Do not ever give this place your business. Scratched a chrome rim and refused to provide any…read moresolution other than a discount on rim polish at their "homies" autozone. Said that they have no tools to repair a rim they scratched and no insurance or policy stating that they cover damages done to other peoples property! They even had the audacity to suggest that I had done it on the way home! Store is ran by uneducated delinquents who assume that you are just as slow. Had to reach out to corporate for a proper solution. Never again.

I took my car in thinking I had brake issues. They told me I needed brake fluid. The first time…read morethey fixed it I had no brakes at all. The second time they added the fluid again and drove my car around the block to bleed out the bubbles? Whoever the driver was, was short and pulled my seat up and broke the seat adjuster button and they refuse to fix or pay for it. He was nice enough to leave the broken button in my cup holder. It cost me $700 to have it repaired. Not only that but they charged me $1,200 for fluids for my 92,000 mile checkup when I didn't have 92,000 miles on the car. $1,200 for fluids? I want my $700. Poor customer service even from the regional manager. Rude and didn't call me back when he said he would.

Two days ago, the oil change light came on the dashboard of my Audi…read more Called the station who normally services my Audi they did not have an available appointment for two weeks.+ Right now is a slow time and I have time to take care of things like this. I've used this location on at least two times in the past, one was for tires and each time was a good experience. I was in the Northlake Area today and even though I did not have an appointment, I decided to stop in and see about the oil change. They said they could take me but because I did not have an appointment, there would be a wait. No problem because I was at their mercy and besides, I was not going anywhere anyway. 30 minutes later, my Audi went into one of the bays and 15 minutes later, it was time to check out and pay. Great Service and very reasonable prices. Will keep this place in mind if I need quick turnaround in the future.

Every time I come there is always a different crew of people working. I don't know if that's good…read moreor bad. I made my appointment a week ago. I knew the brand of tire I wanted so I told them to make sure it was in stock and ready to be put on my car. I scheduled the appointment so I wouldn't have to wait long and so they would be prepared, but I've been here three hours and I'm still waiting. My car is up in the air in the bay. There was only 1 person sitting in the waiting area with me when I got here so I don't know why they scheduled me for this time if they were not ready to service me.I only came here for a set of new tires. People that dropped their cars off before me have come and gone. I'm going to start looking at Mavis or some other chains that will offer faster service, good customer service, reasonable pricing and someone that values customer's time. My time is important to me and this happens every time I come which is not often. I am not happy this afternoon. I got off early to get this done and over 3 hours is a long time to wait on a set of tires!

Do yourself a favor and find another foreign car shop. I made an appointment to take my MB car in…read morefor electrical issues and they had it for over 3 weeks and it was still not ready when I went to pick it up. They clearly did not test drive my car to confirm it was good to go. All kinds of red lights flashed on the dash and they wanted me to take it but I did not. Of couse the new diagnosis added several hundreds to the bill. Mare initially claimed that they have special machinary that can diagnose electrical issues. I thought they were sincere because I would get updates from Mare. They are definetly not customer friendly; only on the phone to get the business. I don't expect folk to work for free but I don't like feeling that I was taken advantage of either. I won't go back and definetly would not recommend to an enemy. If you happen not to believe me --wait on your vehicle which they discourage-- just do not leave it overnight. And definetly read the fine print on the estimates. I believe that Mark fellow is supposedly the master mechanic, owner, whatever, but I am not impressed, at all.

Long story, going to make it short. took my 08 bmw in to have it diagnosed cause the engine was…read moremissing some time. Bravo said it was the fuel pressure sensor along with other issues with the car. was told verbally that 90% of the time sensor would fix the miss in the engine. well 750.00 dollars later and all of the bs the car is the same. Yes i want be going back nor will i ever own another foreign car. hope this helps someone trying to find a foreign auto repair shop. Could go on but as i expressed to bravo its water under the bridge. they are very slick with there acting like they are special they are a rip off and they know it. they do it on purpose. they know how to scam you before you get there you can tell afterwards they do this alot . name should be easy money car repair

Do not patronize this so-called business or it's new name and location PREMIER IMPORTS OF…read moreCHARLOTTE. I have a judgement that's over a year old which still hasn't been paid and the owner Rick Carcamo is a total scam artist. If you decide to take your vehicle to either of these fake businesses, YOU WILL BE SCAMMED GUARANTEED!

