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    Express Smog Pros

    4.6 (143 reviews)
    Closed 8:30 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    AVOID AT ALL COSTS
    B W.

    HORRIBLE EXPERIENCE!!! Van has never failed a smog in 10 years and do regular maintenance and oil changes so I dont have mechanical issues ever Went in and "failed" they said so needed to come back another day, thats all they said didnt say why Of course I didnt like that but ok, went home and tooka few days came back "failed" again bit they ask if I replaced the battery, yes I had just added a new battery Well they tell me that erases my history and so I failed for no history in vehicle computer NOT smog fail and they didnt mention that after first visit so this 2nd visit was a waste of time and gas both And now need to go drive 100miles to create history first, wait what? So $4 a gallon gas I need to go burn $45 of gas for no reason How do I know when it is ready to test again, they suggest I buy a $80 tester to plug in and check All through this is all a serious issue for me because I am in the middle of chemo so everything is a struggle and just getting out of house is a struggle to do Had tests and chemo and felt horrible so took a few weeks before I got it done and came back Well come in and now they wanna charge me again because now I am over 30 days by a couple days All of this because their communication is HORRIBLE and attitudes were dont care On Chemo for Cancer and only Disability to survive and $80 for a tester and $45 worth of gas is a much bigger deal to me than other I am sure but this whole experience was horrible as they took no responsibility for wasted 2nd trip and simply had we dont care attitudes HIGHLY suggest finding a different smog shop their all over! Going somewhere else for sure never going back UPDATE: They reply below to email them to discuss this which I did and have heard NOTHING BACK FROM THEM! Their reply was to try to appear a desire to want to fix this but it was fake public relations attempt 3 WEEKS LATER after email attempt to discuss and zero communications

    Fantastic service. Quick and painless. Highly recommended! I went and got a Star Certified Smog for $60 and got out in 15minutes.

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    24 days ago

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    Ashraf A.

    Thank you Vanessa for your feed back and business

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    25 days ago

    Very nice and clean smog shop and also very helpful knowledgeable employee. i done my smog and dmv registration service. very convenien.

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    Ashraf A.

    Really Appreciate Azucena for your experience and business.

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    10 months ago

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    6 months ago

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    26 days ago

    Wouldn't accept smog for intake when I had it on my phone and inside the vehicle. Guy was very rude and unprofessional.

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    7 months ago

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    3 months ago

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    2 months ago

    Good service straight forward and upfront, be sure to arrive early if you can. Its been valuable second time coming back.

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    11 months ago

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    7 months ago

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    Ashraf A.

    Really appreciate your support and the positive feedback.

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    6 months ago

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    Ashraf A.

    Helpful 1
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    9 months ago

    Great customer service. In and out very quickly. I come here all the time sbd recommend to everyone I know.

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    10 months ago

    Express is right, they made the smog process quick and easy!! Thank you! I highly recommend them!

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    6 months ago

    Quick, friendly service. loved that I was able to complete DMV Rey with them and get my sticker.

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    1 year ago

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    Ashraf A.

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    7 months ago

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    Ashraf A.

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    3 years ago

    Helpful 5
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    2 years ago

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    Ashraf A.

    Helpful 1
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    1 year ago

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    4 years ago

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    10 months ago

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    11 months ago

    They give a coupon but with hissen fees they are one of the most expensive places out there. A rip off

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    1 year ago

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    Ashraf A.

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    1 year ago

    5 stars quick ,next to pastries, got dmv done and helped me put the tags on!! So close to my house and kind

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    Ashraf A.

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    2 years ago

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    1 year ago

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    Ashraf A.

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    2 years ago

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    3 years ago

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    2 years ago

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    Ashraf A.

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    1 year ago

    He was the best he got us in and on our way in no time. I will go to him every time I need a smog.

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    2 years ago

    Came for a smog check and it was the smoothest experience ever. This is the place to go! Great and quick service!

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    2 years ago

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    Ashraf A.

    Thank you Ajmal

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    2 years ago

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    2 years ago

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    6 years ago

    Helpful 3
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    3 years ago

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    Ashraf A.

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    3 years ago

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    5 years ago

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    Ashraf A.

