Online appts, arrive early and things are moving really fast. Much better than before.read more

Some Demons of Múrdēr Valley this is…read more Back in June 30th of 2022, doing some of the processes and tests was not too bad, but the workers were the real ones (like they're real cause they aren't)! Some of the ladies were condescending! Basically telling me the same thing that other people told me to spite me, saying and repeating from one person "yeah, don't leave your documents, please" in those exact words like she is my second mother or something! MOTHER OF GOD! It's like you weren't taught as a kid not to talk back to others! One of them was even focused on her phone with cat pictures on display, disrespecting my presence, being on edge when telling me to "step over here" or "stay over there" INFINITE TIMES, ignoring my gratitude and walking away, eyes on her phone, even when I said thank you for her service. Throwing a pen and paper on the counter, good manners there, right? Then snapped to me, "Sign that, okay?!" More like Sign That Up YOURS, ALRIGHT!? So you can feel more pleasure at cat photos that aren't safe at your job! What in the flack is wrong with you, being ungrateful and throwing things like you're an ex-karen who is still in kindergarten! No wonder it has a 2.6 here on Yelp reviews, because I'm reviewing this after my parents told me "you're gonna meet people like that". What kind of help is that? Like you think I already haven't, MD, you just don't get me, do you! It's my fault for having uneasy and uncomfortable feelings about these disrespectful and condescending workers, is that it? My fault if they hurt my feelings, scared me, and did things like talk back and throw things on the counter when I was trying to apologize and do my own thing? Again, that's why I'm leaving a review, because of my own family, and those "POWERFUL" and "GRAND" workers who need to be humbled for talking back to and demanding me too much!

Very clean and really nice staff. My visit went smooth and…read moreI will go back. I recommend this DMV!!

I come here regularly--once a year. And honestly, out of all the years, this is the branch I like…read morethe most. The location is convenient, and the interior is spacious, nice, and clean. The staff are pleasant, and the service is high-quality.

Amazing service. I bought a car from a small dealership recently and they have recommended their…read moreservice for registration. I was in and out in 10 minutes. Never going to DMV again this was awesome experience.

Forgot to renew my registration and DMV was already closed. This place is great! Artem was very…read morehelpful and finished my registration with the renewal tags. He was very professional and flexible. I highly recommend him. Never going to DMV again!

I needed a Vin Verification for my 2024 Corvette. I had it done at first at DMV and 2.5 hours later…read moreit was done and registered , They kept the original copy, but my selling dealer wanted the original. I had to get another Vin Verification for the dealer. I didn't have the time to waste at DMV. I found QRS and went to them for a Vin Verification. Less than 10 minutes they completed it and I was out of there. I highly recommend QRS for your DMV needs if your time is valuable. Great service.

So, maybe I caught them on two consecutive bad days but I am not impressed with their customer…read moreservice. The woman who helped me was rude and unhelpful. I had made a mistake filling out a form and she actually yelled at me. I hate to say it but it made me wish for the service at the DMV...

First visit highly recommend. Great communication and wait time average but went quickly…read more Comfortable sitting area with nice AC. The staff was so friendly now that's also important.

Waited on by a guy who could barely speak English, muttering all sorts of BS why he was charging…read moretwice the "coupon" price. Complete idiot.

I absolutely love this DMV. Fast, quick, and efficient. Employees there are amazing to work with…read more I especially love jacks customer service. Super easy going! I live in north highlands, I will always make that drive to go to this DMV.

You end up talking to an AI person. All I wanted to do was reconfirm my appointment for today. He…read moresaid he would reschedule my appointment and when would I like it. I don't want a new appointment. I want my appointment today and I was being diligent to reconfirm. So it's difficult to talk to the automated AI person. I will show up today and hope my appointment still there 12 o'clock in the Rocklin, California DMV.

It is a cliche but sadly often true that the DMV is a nightmare. However, I had an excellent…read moreexperience here recently. I needed a letter for my insurance company due to an umbrella policy issue. I dropped everything and walked in on a Friday afternoon not expecting much. However, I was helped with the new check in process (open your camera and read the QR code) to set up your appointment and place in the queue. I was able to check in my place in the line. It started at 36 and in a couple of hours I was called to the window. I received great help from the DMV staffer and actually needed a printout of my driver record. For only $5 the insurance had what they needed and I had peace of mind. It's very busy here but amazing how many people and their issues are processed every day.

Employees are helpful, communicate clearly, and are patient during application processes. Wait time…read moreis not bad compared to other DMVs.

Waited 18 months to receive personalized license plates. Even though we spoke with DMV employees…read moremultiple times during the wait, the problem just festered. First mistake: DMV mailed the plates to a non-existent address. Second mistake: 6 months later DMV admitted the plates were returned. 3rd mistake: 6 months later employee said she had the plates and would mail them that day. 4th mistake: Never mailed. Finally talked with a manager who said he would investigate. He admitted that there is a chronic problem of lost license plates due to clerical errors. Two weeks later: The plates arrive. The package was postmarked 3 days previously. So the plates sat in some twilight zone box on some one's desk for 17 months. I'm a pro public service endorser, and was a CA state employee for 17 years. But this agency needs an entire overhaul. Replacement of upper management and all poorly performing employees is warranted. The given the exorbitant DMV fees and our high CA taxes we deserve better service.

Car was stolen in Tijuana DMV didn't have a solution for a year. I want to replace my old review…read morebecause it was a bit of a rage rant. This is shameful what you put me and my family through. Great now I got to renew my drivers license and call you guys again because it didn't come in the mail. And probably won't but I'll give it 2 months. I notice that your phone line has anger calming music everyone yell at them!

This travesty of an organization should be shut down for being corrupt, incompetent, or both. Of…read morecourse that will never happen because it exists to generate revenue at the state at ridiculous margins rather than actually providing a service to residents. I have been waiting 6 months to receive my registration that was updated online, only to learn it was mailed to an old address no longer in use. It is easy to verify that my address was correct and up to date at the time of the renewal, because I received the title to my car in the mail at the current address, with the correct address printed on it 2 months before I sent in the registration renewal. Both agents I spoke with essentially agreed the registration went to the wrong address, but neither could offer me a waiver of fees for the "replacement" registration that I never received in the first place. Obviously this is only the latest in a string of incidents just like this one - just read the other reviews here and it's apparent what a regular occurrence this is.

Very fast and efficient. Employees were very polite. I only waited five minutes after making an…read moreappointment.

Used these guys a couple times , it'll cost you a couple bucks more than going to the DMV - but you…read moredon't need to spend all day there - 10/15 and you're done !!