Express Care of Belleview

Chose Michelle Double APRN as new primary care mid-level practitioner. She took her time getting…read moreto know me as a patient. Also checked to see what diagnositic testing and blood work I was due for. I felt like she listened. The office was right on time and I was in a room at my appointment time. The only thing I did not care for, is she electronically sent my blood work to Quest lab, and my mammogram and colonoscopy orders to two other doctors. I have no idea if they're in my Aetna commercial PPO plan, so i had to go on online and check first. Ive never had a provider do this without first asking where i wanted to go.

Poor Practice!!!! I have left another review on a different…read morewebsite. I want to warn patients that they have abandoned their patients. Some of their practitioners have left the practice. And have abandoned their patients and prescriptions are no longer refillable. One must make another appointment with one of their physicians in order to get their prescriptions however they do not have appointments available for another year. I have called three times and only the office staff have attempted to assist me. I found out that my practitioner left from my pharmacy not from their practice. Nobody bothered to call me or to assist me with the next level of care. Personally by having a doctorate in physical therapy and working for , I would avoid this practice and definitely look elsewhere. This review actually hurts my heart because I have had wonderful care prior to this. Wherever you are Allie and Brittany, I am sure that you are much happier. I am just sorry it was taken out on your patients

Family Care Specialists Inc

(2 reviews)

Allison Brewer refused to refill my blood pressure medication after an out of pocket visit that…read morecost me hundreds of dollars. She said I needed to have more follow up appointments unrelated to my blood pressure (again, out of pocket) before she would give me a refill. I wasn't asking for scheduled narcotics, it was blood pressure medicine! She was extremely condescending and biased. Would not recommend this office!

I'm currently battling the worst depression/anxiety I've ever dealt with, and this clinic has been…read morethe worst experience in attempting to seek help. I was referred to Emily Hawkins by my therapist, to get on new meds since I'm not sleeping/eating, and I feel awful all the time. Three different people came into the room at different times to ask me questions/ take my vitals, but the second woman (no idea who she was) spent at least 30 minutes with me and really took the time to understand everything I was going through, and she wrote down everything that hadn't worked for me in the past. After reliving my past trauma for the 100th time with a new doctor, she tells me Emily will be in shortly. When Emily did come into the room she was very cold and had ZERO bedside manner, she asked why I was there and then immediately started listing off all the meds I just told the other woman that don't work for me. I stopped her at each medication suggestion to let her know my history, and finally I got so frustrated that I just started crying. Imagine not sleeping properly for the past year, losing your entire life, and yet the person I trusted with my care can't even be bothered to read my chart before coming in with suggestions. I really don't understand people who get into healthcare that have no people skills or tact when it comes to dealing with your patient's emotional state.

Rivera Flores Adrian, MD

waited a very long time, even though I was phoned the previous day and told to be 15 minutes early…read more many others ahead of me were tired, sleeping, exhausted from the lengthy delay. once I met with him, I was never told my heart rate, oxygen blood numbers, not my pulse, body weight, etc., etc., even though I was there for my six-month physical. He spent ten minutes at the most with me thus I felt rushed. I will not be returning for my exam next calendar year but will be canceling the appointment as soon as possible! as a practicing physician I feel as though he sets a bad example by being obese rather than in better physical shape.

Pead Christopher MD

2.0

0.4 mi

I'm sure he's a competent doctor, but if you are looking for one with some personality or bedside…read moreManor look elsewhere

Rockower Robert K DO

Dr. Rockower is not a good doctor because during Covid, his nurse would not give me an appointment…read morebecause I had a cough. That left me high and dry without a doctor or medical help during that whole time. Not even a virtual appointment. I finally made it to Mayo in Jacksonville and saw top doctors who determined my cough was caused by the heart medicine (Valsartan) that Dr. Rockower prescribed!! I had a complete medical run-around for over a year because he had a wrong protocol in place not to see or talk to patients with a cough. When the cough was gone after Mayo doctors changed my script, and I tried to go back to Dr. Rockower, the nurse told me that since I was gone over a year, it would be like I was a new patient and would have to wait months before I would be given an appointment. I found another doctor. I do not recommend Dr. Rockower for all of the above reasons. He only cares about himself.

