I can't recommend Vacation Gems specifically Gil Baldoz, our travel agent, highly enough. Gil…read morehandled every booking seamlessly and kept everything exceptionally organized--from flights and transfers to hotel details and confirmations. Communication was prompt and clear, and he stayed on top of every moving piece so we could simply enjoy our trip. If you want someone reliable, detail-oriented, and easy to work with, Gil is the person to trust. * Gil found great options within our budget and preferences. * Gil proactively flagged deadlines (payments, check-in windows, passport/ID reminders) so nothing slipped. * When plans changed, he adjusted quickly and kept us updated. * Every confirmation and itinerary detail was easy to find and clearly labeled. * I personally appreciate the detailed itinerary package he sent in the mail as soon as our plane tickets were issued. Thank you again Gil for your excellent service and making our trip memorable!

Another amazing vacation with the help of Vacation Gem Travel. Everything was done for us by our…read moreexceptional travel agent Gilbert, all we have to do is show up to the airport with our luggage. Caribbean Cruise on NCL Luna

Shayna is so communicative and kind! We really enjoyed our trip and as inexperienced travelers, we…read morewere thankful to have someone to answer all our questions with patience. Definitely recommend!

The best, and I mean best, travel agents! This was my first big trip out of the country and I was…read morenervous. Anderson Girls' Adventures took all my nerves away. They are so easy to work with. The app was so easy to navigate. They are 100% available if you need them at any time during your trip. Will definitely be using them for my next adventure!

Shaina is the best! As travelers new to cruising, we were clueless about everything. But Shaina's…read moreextensive knowledge helped us have the best vacation ever. She has now helped us with two cruises, and we are working on a third. Outstanding customer service. She helped book excursions, make dinner reservations, resolve some problems and made outstanding suggestions that dramatically enhanced our vacations. She truly is the best and I highly recommend her services.

My husband and I have used Shaina for several trips now and will continue to use her for all of our…read morefuture travel adventures. She is so incredibly knowledgeable, attentive and kind. She is present from the first day you talk about a potential trip all the way through to the end after arriving back home. She helps create the most amazing vacations. She thinks of everything that goes into making the most memorable trip - finding the best accommodations, booking excursions, dining reservations, hiring photographers for family photos, ordering special baskets for the room etc. She also helps solve any issues that arise during the trip. For example, our daughter ended up in the hospital during one of our vacations. She helped us make more accommodations (we had to stay past our departure date) and even sent care packages to the hospital. Shaina is the BEST to work with. We feel so lucky to have found her!

I can not whole heartedly recommend this company especially travel again Kristen Fuentes after my…read moreexperience with her and the owner Loretta Garcia. We are a family of 12 and yes of course we shopped around with every agent possible to get a good price. Kristen would state things and offer things other travel agents couldn't and said she is "lying" but since we had it documented we decided to move forward with her. One was the expresso package she stated was part of the alcohol package which it wasn't. After much back and forth she added Starbucks to adult packages to fix her error but after that the agent treated us like garbage. Please understand we travel alot this isn't 6th vacation this year and we spent over 25k on this one alone. We had to chance her for months to see Starbucks on our confirmation and she said she was waiting for get paid bc she couldn't afford to give it to us altogether‍ In addition every room was to get 2 specialty dining and she verbally and in text told me she is doing it. Then one of my rooms is inside state room and I didn't see it on it and she said I will add it manually you will see when on ship and again it was never added. We don't really need it but it is the principal bc now we can't be together as a family for that night. Then she gave us all onboard credit for every room and I have verbal and email confirmation of it and I followed up many times on it I was told it would appear once we are on ship. We are on ship now and I don't see it I emailed called and texted Kristen to fix it st least 5 times then I went to owner who claims she is a top agent and they have done so much for us and will not honor the missing onboard credit. I shared documentation on several occasions and she is refusing stating this terrible agent worked hours on our reservation which is bs...only reason she was working hours was bc she put foot in mouth trying to get one over on us and we called all the bs. She thought we were going to let her slide with all of her over commitments. We have reported this to NCL and better business bureau but be cautious. Our friends that know her refuse to use her as well for similar issues we weren't aware of prior. And the owner should have done the right thing and honored the onboard credit and specialty dining. The Mgmt on the ship was so taken back by this they kept trying to offer us things in place of this bc they can not do this aspect since it is a travel agent issue. Be careful don't trust her or use company. Formal complaint filed with Norwegian and BBB.