Confused.... this is the second time I've attempted to patronize this business. The first time I…read morefelt blown off and today all of the doors are locked despite their website indicating that they are open until 1pm on Saturdays.

Recently purchased a 911 from Porsche Northlake. Had a great experience. Car was fairly…read morerepresented, process was transparent. The General Manager Mr. Romano treated me like a VIP all the way thru. I just had the IMS preventative maintenance done by the service department. Mr. Pellett, the service manager was knowledgeable and professional. Will look to do business with this dealership again.

On July 4th, my husband and I decided to check out the new Northlake Porsche. While we were there,…read morewe looked at what was advertised as a 2023 Panamera 4 Platinum Edition in Copper Ruby. Steve also gave us a tour of the new facility while we were there. We asked about the Panamera 4 that they had on the lot. He brought the car around so that we could look at it. Although we had no intention of purchasing a vehicle that day, we were interested in learning more about the Panamera model. We currently owned a 2023 Taycan in Cherry Red Metallic. After a discussion and a test drive, we found the Panamera 4 to be a strong contender and decided to consider a potential trade-in, given recent trends in the EV market and concerns about future depreciation. The sales manager presented an initial trade-in offer of $50,000 for our Taycan, which had 10,631 miles, no interior or exterior damage, two new rear tires, and the Premium Package (valued at approximately $7,500). The offer was later increased to $52,000. While we expected some depreciation, the proposed value was lower than anticipated. We were informed that, due to their costs and market conditions, the vehicle would likely be listed between $62,000 and $65,000 for resale after their CPO cost. The sales manager met with us to see if a deal could be finalized, but we opted to return home to consider the offer further. After additional discussion, we informed Steve via text that we were prepared to move forward with the trade. We scheduled an appointment for Monday, July 7th. Before signing, my husband mentioned that reviewing the window sticker, did not identify the vehicle as a Panamera 4 (all-wheel drive) so we questioned the listing. Steve verified this detail and confirmed that the window sticker was accurate, that it was not an all-wheel drive as they advertised. When we inquired about a price adjustment due to this discrepancy, we were told the price would remain unchanged. We asked whether all-weather mats (valued at approximately $200) could be included with the purchase; instead, we were offered a $100 gift card toward the mats. We had purchased our last three cars with Hendrick Porsche and the all-weather mats were included without issue, along with other gifts. Our experience with Northlake Porsche did not meet our expectations. The vehicle we purchased was missing some of the options we believed were included, and the front bumper and hood had poorly executed paint touch-ups, which we plan to have professionally repainted. Additionally, we were initially informed that our trade-in vehicle, the Taycan, would be resold for $62,000-$65,000. However, it is currently advertised on their website for $75,896, which is significantly higher than what we were told. We felt that the offer we received for our car was below its expected market value. We have decided not to pursue future purchases with Northlake Porsche. Moving forward, we plan to service our vehicle with Hendrick Porsche, where we have consistently experienced a higher level of customer service and honesty. We now questioning the integrity of Northlake Porsche.

They did their job. It was a great experience . Jiffy has good customer service and they listen…read moreto the customer.

The customer service is good the prices suck or maybe that tried me cuz I'm a woman. I ended up at…read moreWalmart. I went to get an inspection and was advised I needed all new tires. Went to the dealer and only needed two tires, which I purchased from Walmart, and got my inspection done at the dealership.

Attentive and quick service. Appointment set via mobile app. Updates of service progress via app…read more Attendants very nice and courteous.

Well I'm now an owner of a beautiful Juniper AWD Long Range. I love this car, the sales…read morerepresentative gave us a test drive and pointed out numerous advantages of the vehicle. After our first FSD self drive, we were hooked! EV is the way to