These guys are great! Needed a renewed passport quick and Greg was super nice and easy to work…read morewith! Was in and out in about 10-15 minutes and had my passport a few days later. Highly recommended!

AMAZING!!! this is our second experience with this company and both times were extremely smooth. We…read moregot everything with Time despair. Excellent service would highly recommend.

This is our second time using Alida's passport service. Once again, she came through in providing…read moreoutstanding and quick service for obtaining our passport. She is very knowledgeable about the process and knows exactly what paper work is needed. In fact, the post office was telling us that we needed additional documents to renew our passport when in fact we did not. Alida is definitely up to date with the current federal governments rules and policies for the process. We will definitely refer anyone to Alida that is looking for a quick and smooth passport renewal transaction.

Alida was beyond helpful and so responsive! She is a true life saver and I could not recommend her…read moreservices more! Alida is the best!

So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

Worst mail place, the owner is a scum. The Guys before these new guys were way better i dont know…read morewhy they got replaced. Service is horrible. They over charge for everything, including Paper like who does that? This place needs to be shutdown

I got my passport in 2 days. I sent over docs and forms in the evening via email and next morning…read moreAPVS gave me an appointment and i picked up my passport the next day. They gave me very clear directions and it was easy and stress free. Worth every penny!

What can I say about American Passport Visa Services... The best!…read moreI was in a bind, my passport was expired, and I needed to fast-track it to have it renewed. I started looking for ways to do this online, and even called a couple of places, and I didn't feel any confidence with the companies I found. I was talking about my plight with my work associate, and he reminded me he had his passport fast-tracked and gave me the name and number of Alida from American Passport Visa Services, whom he used. I called Alida and we were on our way. She was very direct about what we needed to do (and avoiding wasting each other's time). We met up and we took care of business. I felt fully confident in Alida and her work. We talked about timing and to make sure there were no false expectations. I did pay for the expedited services, because of my time frame, and it was worth it! My Passport arrived a couple of weeks later. My anxiety was relieved. I highly recommend Alida and American Passport Visa Services!

I'm so glad I found these guys. They made the process much less stressful and what I appreciated…read moreso much is their friendliness and ease in communicating. It is really important when you're waiting for approval, delivery times, all of it. Responses to my questions and updates were prompt and reassuring. I was very happy working with Trevor and Eric! Thank you again!!

Really great service from these guys. I had to travel within 10 days and needed my passport renewed…read moreso after some research I chose Passport Now, and I wasn't to be disappointed. Very personal service as they basically take it very seriously and takeover the process for you from the form filing to handling of the documents to the state department. I got my passport within a week. Ok you still need to do somethings yourself like going to the USPS to get the process certified but everything else is done by Passport Now.

Excellent responsiveness. Good detail, helpful advice and customized service for a complicated…read moreitinerary. Highly recommended. They were even careful to follow up and respond while I was traveling. They suggested alternatives and a way to adjust plans mid way through our travels.

I contacted L&B in a pinch, Sebastian came through immediately, helped us even though most of our…read moretrip was already booked, and did it for a VERY modest price. We were so impressed with the way they helped us through everything, even while traveling, that although we are seasoned travelers who generally have booked on our own, we're realizing the benefits of a travel agent and would not hesitate to use L&B again. In fact, we plan to!

I called this company for help with processing my visa. The person I spoke with was surprisingly…read moreuninformed about the basics of the process. My request is pretty basic and not even a rush, I just wanted someone to help since I'm a working professional and don't have a ton of time.

Thank you for getting me my passport so fast!! Great service and special thank you Mark for being…read moreextremely informative, helpful and getting the job done. I will definitely be recommending you guys.

