gain expert guidance, exclusive offers, and personalized support that online booking engines simply can’t match. We advocate for you before, during, and after your trip, ensuring you always have a trusted partner every step of the way.

I've used the CAA service that does a tire change in your driveway for several years. Previously,…read morethis was provided by EasyTire, this year it was Professional Towing Services. The technician showed me a piece of paper that said there was a 4% surcharge for using a credit card - that was not on the CAA web site and I did not agree to a surcharge when I booked. He wrote the tire location on the sidewalls instead of the tread - I had just washed the tires the previous day so they would be put away clean. He started to put summer tires on the wrong wheel and tried to convince me it was okay. He didn't know what TPMS meant and said the warning light didn't need to be reset - the light is still on. I had to call 4 times to get them to send an invoice. Unimpressed. I will be not be renewing my CAA membership this fall.

Byer Beware CAA towing drivers misleading Mechanics and costing allot of money, On that day we…read morewaited 3 1/2 in the cold for CAA they add no remorse for the suffering in the cold The CAA towing driver told the mechanic at the shop we had the car towed to that it needed a new engine--without ever diagnosing the problem. The car wasn't even started, so there was no way he could know that. I don't understand how he could make such a claim to a complete stranger. We simply had the car towed to a garage, and instead we were met with false and misleading statements. I believe the CAA towing driver acted unprofessionally, and I have two witnesses to support what happened. Worst company ever. The towing driver diagnosed my car as having a blown motor and sent it straight to a mechanic shop. We didn't even start the car in front of him. They tried to take advantage of the customer. When I complained to CAA, they canceled my card instead of resolving the issue. CAA Ottawa staff are very ignorant. The supervisor in charge of the towing company even called and admitted that what the driver told the mechanic was wrong. CAA towing drivers are not supposed to diagnose vehicles -- they are not mechanics and have no mechanical experience. CAA also makes customers wait for hours for no reason, pretending they are busy while leaving people waiting for a tow. Buyer beware. Ironically, I have many friends in towing, so I don't even need CAA or their terrible attitude. read more of these bad reviews before signing up with CAA. there is tons of victims like me do to CAA scams and bad extremally bad customer service, If you're looking for a company that provides good service and great customer service, call Response Towing. ITS TIME CAA LEAVES OTTAWA AND WE GIVE SMALLER LOCAL TOWING COMPANIES A CHANCE LET BOYCOTTE THE CAA COMPANY