I had an absolutely awful experience here. They destroyed my hair by giving me a student assistant…read moreinstead of the person I booked with Maria who said hi to me and then no joke told me she had to leave for a date while her assistant proceeded to ruin my hair!!. I asked for balayage she gave me ombre and made me look like a skunk. the assistant hurt me when brushing through my hair so bad I was almost in tears she also took 6 hours to do my hair!! I was there from ten am until 6 pm. Weeks after I had breakage as I brushed my hair little pieces would fall out. when I asked to speak to the manager I was treated with disrespec. The owner Jordan was also disrespectful. They also have a new online system where they make you pay your deposit before hand and tell you the total is 315 only to tell you it is actually 350. They are rude and all they care about is your money not your hair and have no human decency of how to speak to people on the phone. they scammers there is no option to cancel online your appointment after they receive you deposit they don't answer the phone and then purposely will tell you the manager isn't available so you don't talk to them and you can't cancel your appointment.

This salon is pricy however, everyone is super kind and stylists are skilled. They listen to what…read moreyou want while also making friendly suggestions. However, they leave it entirely up to you.

I found this place on Yelp. I was impressed with their rating so I decided to check the place out…read moreand get my beard trimmed. This is a good old fashioned Italian barber shop. Place is popular and can get crowded on the weekends, but no worries, there are a lot of professional barbers working and wait time should be short especially if you are not waiting on a specific barber. I was very impressed with my beard trim. Next time I'm surely getting a haircut there. I recommend that you check this place out if you are in the area before you settle for a mediocre haircut. Complimentary lollipop!

First time in years that my wife has liked my haircut. Thank you Mariana!…read more The website was useful too. I appreciate being able to make an appointment.

Nice haircut stylist. I had my kid (12) over and showed Vinh…read morewhat needed to be done. He made some recommendations and the end result was what my kid was looking for (undercut with a fade). Vinh takes good care of detail and even shows you what the length of the hair will be like before cutting it (which prevented a disaster or more work on his end). This is the first stylist/barber in the area that where my kid has not come out crying.

Vinh is a very professional and personable hairstylist. My son, husband and I went in for trims and…read morefades. He was extra careful with our 2 year old and made sure that he had a positive experience. If we lived closer, we would definitely go back often.

I'm super weary of hair salons, due to horrible experiences, but my friend vouched for Carin's Hair…read moreStudio so I thought I would have a go. I booked a silk press (my first one ever) and was amazed by the results and how efficient and detailed Carin and her team were with my hair! My experience was so lovely, I felt so comfortable the entire time! Carin and her team were super efficient and friendly! Carin and her team are so talented! Definitely recommend!! Thanks Carin hope to see you soon!

Service is amazing, always getting great advice on ways to maintain my hair and continue its…read moregrowth, with basic concepts from home. -very friendly environment and her staff are very approachable. -if there's something you want done and it's not good for you she would rather tell you honestly not because she's a hairdresser but that she wants the best for her clients -this place is a must visit, she ensures you leave with a smile.

I don't ever write reviews but this place really got to me. I've never seen an establishment run as…read morewell as I have today. My balayage was done by Stephanie who was absolutely amazing. She entertained me greatly throughout the process and time flew by. The colour came out not exactly how I wanted- it came out even better. I'm never happy with any hair salon I go to because they always mess it up but I was ecstatic after I saw my hair because of how perfect it was done by Stephanie. Would 100% come back again Ps: balayage is usually extremely overpriced at other places but Koi Hair Studio charged me an amazingly reasonable price (wayy less than 200). This place is definitely a must try

Got my haircut by Alex and she did an amazing job! My hair…read morewas limp, split ends with no shape or style. Alex gave me such a beautiful cut, easy to style and it feels so healthy now. I brought my 6 month old with me and Everyone was so sweet, playing with him and entertaining him while I got my cut. Thanks Alex and Koi hair studio!

Jennifer is the most talented hair stylist and colorist I have ever ever ever been to! Every single…read moretime I see her she exceeds my expectations and that's no exaggeration. Never been happier with my hair, from her expertise from extensions, colour, cut anything she's your go to. Plus the studio is so friendly and making me feel at home and most importantly the wonderful laughs. I leave feeling like Beyonce... Thank you jen!!!!

Overall poor customer service and experience. I'm not too sure why many staff have such a…read morecondescending attitude given the lacklustre experience and poor quality of work that isn't far from discount places. I had a bad experience over five years ago and gave it another try with expectations for a better experience but was disappointed again.

Staff are so kind and uplifting every time I come in! I've been going in here for haircuts + hair…read morecolouring for 5+ years and I never leave disappointed. Especially Anna Maria- she is my go to for haircuts! Incredibly friendly and listened + talked to me about what I wanted done. Absolutely would recommend to anyone looking for a fantastic experience!!

I had COVID hair and needed a professional to do it right and get me ready for the business world…read moreand university. All the staff were personable and enthusiastic and Anthony did an amazing job with my hair. This is definitely my go-to spot from now on, I don't trust any other place.

Agnes was amazing this is a beautiful salon and busy. She listened to everything I wanted and I…read moreleft a lot up to her. She did a fabulous job I will definitely be back!!!

I booked a women's cut with Sam and he is SO talented! I asked for a trim of my curtain bangs,…read moreadding in/trimming up layers, and thinning out overall of my heavy Korean hair. I live in NY so I have a U.S. bank and wasn't able to pay the $20 deposit because I don't have e-Transfer, but I emailed the salon and they said it was no problem and not to worry about it. I was able to use my Visa credit card (they also take Mastercard) to pay. If you do pay the deposit, $20 is deducted from your total. The hair washing station is really relaxing, with lie-flat chairs so your neck doesn't hurt and sparkling lights on the ceiling. I'm so happy with my cut ($80 CAD before tip) and I think I got a great value for the level of service. I highly recommend Sam and this salon, his technique was so meticulous and I love my cut.

I booked my 3 year old daughter here for her first haircut! I had a recommendation to book with…read moreBella. The salon is reallly conveniently located, truly an excellent spot. Our appointment was for 11 am but at 1030, Amanda text us that Bella was stuck on a GO Bus and wouldn't be able to start until 1130. Normally that's not a big issue, but I was dealing with really tight timelines because of nap times and attention spans, so I couldn't just burn 30 more minutes than expected. I explained this to Amanda, and she said if I could get there soon, she would cut my daughter's hair. The salon opens at 11, but Amanda started with us at 1045. The level of customer service was unreal. Friendly, accommodating, apologetic and I got what I came there for - a sophisticated haircut for my daughter that wasn't just a "who cares you're a kid" cut. The salon is beautiful inside, the sparkling lights about the hair washing station was a nice touch. At the very end, Bella did show up and she seemed nice as well, but Amanda really came through for us. We will be back!!

Loved Jason and his team! very patient and jason suggested what would be best for my hair and how…read moreto taken care of afterwards, I got the japanese hair straightening and loved it!!

Its been difficult finding a quality haircut. I'm an indian in my late 30s looking for a scissor…read morecut that is professional and tamed. It was an excellent haircut. Very delicate and detailed oriented.