Do not patronize this so-called business or it's new name and location PREMIER IMPORTS OF…read moreCHARLOTTE. I have a judgement that's over a year old which still hasn't been paid and the owner Rick Carcamo is a total scam artist. If you decide to take your vehicle to either of these fake businesses, YOU WILL BE SCAMMED GUARANTEED!

Confused.... this is the second time I've attempted to patronize this business. The first time I…read morefelt blown off and today all of the doors are locked despite their website indicating that they are open until 1pm on Saturdays.

1st, I would like to say that I been using their Sevice for about 5 years with no problems, but my…read morelast experience was horrible. I have a 2005 BMW x5, that I had towed to Bravo 4 Autowerks, due to it not cranking. They kept my vehicle for about 6 weeks and said I needed a new engine costing $9000 to $11000. Of course I said no and had my vehicle elsewhere, come to find out it was an crank shaft sensor, intake cam shaft sensor, and a exhaust cam shaft sensor costing $40 total in parts from amazon (after market brand). I am very disappointed in their handling of my whole situation!

DO NOT...DO NOT take your import vehicles to this shop. This complaint is about BRAVO4 Auto Werks…read more Trusted my 2007 BMW 328i to BRAVO4 for repairs on April 17, 2026; they kept my car until July 6, 2026. They are not trustworthy. Mark is a liar and will not communicate with you. Instead, Bravo4 kept my car for nearly 12 weeks without providing adequate updates on what they were doing or when it would be finished. I would call, and Marie, the desk assistant, would tell me she did not have any answers. Mark, the technician, was never there. He would be on vacation. My car sat there. I did not have access to what was going on regarding whether any repairs were done. April went into May. I would even go to the shop and appear in person to ask about the status of my car repairs, only to be told that they did not know and that Mark was not there. I made two or three appearances and called weekly about my car over the next eight weeks. April to May, May to June, BRAVO 4 had my car supposedly doing repairs totaling what I agreed to, $2,300. At the end of June, I told them I wanted my car back, repaired as agreed. When I got my car back, my stereo was no longer working, and the ceiling interior was falling out on my head because he left it out in the scorching sun over July 4, windows up tight. They closed the store after I called to say I was picking up my car, and I had to wait until Monday, July 6, 2026. I WOULD GIVE THEM A ZERO IF I COULD.

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

Great service and good prices. They are reliable and work on most brands. Walter takes great care…read moreof you.

Howard and the team at this shop are more than outstanding. I will trust him with whatever vehicle…read morewe have. This shop takes the time needed to fix whatever problem arises. They are also so mindful of your budget. They have worked on my husbands 2006 ford f-150, my moms Nissan titan and my 2007 Honda odyssey. We have had few different things pop up and they have came through every time. Thank you Howard and team for running such a honest and reliable repair shop.

I had my oil changed here before and they did not put oil back in my car after draining the old…read moreoil. My engine locked up on me due to lack of oil and the company blamed me; stating that I "burned out the oil". No, my father was a mechanic and he warned me about oil burning out of a car blue or black smoke coming out of the exhaust and you can smell it in the AC ventilation system. Neither one happened because I didn't have any oil in the engine.

Every time I come there is always a different crew of people working. I don't know if that's good…read moreor bad. I made my appointment a week ago. I knew the brand of tire I wanted so I told them to make sure it was in stock and ready to be put on my car. I scheduled the appointment so I wouldn't have to wait long and so they would be prepared, but I've been here three hours and I'm still waiting. My car is up in the air in the bay. There was only 1 person sitting in the waiting area with me when I got here so I don't know why they scheduled me for this time if they were not ready to service me.I only came here for a set of new tires. People that dropped their cars off before me have come and gone. I'm going to start looking at Mavis or some other chains that will offer faster service, good customer service, reasonable pricing and someone that values customer's time. My time is important to me and this happens every time I come which is not often. I am not happy this afternoon. I got off early to get this done and over 3 hours is a long time to wait on a set of tires!

Took my truck there that needed a new AC hose. I told them what the issue is and what part to…read moreorder. The truck sat there for 2 days and nothing was done to it. They finally ordered the part and told me the truck would be ready Friday. Haven't not heard from them I drove there around 330 to check on my truck. My truck had been backed out of the garage bay so I figured it was done. When I asked they said no they haven't fixed it yet. This was 3.5 days now for a job that takes an hour.

Had my oil changed at Auto Specialties and they were amazing, fast service, fair pricing, and…read morereally nice staff. Highly recommend!

They talked my daughter into new brake pads,rotors and tires just to get an alignment. Her brake…read moreand rotors were only 1 year old I had them replaced a year ago and she purchased 2 tires front brakes and rotors that she got from a parts store they charged her $800 labor plus $199 for alignment and $ 400 for 2 tires,front brakes and rotors for a total of over$1400

Do not ever give this place your business. Scratched a chrome rim and refused to provide any…read moresolution other than a discount on rim polish at their "homies" autozone. Said that they have no tools to repair a rim they scratched and no insurance or policy stating that they cover damages done to other peoples property! They even had the audacity to suggest that I had done it on the way home! Store is ran by uneducated delinquents who assume that you are just as slow. Had to reach out to corporate for a proper solution. Never again.

I took my car in thinking I had brake issues. They told me I needed brake fluid. The first time…read morethey fixed it I had no brakes at all. The second time they added the fluid again and drove my car around the block to bleed out the bubbles? Whoever the driver was, was short and pulled my seat up and broke the seat adjuster button and they refuse to fix or pay for it. He was nice enough to leave the broken button in my cup holder. It cost me $700 to have it repaired. Not only that but they charged me $1,200 for fluids for my 92,000 mile checkup when I didn't have 92,000 miles on the car. $1,200 for fluids? I want my $700. Poor customer service even from the regional manager. Rude and didn't call me back when he said he would.