Marion Oaks Medical Clinic

0.5 mi

Terrible staff. All the lady's are rude and disrespectful. They exhibited little care or interest…read morein taking care or attending to anyone. I even over heard them bath mouthing one of the patients after he left. Save your time and insurance money and go somewhere else. You'll def

The Guest House Ocala

3.0

(23 reviews)

10.7 mi

I was at this place for 31 days in 2019, so my experience is a few years old. I decided to go to…read moreThe Guest House because of the success I'd had after my other experiences at The Refuge, the first treatment center Judy Crane opened in 2006 or so. I had layers and layers of trauma and no family support, so each stay worked on a deeper layer of stuff that was increasingly more painful. Judy Crane's trauma treatment model is unmatched and unparalleled in terms of effectiveness and outcome. I see so many reviews on here where people complain that they felt worse or left unsettled and committed suicide, and I'm sure that's all true. That is the problem with experiencing trauma, especially at an early age - you don't remember what happened to you, but your body does. You leave thinking you've done all of your work, or you'll somehow magically feel better if you leave. Trauma doesn't work that way. You can't put a timeline or deadline on how long it takes - they recommend 90 days because it takes nearly 30 just to acclimate yourself to the program and learn an entirely different way of living, especially if you had substance or process addictions. This place asks for a lot of money because it costs a lot of money to treat mental health issues. The mental healthcare system is so broken in this country that good care for trauma or addiction must be paid out of pocket. A single facility like The Guest House or even larger corporate places can't take advantage of economies of scale because people often have to fight their insurance companies just to get coverage for 3-4 weeks of residential treatment, and there's rarely much consistency, so this level of care at a place that will actually help becomes a luxury. I had to cut my stay there by 2-4 weeks due to insurance dropping my authorization after only 10 days. My plan is to sue them...if I ever get around to it. I did feel that money talks a little too much at this place, but it talks a whole lot more anywhere else, and it's not difficult to see why if you understand our broken mental health system. It is broken as I've stated many times in this review. I did feel that some staff, particularly senior management, didn't always make the right choices for me, but in the vast majority of cases, I believe that they did. I also think they remembered 'the Old me' from The Refuge which wasn't great because I much more difficult and 'broken' back then. They also knew that I know their treatment model and staff well, so I had no problem advocating for what I needed. 6 months after leaving this place too early but continuing the work I started there, I was the happiest I've ever been. I felt I could finally move on with my life. I felt hope that I'd find a relationship and have inner peace for the first time I ever, and I do. My advice to anyone who needs treatment for trauma would be this: go there sober. Do not waste your time or money in detox there. It's quite cushy, but if you don't have unlimited funds, detox anywhere that is medically assisted. If you can, start your trauma work in outpatient therapy before you arrive (if you have a clue as to what you need to work on.) You'll be more productive with your time there or at least feel more ready to work. Do not expect your first or second time to be your last time in treatment. Trauma is usually not single-event and is often layered, especially when it started in childhood. It will take months but maybe even a few years before you've dealt with the major things (8 years total for me.) Do not be discouraged by clients who don't take it seriously or get more attention because they've pre-paid for 3 or 6 months. You will get out of it what you put into it, and you can't lose the progress, even if you do relapse. I had 18 months between my first and second time at The Refuge and 3 years and 9 months between my second time at The Refuge and The Guest House because as I moved through different stages of my life, different things were triggered. On a less serious note, Tom is cool and amazing, and you want Angela, Nadja, or Tom as your therapist. Kelly, the head House Manager (called an OG there) is amazing too. Debi will take excellent care of you, and Dustin is an amazing cook which is comforting and consistent after a tough day in therapy. Dr. Davies is the bomb, and the psychiatrist will mostly leave you alone unless you need lots of meds. If you've been to treatment before, amazing is probably the word you'll use to describe everything. Good luck

