I didn't need a windshield, but just info on the glue. They were more than helpful with lots of…read moreinformation. He flooded me with more fact, information and knowledge than I'll eve need. thank You...They definitely know there work.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

Two employees came out to look at the car. The technician kept putting his greasy hands all over…read morethe paint on my car. I asked him several times to not do that, and even got out a fender cover to protect the paint, and he still continued to do it. The other Prime Auto Glass employee kept asking him to stop as well. Bottom line, they would not fix the small rock chip because they said it had too many spider cracks radiating from it, and made a mess all over the hood and A pillar of my car. I took it to a competitor, and they fixed it with no problems. I will NEVER go back there. EVER!

I went here to get my tint done and they had a decent price so I went here. I got here at a…read morescheduled time of 11 AM which I left the car there and expected to pick the car up about 3-4 hrs later (which is a little long for tint lol) they didn't finish the tint until 6:00 PM even after the shop had closed at 6. This took way too long and they didn't even give any updates until I called my self.

I have been driving my Ram around for 5 years with a severely cracked windshield…read more I kept putting off a replacement because I routinely get rocks hitting my shield on the freeway and little cracks cost a grip to fix, and I don't have glass coverage with my insurance. I finally couldn't take it anymore and I used Yelp to help me get quotes on windshield replacements. Glass Doctor offered a warranty for free chip repairs over the life of the glass on a high-quality Aftermarket windshield. Their price and warranty easily beat the big name glass company. Greg handled all my questions and pricing conveniently through the Yelp app and I finally got the replacement. I really wish I would have done this years ago because it went so smoothly and it took maybe an hour to complete. I love driving and not having to contort to see through the cracks in my old glass! In fact, I even had a big rock bounce off the new windshield on the freeway (these rock trucks on the freeway leave a trail of tears for all of us!) and it left no damage at all. Better glass or luck? I'll take both! Thanks Glass Doctor team! You were all wonderful, friendly and skilled at your craft. I recommend going directly here for your new windshield and saving your money and time.

I had to have a windshield replaced. Glass Doctor replaced the windshield with an OEM windshield,…read morethey did an excellent job. 4 months later, a rock smacks the new windshield and I had it repaired at Glass Doctor in 10 minutes. Great service, friendly people, I refer all my friends to Glass Doctor for chip repair and windshield replacement.

Andrew came on time on short notice, worked fast and did a good job. Would recommend.read more

Contacted via Yelp and setup a time to come to my place of work. Had a hiccup for the first appt,…read morebut he communicated the details with me and we rescheduled for the next day and Andrew showed up and replaced the windshield in about an hour. He was courteous and explained what was going to happen and what to do afterwards. Price was WAY below Safelite and the mobile service was super convenient. I would consider this to be my new "windshield guy". No complaints and nothing but praise. Thanks for helping me out.

Jordan was responsive, punctual, and efficient. Price was also very reasonable. I will not hesitate…read moreto use his services again for my future auto glass needs. Thank you Jordan.

Love the price. I was quoted hundreds less. Jordan was…read moreefficient and friendly, my only issue was that the wipers didn't function properly after the windshield was installed. I ended up correcting it myself, to be fair he was going to correct the problem but I fixed it

I had a small chip in my windshield and jumped online to find a nearby service to get it repaired…read more I found High Desert and based off their reviews decided to give them a chance. They can to my home about 15 minutes after I called them and had my windshield repaired in about 10 minutes. Brandon, my service guy was incredibly courteous and took great care with his work. Thank you so much!

Called him out to check out my windshield and got the good news it was just a small pit and didn't…read moreneed to be fixed. Didn't charge me anything even after I tried to pay. Got out here super fast and super helpful. 100% will go back to these guys next time. Thank you again!

Awesome shop. Recommend going in store instead of scheduling online. Did get home service and they…read morewere amazing.

Terrible service. They stood at the door 30 mins to close and said, through the door, were closed…read more Meanwhile I'm standing a foot away from the sign that says they were open for another 30 minutes. Im sitting in the parking lot writing this because it raced out of my way to try to make it here to chat with someone and this is how we're are treated. Would be 1 star but the guy who told me I'm SOL did it with a smile....so plus 1 star...I guess....