I go here when I need a massage because I can always get in for a table massage. The only thing I don't like is their hot stone service. The masseuse will suddenly leave in the middle of the massage and return a few minutes later with the stones. They use the bare stone on your skin, I don't know how it doesn't burn their hands. After they are done with the stones, they leave for a few minutes to return the stones. It is a weird process, interrupting your massage and decreasing the amount of time you are getting a massage. Other than that, I like the convenience and always feel better afterwards. read more

They are affordable and pleasant they don't try to push other services on you. They are professional

Day date with hubby. Popped in and got 2 20 minute chair massages. $45.84 with tax for both. Very enjoyable. My masseuse checked in to make sure pressure was ok. Chairs cleaned in between customers. Midafternoon on Friday steady flow of customers. There was no wait though. Chairs are semi private area. Looked like there were private rooms for full body. Good service, very efficient process. It's located next door to Yankee Candle. read more

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I kind of did not want to review it because this place is amazing and on this Monday morning it was nice and quiet. Almost like a secret find you don't want anyone else to know about. We got in immediately and the they actually went over our 1 hour appointment. They are located in the Concord Mills Mall and right inside the entrance to the right of the aquarium. They offer chair massage, foot/leg massage or a full table massage as well as any combination. The atmosphere is much more quiet than I anticipated (being inside a mall) and the place is very clean. They did NOT spend the whole hour trying to sell me products or services. They were actually focused on my service and only spoke briefly and quietly to each other once about the hot stone cleaning towels. Definitely will make this a routine. read more

Express Day Spa - The entrance of the spa, with chairs and private rooms along each side. - Day Spas Near Me - Concord, North Carolina

From the time you walk in they rush you to fill out what services you want. I usually get chair massage. I've noticed the last two times when I've been seated with my spouse the people continue chatting throughout our massage. The constant talking makes the massage less than relaxing. They don't massage the minutes you're paying for. My spouse came in after I did and was finished a minute after I was. They stand around looking for a tip which i give but let me get to my purse first. I think today was my last time going. Will try the other place in the mall. read more

From the chair massage to the foot rub, the people and the experience were worth the wait on the weekend (less wait during the week). It was a nice calm atmosphere, despite the mall being crowded. The cost was competitive too. Great for those who don't have a set schedule or looking to squeeze in while in the area. read more

Always friendly with great service! The combo of foot massage and table massage is a relaxing treat!

I got a 30 min chair massage from David and he was absolutely amazing! He found all my knots and used perfect pressure... I feel so much better and more relaxed! I would highly recommend! read more

It was my first time there based upon my Sister's recommendation. I signed in and they took me right away. A wonderful 60 minute body massage. Amy did a fantastic job. She was professional,polite and dedicated to what she was doing. She did everything with a smile. I am definitely going there again and referring family and friends. read more

Best $66 I've spent all year!! My husband and I did the 1 hour combo, chair massage and foot massage. When I say amazing it was amazing! Felt like I was in Bangkok getting a thai massage. All these bad reviews don't knock it until you try it. If you want to be rubbed on this not the place for you LOL.. they will go in on you and get all the kinks out your back and foot! Best massage I ever had! Thank you! Thank you! PS : Everyone deserves a good tip here! read more

This is one of my favorite places to recieve a massage. I have tried the body massage, foot massage, chair massage and a facial. My skin glowed for weeks after the facial and she was very delicate with the extractions. I wish they added a little more pressure during my foot massage. He popped each toe which added relief to my aching feet. I love deep tissue massages and that is what I recieved. They have wonderful prices and even have a punch rewards card as an incentive. I try to go at least once a month for a chair massage to relieve the tension in my shoulders. Afterwards I am so relaxed that I immediately fall asleep once I go home. read more

Express Day Spa - Reasonable Prices - Day Spas Near Me - Concord, North Carolina

I was very disappointed with the lady that serviced me. Weird as it may sound, she did a great job. But after my services she asked me if I wanted to leave a tip and said sure. I said add $10 as the tip. She then told me no, that tip is $15. I then said no, I said $10 and she insisted no that I will pay $15. As much as this burned me inside, I ended up letting her add $15 only because like I said the service was good. BUT EXPRESS DAY SPA MANAGEMENT, PLEASE TRAIN YOUR WORKERS TO NOT TRY AND DICTATE AND/OR TELL CUSTOMERS HOW MUCH TIPS THEY HAVE TO LEAVE!!! Next time this happens I will leave a $0 tip. SMH!!! read more

