Been coming here off and on for years. Sometimes I wonder if I still need my AAA membership but…read morewhen I go and use their services it's a no brainer. I've had tows, jumps, travel and battery replacement service. Don't underestimate this one. They bring out the battery and swap out the bad one. All for the same price you would for buying just the battery at a local auto parts store. Oh and if you get online movie tickets thru AAA it will literally pay itself for the membership in savings. Recently I've had to do a bunch of paperwork with notary service. It's great they offer this too. I have been are within minutes every time. $6 per signing and I'm out in under 10 minutes. The staff are always friendly and offer lots of help. No DMV attitude here. Haha. I recommend visiting on weekday mornings for the quickest service.

This place is gone down, no customer service.Since you walk in you are treated with pure attitude…read more Instead of asking hoe they can help they are ready to tell you they can't help you. It used to be convenient to go here instead of the dmv but now it's just like the dmv. They are so ready to upsell you insurance or travel packages. There travel packages are a scam. You can find them for way less on your own. Most people don't know but if you don't pay your full insurance premium upfront then they charge you interest to make monthly payments. No other insurance company does this. They are barely hanging g in to my business.

We spent weeks trying to book our own European travel online, and after weeks of stress fortune…read moresmiled upon us when we met Margaret while renewing our daughters passport. She eased our concerns, and shouldered the burden of making arrangements for the four of us to spend 3 weeks in Europe. She was efficient and provided us as many options as we wanted. We were able to book a Magical multi-destination vacation starting with a week in Paris, and 2 weeks in Italy. As a family of four, we needed larger accommodations; and her recommendations were spot on. The hotels she recommended in Paris and Florence were beyond our expectations. I can't imagine what our vacation would have been without the support of our new friend. I will never attempt to travel again without the support of We Gotta Travel.

When booking a trip for Hawaii I decided why not use a travel agent. I called AAA Travel and…read moreMargaret at We Gotta Travel. AAA never even called me back. Margaret answered the phone right away. I am not easy to deal with in that I change my mind a lot. The more I talked with Margaret about the trip, the more changes I made. She always said no problem and got back to me right away with pricing and info. When she said she would follow up with me, she always called right on time. There was a HUGE mistake that she thankfully caught. I gave her flight times and dates that I wanted to take an inter-island flight. We were staying two nights on one island but the flight dates I sent her allowed for only one night. Margaret caught my mistake and called right away to verify this with me. If I had been booked like I had asked it would have created a major problem for me. So, she really saved the day for me. She met in person to drop off my tickets and info and followed up after the trip to see how everything was. There is no extra cost to use a travel agent and it saved me a lot of time and money using her. Highly recommended!

Another amazing vacation with the help of Vacation Gem Travel. Everything was done for us by our…read moreexceptional travel agent Gilbert, all we have to do is show up to the airport with our luggage. Caribbean Cruise on NCL Luna

My first time traveling outside of the country was super smooth thanks to Gilbert. Any question I…read morehad answered, all information needed was received, it was a beautiful resort in Turks and Caicos. Scheduling my second vacay already, 10/10 recommend Gilbert and Vacation Gems it was such a dope experience. The Alexandria in Turks and Caicos was AMAZING

I was at LAX with my 3 young kids, about to start our 2 week trip to Vietnam and realized I made a…read morehuge mistake with our visa (hot tip - every person with a passport has to have their own visas, including kids). I frantically called and spoke to Ray, who was so calm and honest and helpful - he definitely went above and beyond for a stranger. Later that evening, when I was more composed from the stress of rescheduling our entire trip, he patiently walked me through his services and passed along helpful advice. Ray definitely made this otherwise worrysome experience so much less awful and his kindness gives me optimism for the world, will definitely connect when I need travel services

Ray is amazing! He helped me with getting a visa and it was handled smoothly and efficiently. He is…read moreprofessional and helpful.

They are scammers. Be careful! They have only one star! If you are looking for the money you…read morepaid for, be careful! They took $5000 from our family. I was unable to connect with them during chemotherapy. They could have cared less! Check out what others have experienced, on line.

Booked a hotel for night in Phoenix on the phone with this terrible company! The guy on the phone…read moreinsisted he found a hotel with rooms available. He insisted let's reserved the room with your credit card number. I was like you sure I can check in at 3am? He said yes! Just need your credit card. So I gave him my card over the phone. I went to the hotel to check-in no rooms available. Hotel was at full capacity! . He doesn't know why the guy on the phone booked this when he didn't even call the hotel to confirm? So I was so mad! 3am Saturday morning. No Hotel. Every Hotel in the Phoenix area is full for the weekend. So I called the number back. Told him you lied to me! I want my money back! I want the chargers reversed ASAP! So I can have the money. He said it will take over 10 businesses days to get your refund! . WTF? I need the money now! You stole my money. Sold me a hotel room that wasn't even available! He was working under commission I found out. He was pressed to make a sale. So I couldn't find a replacement Hotel. I had to sleep in my car that night! The guy on the phone was a not helpful. Couldn't give me my money back right then! He said you got to wait 10 businesses days. I booked this with Expedia, but they send me to a Travel Agency under the name World Wide. Not sure how that happened? Never again! No one should ever have to wait this long for a refund for a hotel reservation! Needs to be Instantly! Don't ever go with this company! Here is the phone number to this terrible company. I will be contacting the attorney general also about this company! Calling my bank to get those charges reversed! Can't keep waiting for my money to appear back into my bank account! Travel Agency under the name World Wide. 1-800-497-2175 Check in Saturday, February 24, 2024 Check Out: Sunday, February 25, 2024 Hotel: Holiday Inn Express Hotel & Suites PEORIA NORTH GLENDALE an IHG Hotel 16771 North 84th Ave Peoria, AZ 85382 United States

Easier and faster than getting currency through my bank. Customer service was effecient and to the…read morepoint. Will be coming back the next time I need currency for a trip abroad.