    Thank you for the review. Appreciate.

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    2 years ago

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    Ashraf A.

    Thank you Don

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    3 years ago

    Fast and very friendly service with an affordable price. I will be returning. Thank you!

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    Page 1 of 4

    Ask the Community - Express Smog Pros

    Review Highlights - Express Smog Pros

    Ali at Express Smog Pros is very nice, and tries to get everyone taken care of ASAP.

    Mentioned in 14 reviews

    Read more highlights

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    DMV

    DMV

    2.3
    (13 reviews)

    The DMV historically and iconically is known for its rude and surly employees. This particular…read morelocation does its fair share to keep that spirit alive. I had an appointment. I arrived 4 minutes before my appointment. It was an 8:10 am appointment and the dmv just opened at 8am. Window 13 clerk just says "ID Code". My "Drivers license number or my appt code?" Exasperated he says "no, your last name and the time for your appt." Weird, I wouldn't think of this as a code. I provide the info. He asks " did you fill out the information online?" I said I did but I'd done it 3 years ago and again 2 months ago when I set my appointment, he just heavy sighs and says "go take the test. It's at the wood door." I look behind him from where I was and I can see 5 wood doors. I asked which one? He raises his voice and says "THE WOOD DOOR." I can see that this dude will be as useful as a butthole on my elbow, so I just decide to walk around and fine it. I complete the form in about 6 minutes and I see my 4 digit code next to window 14. I go to window 14 and see they are helping a person. So I stand in the appt line again and window 13 sees me and does this exaggerated eye blink and says "you again?" I gesture to window 14 and say the board says I'm supposed to go to window 14 but someone is there. Then the clerk at 14 says "I'll get to you in a minute." with an edge in his voice. Jfc, this place just opened and all of the employees seem so salty and surly. So I wait behind the woman being helped at 14. I proceed to hear Window 13 be a total dickhead to the next 3 people. He even said to one person "it's my job to direct people and I'm good at my job." In my estimation, this was an inaccurate statement. I will say, that while my window 14 person started off surly, he was quite nice by the end of our transaction, but here's the thing: Most of us don't work at the dmv and most of us are not going to the dmv more often than once a decade. We the general public don't have an intimate knowledge of the building layout or the systems in place. Maybe if these DMV folks showed a little bit more grace and understanding, they would get less flack, less flack would mean less stress, less stress would mean less dmv workers that hate their job and show it at the beginning of the shift. Customers service is hard and some customers a just total buttholes, but you can't treat every customer as an automatic butthole.

    Efficiency? What efficiency?…read more I booked an appointment online and showed up on time. My number wasn't called until 50 minutes after my scheduled time. An appointment that should have taken 15 minutes tops, took well over an hour! The person who helped me was very friendly and did his best to speed through the paperwork, but the wait time is just ridiculous. Making an appointment ahead of time is no different that just showing up without one. Even showing up 10 minutes early, I was just given a number that was behind 14 other people. I know these 14 other people "showed up" before me, but I feel like people who make their appointments ahead of time should be given a different group number or be put into a different queue to be seen faster...otherwise what is the point? I know DMV employees are just trying to do their jobs, but with the way they run the place, it's not really surprising why so many people get mad or irritated with them. They really need to figured out a better system!

    Department Of Motor Vehicles

    Department Of Motor Vehicles

    1.6
    (43 reviews)

    Waited 18 months to receive personalized license plates. Even though we spoke with DMV employees…read moremultiple times during the wait, the problem just festered. First mistake: DMV mailed the plates to a non-existent address. Second mistake: 6 months later DMV admitted the plates were returned. 3rd mistake: 6 months later employee said she had the plates and would mail them that day. 4th mistake: Never mailed. Finally talked with a manager who said he would investigate. He admitted that there is a chronic problem of lost license plates due to clerical errors. Two weeks later: The plates arrive. The package was postmarked 3 days previously. So the plates sat in some twilight zone box on some one's desk for 17 months. I'm a pro public service endorser, and was a CA state employee for 17 years. But this agency needs an entire overhaul. Replacement of upper management and all poorly performing employees is warranted. The given the exorbitant DMV fees and our high CA taxes we deserve better service.