Recently, I was having issues w/ Judy Crane's former staff member, previously my therapist…read more Context: Judy is the owner of The Guest House and prior to that The Refuge. I directed my concern to Judy b/c I formed a relationship with this person under Judy's supervision. I also thought Judy was related through a business partnership. Judy said she was no longer affiliated with this person and she fired her years ago over conduct. That info helped me gain context around something I was struggling to understand. I tried to figure out who the right person to address my concern was, discovering my former therapist never had a license. I tried contacting whoever issued her the "C.T.T." letters attached to her name, only to be led back to Judy Crane's Spirit2Spirit certification program. Contradicting herself, it appeared as if this person was certified/endorsed by Judy as a trauma therapist. Confused, I redirected back to Judy via formal complaint. Judy again denied affiliation w/ this person claiming she wasn't certified by her. She didn't show any concern over someone misusing her credentials & she didn't indicate actions would be taken to prevent it. Judy glossed over my complaint, telling me she loved me & that I was resilient, explaining she didn't have the capacity to address the issue due to personal circumstances. That response left me frustrated. Under Judy's supervision, my former therapist crossed boundaries & exploited my trauma history. Despite being aware of it, Judy failed to protect me. Judy allowed this person's kids on property ignoring that I was being asked to watch them. Meanwhile, I was doing intensive trauma work with their mom. It seemed innocent, but looking back I see the problem and how it gradually developed into more serious issues as that dynamic was continued through aftercare. I can't discern when the therapeutic relationship ended b/c my therapist made it seem like watching her kids was a form of therapy. She intertwined her personal life & children directly into my trauma processing, creating an entirely new layer of anxiety, dependency, and emotional confusion, while I struggled with increased panic attacks, agoraphobia, OCD and depression. Verbal & mental abuse, blatant violations of my confidentiality, constant criticisms, casual put-downs, unsolicited comments about my sexual orientation, offensive comments about my gender identity: all things I endured as a client and afterwards while this person remained in my life. Time passed while I failed to connect dots between how she treated me & what was going on with me internally. I struggled while she relied on me to protect her kids, monitor online safety; even inserting me into the middle of physically dangerous situations. This person's conduct more recently escalated into things that felt more manipulative, malicious, or calculating. Attempts to stand up for myself were framed as "being mean" while she obfuscated things, leaving me feeling so gaslit that I called Judy. Not long after, I disengaged from this person & her family entirely. I'm being conservative in what I say here. I don't appreciate feeling like I had to resort to sharing my private experiences online in order to have a voice in this matter. In my view, "Certified Trauma Therapist" implies "qualified to provide therapy" and "is a safe person during crisis or trauma". It's still unclear why this person was posturing herself w/ Judy's credentials all this time; she visually appears to be the subject of Judy's supervision. I'm unclear & concerned about this person harming others and creating damage in their lives the way she did to mine. Attempting to acknowledge the situation with Judy seems reasonable and appropriate. This experience impacted me in a significant way; it feels like something was stolen from me that I can't fully put into words. If Judy ever decides to do the right thing by finally giving this issue the attention it deserves, she knows how to contact me.

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Marion Surgery Center

5.0

(3 reviews)

8.0 mi

This was my sixth surgery first at this center. From the…read moretime I walked into the center I was greeted by a friendly receptionist and from the time I was called back until the time I left it was a non issue experience I was very happy with the the process and my doctor Dr Goldstein explained everything and didn't keep me waiting.

I have had numerous surgeries and this was the best one! Other than getting rescheduled, it was…read moreabsolutely great! From the receptionist to the anesthesiologist, giving me a nerve block, and the staff being absolutely sweet and concerned.

Ocala Oaks Rehabilitation Center

4.2

(5 reviews)

9.3 mi

Simply excellent care and outstanding organization at every turn. My husband has been in two other…read morefaciliites and therefore I can speak from experience. The staff is personable, those in charge are forthcoming and attentive. I'm still truly amazed and pleased at the reception and care given us every step of the way.

Would highly recommend Ocala Oaks Rehab Center for anyone who has a relative on hospice for their…read morerespite care. Not only did they take care of my family member, it was like being on vacation and gave me a much needed break, as they never called me concerning my family member the whole time. How confident is that!!

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Lake Centre for Rehab - Lake Sumter Landing

4.2

(5 reviews)

12.5 mi

My experience with the staff at Lake Center for Rehab has been excellent, including the front desk…read more Mickey, Liz and Megan have been profession and kind while treating my low back and hip pain. They will be addressing cervical issues next. They are well equipped with all of the necessary tools, including ultrasound, to maximize physical therapy. The homework exercises are demonstrated well, and have been effective at minimizing pain.

The staff is very knowledgeable. The location is fabulous because it's so close to Home. I'm happy…read moreto say my first visits have resulted in improvements. Looking forward to my next 10 sessions. Thank you all for your guidance and help staff.

McKenney Chiropractic Center

Good experience. Dr Easter has good sense of humor and explains program well. Office staff very…read morehelpful with making changes to mg appt times. Overall I'm getting better Thanks!