After checking with our bank we call LA currency to see if they had the currency we needed ahead of…read moreour trip to Japan. They had what we needed and at a better exchange rate than our bank and a way better exchange rate than you'll find at the airports. It was a pretty simple process. We got there about 30 minutes before closing, it wasn't too busy so we were in and out in about 10 minutes.

Last week I went in to make plans for a trip, well the office in no longer walk in. I called and…read moremade an appointment and waited all weekend which is fine however I went to my appointment at 1100 and waited 35 minutes for someone to come and help me. Office is locked. I had use restroom, so I left!!! Horrible service, I called and the lady that answered the phone said that Jeri was on the phone. This place went down hill

My husband and I went to Durango, CO for the weekend and used The Travel Bug to book our air, car…read moreand hotel reservation. We got bumped off our connecting flight to Durango and were stuck in Phoenix. I called and spoke to Melissa who handled everything and put us immediately at ease. She was able to assure our flight back and secured us a car so we could drive to Durango. While we weren't looking towards the eight hour drive it was a lot better knowing we didn't have to put any more thought into our travel arrangements. If you plan to travel call The Travel Bug, you will be so glad you did.

To start, I will admit I had never utilized a Travel Agency before to book a vacation. However, for…read moremy family's and I Summer vacation trip to Japan it really felt like an arduous task when I tried to do research of where to stay, visit, etc. I did not know what to expect when originally coming across L & B Travel on the app Thumbtack. When I reached out I was assigned Sebastian. From the very beginning Sebastian was extremely friendly, patient, understanding and most importantly, very knowledgeable and transparent. I initially sent him over a bullet point list of what I was looking for and details of our trip. We then scheduled a short call to discuss my trip and confirm some trip details. Very quickly thereafter Sebastian provided the initial itinerary that was extremely spot on, which made me appreciate that he listened intently and captured every single detail of my trip request. I immediately felt more relaxed knowing that Sebastian really cared about my trip and wanted to get things right, right out of the gate. As part of the itinerary that Sebastian provided, it included a phenomenal package of hotel stays, flights and tours across 3 cities in Japan at cost-effective rates. Things I would 100% not have been able to find/secure on my own. Sebastian was able to get me everything we wanted in our trip and within our budget. I could not believe it! Fast-forward to once we were in Japan... We had a tour one day to Mount Fuji and the third party company that Sebastion had procured our tour from, had delayed our tour voucher and still had not provided it as of the morning of our tour. From Japan at 8am local time, as my family and I waited outside the tour bus, with 20 minutes left before the bus would leave for the tour, I called Sebastian for his help. In less than 5 minutes he called me back and retrieved the voucher from the third party and emailed it me, so we would not miss our tour. Sebastian sprung into action immediately and saved what could have been a very disappointing day, into a day my family and I will never forget in such a wonderful way! As we were getting close to ending what had been an incredible vacation to that juncture, I reached out to Sebastian as we were gearing to heading to our final city (Osaka) in Japan for our final 3 nights, asking if he could do anything about our hotel lodging as I felt our jr. suite would be too cramped for my family of 5. Again, Sebastian sprung into action immediately and was able to pull some strings and upgrade us to a larger suite that was perfect for us AT NO ADDITIONAL COST. All in all, reaching out to L & B Travel and being fortunate enough to work with Sebastian was the best thing that could have happened to my family and I with our vacation as everything turned out beautifully, as we really had the time of our lives. That being said, I recommend L&B Travel to anyone and everyone, and I recommend Sebastian to all who are looking to plan a trip. He really knows his stuff, but you get a guy who is honest, patient, understanding, hardworking and transparent, and who did all the heavy-lifting to get my trip planned successfully. I have found my travel agent and without a doubt will continue to use L&B and reach out to Sebastian for all of my future trips/family vacations. From my family and I, THANK YOU, Sebastian and L&B!!

Excellent responsiveness. Good detail, helpful advice and customized service for a complicated…read moreitinerary. Highly recommended. They were even careful to follow up and respond while I was traveling. They suggested alternatives and a way to adjust plans mid way through our travels.

Ted is awesome, the last review was the Italy trip and it was great. Last March we did a Spain trip…read morefor two weeks under Ted's guidance. Fantastic trip. I would only book with Ted, booking on the internet sucks and you don't really save any money, you need a Professional in your camp. Give Ted a call, you won't be sorry you did.

we have used Explorer Travel services for our vacations and they planned a Disney Cruise to the…read morecaribbean out of Fort Lauderdale FL and wow we literally got off the plane to our hotel room to the ship bus transportation. The entire experience was absolutely amazing with all the reservations we need it they make it just priceless.