My first 2 visits were very nice, because I had a therapist named 'Tina' who seemed to be attentive to what I needed. And since they don't take appointments, I couldn't get her to work on me again. So I allowed a gentleman to do the massage, well, he was very rough, and even though I asked him to back off, he still didn't seem to understand me (language barrier) spending too much time on my upper back and shoulders, I was very sore for a week! The next week I opted for the foot massage (which was lovely) and table massage combo, the table massage was painful once again different therapist same difficulty in communication. This last time I got the same guy that hurt me, and before the massage I tried my best to make sure he understood I want relaxation massage, no deep tissue!!! He starts off ok, then starts digging in my upper back along my scapula with his elbow!!! I gave a hard nudge for him to stop!! He backed off. He also spent too much time on my back where my other areas had very little time spent if at all (legs, arms, feet) After I went to pay, I was very dissatisfied, and knew I was done with this place. I'm mad at myself for putting up with something I should have dropped 2 sessions prior!! I didn't want to tip much, and the cashier insisted on $10 minimum, well she obviously doesn't know what the word 'suggested' means on that sign they have, because I don't have to tip anything! ***Also I recently realized they do not change the face cradle cover, or the sheets after each client!! They only change the thin white tissue like paper on top of the dirty sheet!!!! That's disgusting!! I hope Tina will find a better place to work, she was the only therapist there that had a good work ethic, was very well spoken, and we also talked about a treatment plan to help with my back pain. I wasn't able to get her anymore because of their no appointment policy. They don't deserve her! Best of luck to you Tina! read more

If you are looking for the worst massage then look no further this place ranks number one. Aside from the noise that you hear from the mall, stale popcorn in the air and most of all the inexperienced massage staff. I went in initially for 60 minute but I soon discovered I was wasting my time and I'm more agitated than ever. I opted for a 30 minute massage and pay 30 bucks no tip. I've had many massages and this by far away is the worst. I will not come back I would never recommend this to a family member nor friend not even my worst enemy. They except Visa or MasterCard they do not except American Express. Again I can't tell you please don't waste your time if you're looking for a great massage experience go to Zen massage off East Boulevard. I should've made an appointment to go there because I seriously wasted my time and my money and I am not happy at all. read more

Went earlier today and here it is 9 hours later and im in so much pain. I had to tell him over and over he was being to rough from the thumbs jabbing in my neck and the direct elbow on my back. I can not believe how much pain im in right now. zero stars!!!!! read more

My daughter and I had the 20 minute chair massage after a day of shopping. They were very courteous and attentive to make this a great experience. I've had several chair massages and this reminded me of one of the best I've ever had when traveling in Singapore. I would recommend to my friends and when I'm back in Concord plan to visit again. read more

Went here this past week & did not leave relaxed or Pampered, Instead I felt sore & disappointed... the female that massaged me was way too rough & hopped on the massage bed more then once, at one point she straddled me to massage my back. Now I don't know about you but I don't want a stranger to jump on my back especially when all I have covering me is a thin blanket. At the end of the "treatment" I paid $50 with no tip, both ladies at the front were angry and tried to force me to give a $10 Tip. Needless to say, it's not worth it I'd much rather spend extra money for a PROFESSIONAL environment. read more

I went to this spa a few days ago and used my credit card and that was the only place I used my card and I got home and my daughter alerted me that the clerk wrote my card number down. Then I checked my account and realized that my card was hacked but it was declined. The next day they used it again and it was allowed to go through. I believe they think because I was from out of town and we were asked that question where were we from that they could hack me and have no repercussions. I WANT MY MONEY BACK!!!! From a PISSED CUSTOMER!!!! THESE PEOPLE ARE THIEVES!!! DO NOT USE YOUR CREDIT CARD HERE!!!! read more

This was my 3rd time coming here. The prices are Very reasonable! I have been to many more expensive places and not gotten as good a massage. I always get the 60 minute foot massage 50.00 bucks! Always great! stones where delightful. Only downfall was the mall noise at times. Not too bad but OK. Definitely will be back I always tip first because I want a stellar service. So my expectations might be a little different from yours belive me it goes along way in there. read more

