EXTREMELY HONEST shop. I had my neighborhood mechanic diagnose my Q5 (my bad, I know) and was…read moreunder the impression it would be a $500-750 repair to fix the issue. I drop the vehicle off at Bravo4 and to my surprise, I was told it was a very SIMPLE FIX. Basically just an oil change. Honestly, Bravo4 could have went along with it and pocketed some extra cash, but kudos to the owner. HIGHLY RECOMMED. Will be back for sure.

1st, I would like to say that I been using their Sevice for about 5 years with no problems, but my…read morelast experience was horrible. I have a 2005 BMW x5, that I had towed to Bravo 4 Autowerks, due to it not cranking. They kept my vehicle for about 6 weeks and said I needed a new engine costing $9000 to $11000. Of course I said no and had my vehicle elsewhere, come to find out it was an crank shaft sensor, intake cam shaft sensor, and a exhaust cam shaft sensor costing $40 total in parts from amazon (after market brand). I am very disappointed in their handling of my whole situation!

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

Great service and good prices. They are reliable and work on most brands. Walter takes great care…read moreof you.

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

Howard and the team at this shop are more than outstanding. I will trust him with whatever vehicle…read morewe have. This shop takes the time needed to fix whatever problem arises. They are also so mindful of your budget. They have worked on my husbands 2006 ford f-150, my moms Nissan titan and my 2007 Honda odyssey. We have had few different things pop up and they have came through every time. Thank you Howard and team for running such a honest and reliable repair shop.

Every time I come there is always a different crew of people working. I don't know if that's good…read moreor bad. I made my appointment a week ago. I knew the brand of tire I wanted so I told them to make sure it was in stock and ready to be put on my car. I scheduled the appointment so I wouldn't have to wait long and so they would be prepared, but I've been here three hours and I'm still waiting. My car is up in the air in the bay. There was only 1 person sitting in the waiting area with me when I got here so I don't know why they scheduled me for this time if they were not ready to service me.I only came here for a set of new tires. People that dropped their cars off before me have come and gone. I'm going to start looking at Mavis or some other chains that will offer faster service, good customer service, reasonable pricing and someone that values customer's time. My time is important to me and this happens every time I come which is not often. I am not happy this afternoon. I got off early to get this done and over 3 hours is a long time to wait on a set of tires!

Expensive took to have AC fixed they came Out with more to…read morecharge me that was on Wednesday and now it's friday and still have a leak somewhere or a valve that I they said they checked that gas Freon scape and smoke all over the engine Car was there all day i had to go get dis I said I had to called them ? When they were suppose to keep Me Posted

They talked my daughter into new brake pads,rotors and tires just to get an alignment. Her brake…read moreand rotors were only 1 year old I had them replaced a year ago and she purchased 2 tires front brakes and rotors that she got from a parts store they charged her $800 labor plus $199 for alignment and $ 400 for 2 tires,front brakes and rotors for a total of over$1400

My entire family and myself have been coming here for over 15 years and have always received top…read moretier service and even better customer service. I always recommend all my friends to come here. The owner Bert is so kind and will do anything to make sure you feel welcome. Staff is always great as well and have never had any issues here. Inspections take less than 20 mins every year I come back 10/10