Hello. I used to be a patient there and was happy with your treatment and responsibility. I haven't…read morebeen able to visit you again because I don't have insurance and need to wait for an opportunity. But meanwhile I have a friend who's in the 80's and been in strong waist pain. He's seen a Chiro in Ocala 3 times but doesn't feel any relief. I told him about you. And wants to see you. He's got Medicare and a suplement don't know which one. Can you tell me how much are the cray? Because I used to pay cash also and it was $6-7. But never had X-rays. Thank you for your prompt. Answer. Silvia Rodriguez. 11-03-55. One day I'll visit you if I get for the X-rays this time. Thanks a lot.

The Villages Health Specialty Care Center

4.0

(4 reviews)

10.5 mi

Firstly, good luck finding the 810 building. I am an out of town patient who was having trouble…read morelocating the building. I called exactly at the time in which my appointment was supposed to start asking for help finding the building. It was a complete maze, and the front desk assured me they'd let the doctor know I was in my way. I was due to see MARSHALL SCOTT BOVELSKY. I was finally able to locate the building and walked in exactly 15 min late. I was told "the doctor has left for the day" and told to reschedule. The very doctor who claims on his profile "Listen to the patient and treat them like family." Really? If your family was seeing a new physician, coming from out of town and says "I'm running behind" and made every attempt to locate the building would you turn them away being 15 min late? What a conceited jerk.

Tall about 1st.class care!!! The Drs and PA's..I see at different locations are spot on!!! Willing…read moreto talk to and LISTEN to you about each concern you have... you are their priority at the moment. I love that your Dr will talk to another Dr while your there to see if.they too can help! They just don't throw meds at you... they have a process... which works for me. If you want great medical care.. Specialty Care is it

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Serenades at The Villages

4.0

(3 reviews)

10.2 mi

Our family had a mixed experience with Serenades, and I want to share an honest review for anyone…read moreconsidering this facility for their loved one. Food & Nutrition: The meals were consistently good, and my mom never had a single complaint about the food. In fact, she regained the weight she had lost during a prior illness, and we noticed improvements in her cognitive function that we attribute to better nutrition. For that, I truly give them credit. Staff: Every staff member we interacted with was friendly, professional, and caring. We never had issues with the people working directly with residents, and that's something we appreciated throughout her stay. Activities: This is where things start to fall short. While our family absolutely loved the activity director as a person--she is warm, dedicated, and clearly cares deeply about the residents--the activity program itself is lacking in both quantity and quality compared to other facilities we toured. Part of the issue seems to be that whenever the facility is short-staffed (for example, going over a month without a housekeeper or maintenance person), the activity director is pulled into those roles. While this shows her commitment, it also makes it clear that activities are not a priority here. If you're looking for a robust, engaging activity schedule to keep your loved one stimulated, this may not be the right fit. Safety Concerns (Major Issue): Our biggest and most serious concern is the facility's lack of functioning safety equipment--paired with the fact that they promote these features during tours despite them not working. During our tour, the director highlighted the motion detector in the room, explaining that staff would be alerted if a resident was up at night. This was a major selling point for us because our mom had previously fallen during the night. She also emphasized the safety lighting around the bathroom door and over the toilet. On move-in day, we were told a safety bracelet had been ordered to alert staff if she exited the building. None of these systems ever worked. The motion detector never functioned. The bracelet never arrived. The bathroom safety lights worked inconsistently at best. The emergency call cord--something standard in medical facilities--also failed because it was connected to the same malfunctioning server. As a result, our mom managed to exit the facility, something that likely wouldn't have happened if the bracelet had been provided. She also had two nighttime falls in the bathroom when the safety light wasn't working, and both times the emergency cord failed to alert staff. Despite all this, the facility remains "in compliance" because they can show a submitted work order. My mom was there for three months, and none of these issues were resolved--or even given a realistic timeline for repair. The Wellness Director even told me she had never seen the equipment functioning during her entire employment. Overall: While the staff is kind and the food is solid, the lack of functioning safety equipment is unacceptable, especially in a memory care or assisted living environment where residents rely on these systems for their well-being. The activity program also needs significant improvement. I hope the facility addresses these issues, but based on our experience, I cannot recommend Serenades for families prioritizing safety and engagement.

Responsive and kind managers who really care about your loved one's experience. Everyone knows the…read moreresidents and their families by name and make sometimes a tough visit a little easier. Dementia can be difficult and the aides there always boost your spirits.