My son gave me this as a birthday present. The only good thing was i didnt have to wait,after getting signed in, they took me back immediately. When i got there they had their little children running around and no one greeted me. I came in and after standing there for a min or so one of the massage ladies smiled and said "may i help you". I showed her my gift certificate and thats when the lady up front acknowledged me ,she acted like she was mad the other lady approached me. Horrible customer service. They are such fast talkers they nwver really gave me a chance to tell them what i wanted,they basically said you have $50 gift card you get combo. Which i agreed too b/c it included foot and body massage. I've gad massages before i didn't feel relaxed and i didn't feel like the male massager gave it his all. He did a lot of slapping on my feet instead of massaging. The same man who did my feet did my body massage. He pointed me to the room, I went in waiting on instruction after a few mins i finally looked up to see a small sign telling me to undress. The massage room was noisey , their ceiling is open to the rafters and to the store next to them. the entire time i heard people in the other store laughing and talking I felt uncomfortable and not relaxed at all. During the body massage, it felt more like he was carressing my butt and not massaging it. He was very heavy handed, and this morning i feel like I've ben run over by a bus as I'm writing this. Never have i felt this way and I've had many other massages before. When the massager was finished he slapped my back, literay said "Done"and he walked out. As i was leaving i was about to walk out the store and 2 massagers and the receptionist yelled at me to stop at the front desk, didn't ask me how the services were but immediately azked if I wanted "to leave a tip for all of their hardwork"and pointed to a sign that tbey have displayed up front with suggested tip amounts. The lowest being $10. I was offended and in disbeleif because i didnt receive the kind of service that warranted a tip. I felt pressured to give a tip becUse all 3 of them were stairing at me to see what i was going to say. I said i didnt have cash she said" we take card". I told her i would leave $5. The other 2 massagers immediately said something in their language and walked away. This may not seem like much to some but i take customer service seriously. If i pay my money or "my sons money" i want exceptional customer service. Nevertheless i will not be returing or recommending this place. read more

This place is horrible!!!! My sons gave this to me as a Christmas gift the I was supposed to get my legs waxed everything done she burned my skin. Then had the balls to ask for a tip here's the tip ! Go to the one by best buy . My sons paid $100.00 the tip is don't bet on the races ! I'd give this place 1/4 star & go back to China !!!!! It's amazing finmhfgjj but tip in English ! DO NOT GO!!!! read more

I went there expecting to leave relaxed, instead i felt sore and achy. My aunt and I both experienced pain due to the fact that the guys were way too rough! DO NOT RECOMMEND UNLESS YOU ARE OKAY WITH GETTING DAMNN NEAR BEAT UP! read more

Very rude. Got one hour massage on November 1, 2014 then I got all kinds of very personal comments like how messed up my skin is...etc. very rude. Service was not worth the money at all. Then when I called to speak to someone in charge, no one could understand English. I normally use the other massage place near best buy in the concord mills mall and I thought I try some place else (massage place near Burlington factory) Wrong choice! Do not go there. I am going back to the Chinese massage place near best buy. read more

Complete liars! I asked that my friend and I be massaged at the same time so one is not left waiting for the other. The lady said okay, and then came back and asked if I would not mind getting my massage first and my friend would only have to wait ten minutes. I reluctantly agreed...and it turns out that she blatantly lied! My friend waited for her masseuse only to find out that she would only get one AFTER my massage because the same man was going to massage her. I was so irritated that she needed business so bad that she would actually lie to me. Furthermore, when I went up to pay she acted like nothing happened. She acted so fake that I cringe every time I have to pass the salon. Save your money and go elsewhere. read more

An excellent value. I'm a regular customer with 4-5 visits per month and the massage is top quality matching or surpassing that of more upscale spas in the Charlotte area. A few masseuses implement some Thai massage techniques which is a big draw for me. also you can walk in without an appointment and typically without any wait read more

THIS IS THE BEST SPA IN TOWN they offer a comnination hour massage. YOU CAN GET swedish, hot stone, deep tissue, thai stretching all in one session with a very reasonable price. great work read more

30 minute foot massage was very relaxing and excellent value. I added hot stones to massage for $5 more. My sister and I have plans to return very soon! read more

Never again!!! Went for a couples massage. They asked VERY personal questions that were none of their business. My husband told them a certain place on his neck was hurting, wanting them to leave it alone. She proceeded to ask if he had been to the doctor. He replied yes. Then she asked him what the doctor had said!!! Then she asked him how he got a blister on his foot. Seriously??? Also, the two employees doing our massages would not shut up. We like it quiet and relaxing. Shouldn't have to listen to whatever language they were speaking the entire time. They actually used Jergens hand lotion for the massage. Guess it was on sale at the dollar store. read more