I arrived at 2:45 pm on a Tuesday without an appointment and was taken back by the large number of…read morepeople ahead of me in line. My first thought was to leave and return the next morning but noticed that the line was moving quickly and waited for less than hour before my number was called. In 10 minutes, the DMV employee helped me reschedule a behind the wheel driving test, extended the term of my Temporary CDL, and answered all my questions. I've read negative reviews about DMV staff, but the woman who served me was very knowledgeable and efficient.

The customer service here is honestly Kind of pathetic. If you hate your life because of where you…read morework.. change your job.. don't make other people's life miserable like yours

BEST DMV my wife and I have EVER been in! Friendly efficient & organized service. Lost my new Real…read moreID Driver's License recently obtained to update our home address after moving here from Fremont, California last year. Time flew by ;,we were done so fast. Waiting for my new one to come via mail in 2 weeks

This definitely was a drive to get to! The wait is long but all dmvs are. However it's clean and…read morethe chairs are further apart so you don't feel so claustrophobic or too close to people. The parking lot is big lots of places to fit your car. They have an available restroom to use in several kiosk machines to do your application for your ID or your drivers license and they also have a vending machine where you can do your tags I believe Wait time for I.D and Drivers license Real IDs was 1 hour and a half.

Amazing service. I bought a car from a small dealership recently and they have recommended their…read moreservice for registration. I was in and out in 10 minutes. Never going to DMV again this was awesome experience.

Forgot to renew my registration and DMV was already closed. This place is great! Artem was very…read morehelpful and finished my registration with the renewal tags. He was very professional and flexible. I highly recommend him. Never going to DMV again!

I needed a Vin Verification for my 2024 Corvette. I had it done at first at DMV and 2.5 hours later…read moreit was done and registered , They kept the original copy, but my selling dealer wanted the original. I had to get another Vin Verification for the dealer. I didn't have the time to waste at DMV. I found QRS and went to them for a Vin Verification. Less than 10 minutes they completed it and I was out of there. I highly recommend QRS for your DMV needs if your time is valuable. Great service.

I really hope I get to change this review to at least a 2 or 3 star, but OMG, QRS has been…read moreextremely difficult to work with. I have been trying to get a title for my Escape (Canadian-made) trailer for over a year now. The rep. I had to chase down to discuss this with was unprofessional and certainly not helpful. Apparently my title "was created" but no one has seen it and she won't communicate with anyone, me or the financing company, to provide it or clarify what the problem is. Frankly, I am not sure how they can stay in business.

Have been coming here for a couple years and have always had an amazing experience. Smog service is…read morepretty quick as well. Everyone is always nice and welcoming.

Very nice and clean smog shop and also very helpful knowledgeable employee. i done my smog and dmv…read moreregistration service. very convenien.

"Got in line" online before I left my house. When I got to the DMV I only waited maybe 20 minutes…read more Not bad at all. Customer service isn't over the top friendly but friendly enough. Clean location. Plan to return here for any future DMV needs.

The instructor is really good at teaching how to drive, it gave really good details and information…read moreto prepare for driving test, the system is really well organized and I would highly recommend taking a Rocklin DMV for written and driving test.

Employees are helpful, communicate clearly, and are patient during application processes. Wait time…read moreis not bad compared to other DMVs.

New hours and way of checking in. You don't have to come early in the morning anymore, they bring…read moreout this QR code about 10 minutes prior to opening and you can scan it and if you're fast you can get the first number.

Waited 18 months to receive personalized license plates. Even though we spoke with DMV employees…read moremultiple times during the wait, the problem just festered. First mistake: DMV mailed the plates to a non-existent address. Second mistake: 6 months later DMV admitted the plates were returned. 3rd mistake: 6 months later employee said she had the plates and would mail them that day. 4th mistake: Never mailed. Finally talked with a manager who said he would investigate. He admitted that there is a chronic problem of lost license plates due to clerical errors. Two weeks later: The plates arrive. The package was postmarked 3 days previously. So the plates sat in some twilight zone box on some one's desk for 17 months. I'm a pro public service endorser, and was a CA state employee for 17 years. But this agency needs an entire overhaul. Replacement of upper management and all poorly performing employees is warranted. The given the exorbitant DMV fees and our high CA taxes we deserve better service.

Car was stolen in Tijuana DMV didn't have a solution for a year. I want to replace my old review…read morebecause it was a bit of a rage rant. This is shameful what you put me and my family through. Great now I got to renew my drivers license and call you guys again because it didn't come in the mail. And probably won't but I'll give it 2 months. I notice that your phone line has anger calming music everyone yell at them!

This travesty of an organization should be shut down for being corrupt, incompetent, or both. Of…read morecourse that will never happen because it exists to generate revenue at the state at ridiculous margins rather than actually providing a service to residents. I have been waiting 6 months to receive my registration that was updated online, only to learn it was mailed to an old address no longer in use. It is easy to verify that my address was correct and up to date at the time of the renewal, because I received the title to my car in the mail at the current address, with the correct address printed on it 2 months before I sent in the registration renewal. Both agents I spoke with essentially agreed the registration went to the wrong address, but neither could offer me a waiver of fees for the "replacement" registration that I never received in the first place. Obviously this is only the latest in a string of incidents just like this one - just read the other reviews here and it's apparent what a regular occurrence this is.

Very fast and efficient. Employees were very polite. I only waited five minutes after making an…read moreappointment.

Used these guys a couple times , it'll cost you a couple bucks more than going to the DMV - but you…read moredon't need to spend all day there - 10/15 and you're done !!