    Car was stolen in Tijuana DMV didn't have a solution for a year. I want to replace my old review…read morebecause it was a bit of a rage rant. This is shameful what you put me and my family through. Great now I got to renew my drivers license and call you guys again because it didn't come in the mail. And probably won't but I'll give it 2 months. I notice that your phone line has anger calming music everyone yell at them!

    DMV- Sacramento South

    DMV- Sacramento South

    2.7
    (260 reviews)

    I arrived without an appointment. Stood in line, was helped and given a number. Meanwhile I updated…read moremy info at the kiosks by window 1. Once completed I just had to wait my turn. I was helped, renewed my license, paid then was referred to another line to obtain an updated photo. Easy to do, hour and a half weight from start to finish, friendly courteous customer service representatives. Adequate waiting area with ample seats, clear audio / video next in line status and updates. Great experience. Only complaint, it was freezing in the building. Again great experience and customer service.

    Do you love waiting? The DMV is perfect for that! This office of 'Draining My Vitality' (DMV for…read moreshort) is great for that. If you make an appointment, try to do it for the early morning. If you have an appointment in the afternoon you still end up waiting over an hour. I initially went in without an appointment and had to wait over 3 hours to be helped. I was getting my license renewed/getting a real id. A month passed and I was wondering where my new license is. I called their office (was put on hold for an hour, sigh... more waiting) and they said test pending. The lady on the phone told me to go back to the DMV office to get it overridden. This time I did the 'wait in line' option online so I didn't have to wait at their office for hours. I waited at home for 1 and a half hours and drove in before my number was to be called. When they helped me they said my renewal didn't even start processing yet. They cut waiting times by a lot, I remember a decade ago I wasted about 6 hours at the DMV to get my license renewed, but this is unacceptable. I go in to wait 3 hours to get a my renewal, wait another month only to find out they never started processing my renewal. At least I got a temporary license because mine expires soon!

    Stress-Free Auto Care

    Stress-Free Auto Care

    4.4
    (329 reviews)

    Review is for service on 1/13/25. I was having issues with a strong exhaust smell in the cab of my…read more2013 Chevy Equinox, and was in search for a trustworthy mechanic to take a look and hopefully repair any problems before an upcoming SoCal roadtrip that I was taking with my family. I used Yelp to put a blanket request for the Sacramento area, and Stress Free Auto reached out right away! I was able to take my car in first thing the next morning and was greeted in such a friendly and warm way. Knowing they had a few jobs ahead of me, they called a niiiice Lyft and made sure I got home free of charge! From there the communication was excellent. There were continual texts that provided information about their progress not only with searching for the main problem, but also a general overall inspection of my vehicle. Once complete they sent me an estimate, I called to coordinate which things I wanted repaired/addressed, and they sent over a finalized quote that I signed immediately. It was quick, informative, and quite literally stress free The main problem was a cracked exhaust manifold. Seems like an extensive repair, right? Well, they let me know later that afternoon that they were done! Amazing same day service! Absolutely incredible. It's been a month since the repair and I haven't had any issues. So, in my book, that's a job well done! The only small gripe I have is the cost. Again, it was same day service, so it's understandable that I might have paid more than I would have at another local shop, but they did offer a discount on the initial inspection cost. Some other shops roll the inspection cost into the cost of repairs, but unfortunately Stress Free doesn't do that. Plus, a couple of suggested repairs were somewhat of a laughable cost. If memory serves, they quoted me around $60 to replace wipers. I'm not sure if it was a quote for all 3, or just one, but I spent $15 on a wiper on the way home and installed it myself. Whatever, they are trying to make money! Despite my small price gripe, I will be using Stress Free in the future for any vehicle concerns I have!

    Received quality service for radiator/thermostat replacement for my 2014 infinity qx70 recently and…read morewas very happy with the work done! Prices were much more reasonable in comparison to dealership. I was informed of the costs prior to any work being done. This is my second time trusting stress free auto with my car. They did a wonderful job on my break repair service last year. I was kept updated and informed of their work progress. I would encourage them to continue with the updated communication to customers as it does help ease your mind. I would recommend this business.

    Express Smog Pros - smog_check_stations - Updated July 2026

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