DO NOT COME HERE IF YOU DON'T HAVE AN APPOINTMENT. Hell, don't even come here if you do have an…read moreappointment. The staff at this "'mega office" is severely understaffed. They only had 3 employees working and there was a massive line of people waiting outside with false hope. Even the line for appointments was long! You have to WAIT OUTSIDE in the valley. That's just crazy to me. We waited here for three hours on a Tuesday at 2pm only to be turned away and told they wouldn't be able to accommodate us. Sure sure, the stressed out, underpaid federal employee warned us that he can't guarantee that everyone in line would be seen, but they really should have cut the line so that people didn't waste 3 hours in line for absolutely nothing. He was clearly overwhelmed and annoyed, maybe by other people who might've yelled at him in the past? No clue. No one was yelling at him when we were there - he was kinda rude and dismissive to the 50 of us who were waiting in line at his mercy. What a GD waste of time. We ended up going to the Glendale location for an appointment the next day and the experience was night and day. The review for that location is in my profile, but seriously go there instead!! Also, we came here in the fall for an appointment before and the woman taking our daughter's passport photo was very impatient and did not really care to give us retakes for our daughter's first passport photo. Sure, this isn't a premium service we're paying for, but have some compassion for our shy 3 year old. There's plenty of parking in the lot next to the building. They accept debit cards, cash, and checks for payment.

I pay a small fortune in taxes, and the passport office can't manage basic human…read moreinfrastructure--like a bathroom. I had to forfeit my place in line and sprint to Taco Bell. What, exactly, are we paying for here?

Amazing fast service!!…read more Living in WeHo area, dealing with passport services through the post office can be difficult and time-consuming. I went in early Tuesday morning to renew passport, and by Friday morning my brand new passport was already delivered to my door. The entire process was smooth, efficient, and completely stress-free. If you're in Los Angeles and struggling with the usual passport office process, I highly recommend using a professional passport service. It saved me so much time and hassle. Highly recommend!

Amazing service ! Needed to renew 2 passports for my daughters. Mark guided us throughout the…read moreprocess. Received passports in 7 days. Mark not only helps you process everything at the beginning, he also calls you throughout the process to let you know when it will be arriving/status. He called me the day before our passports were going to arrive and sure enough the next day they were at our doorstep.

I just had a really great call from Miguel S. who was calling to offer me some incentives to renew…read moremy membership. I had been thinking that I would renew, but the past couple weeks have been busy and I had to ask Miguel to call me back a couple times when I couldn't speak with him at that moment. Today was the day, and Miguel called back at the time I had requested. The incentives are great, but I'm waiting to hear on a new client. He offered to take my planned 1 year renewal for now, and call me back after the date I expect to sign the new deal if the incentives for the multi-year (a really good deal!) were still available. During our call I asked him a lot of questions about how to get the most out of my membership. Miguel was super helpful and knowledgeable about website and walked me through all of the answers. He was graciously accommodating if I asked another question that came to mind during that process as well. Like anything, Travel Transparency is a tool for specific travel discounts and solutions and when they align with your personal travel plans, it's really super! I like to take road trips so booking a night here and a couple nights there fit me well, and I can get great hotel prices using Travel Transparency. It's also great for friends, because I bought the membership that allows up to six specific family members, or friends, to book through the site as well, with their own profile.

It's a scam! All their positive reviews are their own…read moreemployees and people they Paid to leave a positive feedback to combat all negative reviews They're getting . There's a lady there who supposed to be the manager and when I showed up with my wife, she kept saying that this isn't your wife. She's too old for you. Allies entire job is to try to fight all these negative feedbacks they have . After they scammed me, I'm still getting constant calls from the their call center that barely speaks English with an incredible heavy accent, repeating the same words reading off of a script trying to ask me to come back. I've asked several times not to be contacted and they start getting an attitude And using profanity in their broken English. "Hello siiirrr, by the way sir, by the way, in regards to a gift for you sir, by the way are you married sir? In regards to this call sir, btw, sir, .... Paid $1350 for tickets and hotel that the airline and hotel don't honor! Non of their offers or gifts are valid! Don't waste your time! I don't know how they're still not shut down !