Response was quick, provided service details, quote and payments options…read more Arrived on scheduled time to pickup the car, delivered the car at destination promptly. Service charges were reasonable for 6 miles drive with flatbed towing option.

I could not recommend a better towing service. They were honest, responsive, on time and great…read morepricing! I called and got a tow promptly, no issues and super professional.

George answered the phone promptly. Had a tow truck out within 30 minutes at a very reasonable…read moreprice. Great job keep up the good work.

Triple Time Towing is hands down the best in the area. I had to get my car towed to the dealership…read moreafter losing my only set of keys. The service provided was AMAZING and by far the best experience I've ever had using a towing company. A HUGE THANK YOU to George who was kind, helpful and arrived sooner than expected! George went above and beyond making sure my car was safely transported to the dealership. I really appreciated the communication and updates he provided throughout the whole process. I highly recommend Triple Time Towing to anyone in need of their services - they are simply the best in service.

DO NOT CALL THIS PLACE…read more I called to ask the cost to move my car a short distance off the highway. After I gave my location, I was told a driver was "on the way" but couldn't be dispatched unless I provided my credit card. Only then was I quoted up to $350, which I immediately declined, refused to give my card for, and told her to cancel the driver and the entire transaction because I would call someone else. Despite being told the driver wouldn't be sent without payment info, he still showed up and towed my car. The driver himself was great and professional. He agreed to $200, but once we arrived (a two-minute drive), he called his boss and suddenly raised the price to $250. I refused to pay the increased amount. At that point, his boss got on the phone, spoke to me disrespectfully, and threatened to take my car back if I didn't pay the higher price. He also made comments like, "I'm sure you'll find someone else," and "I'm sure you have someone who can do it for free." The bosses name is SHAHRIAR SALARTASH, he spoke to me in a very disrespectful manner and try to make it seem like it's my fault they hadn't moved my car for less than a mile and we're trying to charge me 50 extra dollars out of nowhere. Overall, the experience felt misleading, pressured, and unprofessional from start to finish.

Springfield Towing was assigned to us by USAA, our insurance company, when the radiator on our…read moreVolvo broke and began leaking coolant. Although USAA told us that that the tow would arrive in an hour, when we called Springfield Towing they told us it would be more like two. We appreciated their honesty! They offered to call us when they were on the way so we did not have to wait right by the car on the side of the road. They did call and arrived at the specified time. The driver was polite and professional and they handled the tow (to a garage we requested) quickly. Kudos to Springfield Towing.

My car recently broke down in the parking garage at work. They tried jumpstarting my vehicle, but…read morethe battery and alternator were shot. They towed it out of the garage to my usual car repair place. They arrived within about 20 minutes of my call. Thanks for the help.

I would never recommend this towing company or repair shop!! To be fair, the tow truck arrived…read morequickly as I was in the middle of I-66, but that's about it. After towing my vehicle, I was told it would either be looked at that evening or first thing the following morning. The company also refused to accept a credit card and only wanted payment through Cash App or Zelle. I even questioned it at the time but was on the side of interstate so didn't have much of a choice and paid the $150. ** The next day around noon, I went to the shop expecting to hear the diagnosis based on what I had been told. Instead, I found out they hadn't even started looking at my car. While I was there, I was shocked by the condition of the shop. IT'S DISGUSTING. I love cats, so this has nothing to do with animals being present. The cats roaming the building had VISIBLE fleas and ticks crawling all over them, there was heavy dust and hair and who knows what everywhere, trash scattered throughout the office and shop, and the entire place looked completely unsanitary and poorly maintained. I literally had to spray myself down before coming home so I didn't pass the bugs along to my dog. ‼‼ IF A BUSINESS CAN'T MAINTAIN A CLEAN WORKSPACE OR PROPERLY CARE FOR THE ANIMALS LIVING THERE, IT DOESN'T INSPIRE CONFIDENCE THAT THEY'LL PROPERLY DIAGNOSE OR REPAIR A CUSTOMER'S VEHICLE. To make matters worse, I wasn't informed until after I complained that there was a $150 diagnostic fee and a $75 per-night storage fee. That information should have been disclosed upfront. Because of this I then decided I wanted to take my car elsewhere to get a diagnosis. They refused to release my keys until I paid the fees for the car in the lot for less than 24 hours after failing to provide the service that was promised. *So, as many others, I called the police and filed a police report. This apparently happens all of the time at this business. Between the lack of communication, undisclosed fees, POOR customer service, and the DISGUSTING and I mean DISGUSTING condition of the shop itself, I will never return and advise you do the same. Unfortunately, I was not able to get pictures because the company locked all the doors to the office/shop immediately after they realized a police report was being filed and closed early. See y'all in civil court!

The rudest company of them all. No 24 hours service. The Rep was just rude. DO NOT RECOMMEND.read more

very rude and unprofessional when I called dispatch at the office to find out why it's been over an…read morehour and forty minutes after they said 35min. i have State Farm insurance and they recommend them after I had a flat tire on the side of the road. Had to get a new towing company. I will not recommend using this company.

Oliver came quick and followed delivery instructions for my vehicle perfectly. He even sent me…read morepictures for where he left my keys since I wasn't able to meet him at the drop off spot.

Scheduled a tow for 2:30 PM on 7/23. Not only did no one show up, but I was strung along for hours…read morewith excuse after excuse. Each time I called, I was told the driver was "on the way" or "stuck in traffic." I stayed with my car until 6:00 PM, when I was told--yet again--the driver was just 20 minutes out. They never arrived. Customer service was dismissive and dishonest. Not once did anyone proactively call me with an update, and when I asked for information, I got vague responses clearly meant to stall. This company completely wasted my time and showed zero regard for basic professionalism or accountability. I scheduled this tow in advance and was met with four hours of silence, lies, and no service. I will never use them again and strongly recommend others avoid them as well.

Outstanding service! The team was fast, professional, and incredibly helpful. They arrived quickly,…read morehandled my car with care, and made a stressful situation so much easier. Highly recommend this towing company for their reliability and excellent customer service!

I want to give a shout out to Jacob from New York for showing up in the rain tonight not to mention…read morefirst day on the job. Pretty crappy weather but it didn't phase him at all. He was all smiles and motivated. Thanks Brother and great job. You killed it and your Bossman has nothing to worry about when your on the clock. Keep up the great work and not to mention that the price was reasonable and competitive. Thanks A's Affordable Towing for helping me out of a jam.