This is an amazing urgent care office! The staff is outstanding and always kind! The dr's and…read morenurses always remember us. Highly recommend God Bless

I have been going here since moving here two years ago but today was the worse experience I have…read moreever had due to the lady at the front desk very rude and did not even ask me what I was here for before shoving paperwork ar me as I started to look very rudely told me to sit this is not how I should be treated just to receive a B12 shot hope your new spot hires friendly people

Dealt with a horrible headache that wouldn't go away with medicine. Was able to go online and…read moreschedule an appointment immediately. The location was easy to find and very clean. The staff were so efficient and kind. They were interactive with my infant to make sure she was entertained while they checked me out. They took my concerns seriously and gave me options to consider rather than telling me "tough luck" like other pWas able to get to treated and feeling better within 2 hours of leaving. Huge thanks! Highly recommend.

This is one of the best, if not the best, doctor's office I've been to. Every provider I've seen…read morehas been empathetic and has taken my concerns seriously. Rose and Matthew are my favorite providers here, they are both so kind and have fantastic bedside manner. Plus, they take my insurance which is SUPER hard to find.

The most amazing service ever for a express care The NP that…read morewas there the most kindest, professional and through I have met since moving down here, thank you

Good location Fits the purpose…read moreEasy in and out while you wait for a primary care doctors or you can just got here

Due to the Covid-19 crisis, St. Joseph's/Candler has a "No Visitor" policy. While I understand this…read morepolicy and the need for social distancing, I believe that in some circumstances some grace should be given. I was contacted by my primary care to make an appointment and re-establish care at the Rincon location. On the day of my appointment, my children were with me. My two children are very compliant, obedient, and quiet. Their ages are 10 and 7, so they are mature enough to wait quietly as I have taught them. They had their masks on and there was literally NO ONE in the waiting room. I made them sit and proceeded to the front desk. After giving my name, the receptionist reminded me that "we are not allowing children in the office." I told her that I would not leave them in the car alone, as most people would not leave their pets in the car with the AC on. She apologized and said that she understands, but it was the policy. She offered to reschedule and I asked for refills on my blood pressure medication. I am completely out at this point, and delayed my care due to the coronavirus. She took care of this request and I left. While exiting, an older gentleman was allowed to enter without a mask on, which is also against their policy. As a former healthcare professional, I understand this policy, but there was no reason for this. This discourages people from getting their exams. I was aware of the policy before I arrived and tried to have my husband take off work to keep them while getting my exam. I made an attempt to receive childcare with my other family members, but they were unavailable. If the waiting room was full I would have expected to be turned away. But no one was there and they should have taken our temperatures and allowed us in. So I am very upset and concerned about my blood pressure, which is why I made the appointment. On a positive note, I visited the Immediate Med group here in Rincon last month. The visit was for myself and again, I had my children with me. They allowed me in and my children were seated nice and quietly in the back of the waiting room. They had their masks on, told not to roam or touch anything, and they were so well behaved that no one knew that they were even there. I received my care and left within 30 minutes. I expected the same care at the Rincon location.

After leaving the Urgent Care in downtown Savannah, I went straight to the one located on Derenne…read moreAve. Boy, what a massive difference in professionalism. When I walked in, I had to wait about 15-minutes to let the people who had already been seen checkout and then allow the ones before me to go to the counter. When I went to the counter, the girl whispered if I was there for a Covid test, being mindful that I might not want people around me knowing my business -- pure class on her part. Once I confirmed, she had Sarah Holton assist me. Sarah was very kind, understanding, professional, and straightforward. She gave me options with pricing as they don't take insurance and made sure I was OK with everything before moving forward. You could tell she genuinely cares about her patients, and although she deals with many sick people a day hasn't lost her compassion. Once the Doctor arrived, whose name escaped me, but she was a lovely sweet petite red-headed woman, who was as equally kind, gentle, and compassionate as Sarah, she was able to put me on a Covid recovery plan. Urgent Care, unlike many other clinics, is in the healing business and prescribes what is needed for you to heal, not what is recommended by big Pharma to make a profit. I am so grateful I found them. They are worth every penny you spend out of pocket. They gave me the paperwork to get reimbursement from my insurance company, so that's a bonus. Also, when I told Sarah about the experience I had at the historic Savannah location, she apologized on behalf of the company and reported the incident to her management. She goes over and beyond for her patients. I highly recommend this Urgent Care location!

They don't take insurance so it's $99 for the visit which isn't bad if you don't have insurance I…read moreguess. The exam rooms are not clean. The floors are dirty and the bin for what looks like IV fluid bags and other things similar doesn't have a lid. Also trash on the floor and the regular trash can has no lid. The Nurse Practitioner is nice but didn't really seem to know how to diagnose me. She asked me if I wanted various shots and tests but I really am not sure because well, I'm not a medical professional. Every shot and test costs extra but it turned out to be more expensive than other urgent cares I've been to. I wouldn't come back...

I showed up this morning right when they opened with an intense pain in my ear & the physician was…read morethere already and very kind. She (Niki) seemed concerned and was nice the whole time. She was patient when I had to wait for a picture text of my insurance card from my husband because I was in pain and forgot it when I left the house that morning. She explained everything and seemed very helpful! Then I get the antibiotics filled by their pharmacy and the lady in the pharmacy was also nice! She was very quick and optimistic! She gave me the tip to get the CVS card for general shopping to save money and filling my prescription literally took two minutes tops! I will definitely be back the next time I have an ailment or sickness! Great place!

CVS minute clinic was great and saw my little one when no one else would. Setting the appointment…read morewas quick and easy. The wait time after check in was minimal and they were very professional and kind. They confirmed that he had an ear infection, gave us a prescription, a school excuse, and we were on our way. I highly recommend them and will go back again if we need them. Thank you for taking such good care of my little one!

They make you wait over an hour before they begin to acknowledge you. Or in some cases tell you…read moresorry your doctor didn't come in today and we can't help you unless they are here, even though you were scheduled for a visit.At least one black Doctor is clearly racist towards white people, has an elite attitude and give you less than 5 time while standing, doesn't listen just barks. Regrettably the bad doctors make the place harder to bear when not getting proper help.

They rely on their disastrous Healow system as primary source of communication and it actually…read moreserves as a barrier to effective communication . You have to communicate with a specific provider and you aren't offered anyway to communicate to administrators to express concerns or complaints . In person isn't any better. Horrible waiting times at most offices and the phone line waits are at least as bad. Parking availability is a huge issue at E Broad and at Candler. The Dr's are generally ok once you get to them but the before and after experiences have been just plain bad. And because of the Healow barrier, good luck finding anyone who will listen to complaints or make any effort to improve the customer experience. I'm hoping to find a completely different system.