Because I let my passport expiration lapse too long to renew by mail - seriously kids don't do this…read more- I had to do it again in person. The wait time wasn't that bad - in and out in a little less than 3 hours on a Friday, was there from around 10:30-1:20-ish. Pro tip: get there early, at least before noon, and block off some time. Bring things to entertain yourself with and something to sit on.

DO NOT COME HERE IF YOU DON'T HAVE AN APPOINTMENT. Hell, don't even come here if you do have an…read moreappointment. The staff at this "'mega office" is severely understaffed. They only had 3 employees working and there was a massive line of people waiting outside with false hope. Even the line for appointments was long! You have to WAIT OUTSIDE in the valley. That's just crazy to me. We waited here for three hours on a Tuesday at 2pm only to be turned away and told they wouldn't be able to accommodate us. Sure sure, the stressed out, underpaid federal employee warned us that he can't guarantee that everyone in line would be seen, but they really should have cut the line so that people didn't waste 3 hours in line for absolutely nothing. He was clearly overwhelmed and annoyed, maybe by other people who might've yelled at him in the past? No clue. No one was yelling at him when we were there - he was kinda rude and dismissive to the 50 of us who were waiting in line at his mercy. What a GD waste of time. We ended up going to the Glendale location for an appointment the next day and the experience was night and day. The review for that location is in my profile, but seriously go there instead!! Also, we came here in the fall for an appointment before and the woman taking our daughter's passport photo was very impatient and did not really care to give us retakes for our daughter's first passport photo. Sure, this isn't a premium service we're paying for, but have some compassion for our shy 3 year old. There's plenty of parking in the lot next to the building. They accept debit cards, cash, and checks for payment.

Alida was beyond helpful and so responsive! She is a true life saver and I could not recommend her…read moreservices more! Alida is the best!

Alida is a lifesaver. We called at the very last moment with a need to get an expedited passport…read morerenewal and she made it happen. She knew who to call and what to do to get us an appointment when we could not and we got our renewed passports in time. She is very knowledgeable about fixing problems on a timely basis. I highly recommend her.

I would like to express my sincere appreciation to this company for their help with a notarized…read moretranslation. I had a rather unique case, but their team was able to assist me and successfully resolve my issue. Thank you very much for your outstanding support!

Went to the office was very seamless. Got my passport before it was promised. Highly recommend this…read moreplace.

Five Stars for Luis and Simone! The best think about AAA…read moremembership is not the towing services - it is the DMV items they can help with. Walked in on a Monday morning and was helped within 5 minutes. Try that at the DMV!!! Luis was so helpful and thought ahead 2 steps to make my life easier. Simone went over and beyond while helping me. Kudos to AAA for hiring these two.

Great news! They still suck! I tried to get a TipPak, which is advertised on their amusingly…read morearchaic website. After waiting 45 minutes with no info from the sullen teen at check-in, I was told that if I request funds under $750, I have to pay for expedited shipping. I am done with AAA. Between my last visit and my recent $60 tow ($15 per extra 4 miles), it provides zero value. I would cancel now, but there is no way AAA knows how to do that.

These guys are great! Needed a renewed passport quick and Greg was super nice and easy to work…read morewith! Was in and out in about 10-15 minutes and had my passport a few days later. Highly recommended!

The process was remarkably easy and fast. I was in and out in 10 minutes and my passport arrived a…read moreweek later. These guys are great at what they do and are really nice people to deal with as well. Highly recommend.

Manias Passport and Visa truly saved me. I was in a last-minute situation with my passport and…read morehonestly didn't think it was going to work out -- but Armand went above and beyond to help me get everything situated in time. He was incredibly responsive, knowledgeable, calm under pressure, and genuinely cared about making sure I was taken care of. The whole team was professional and efficient, but Armand in particular was a huge help -- I couldn't have done this without him. If you're stressed, short on time, or just want experts you can actually trust, I can't recommend Manias Passport and Visa enough. Lifesavers. Thank you again

Awesome service, professional demeanor of the person who assisted me…read more Took great photo! Offered some passport processing tips.

This is the most reliable company in this field. They will help with any issues and will exceed…read moreyour expectations. Dealing with legal institutions in another country can be challenging and frustrating, especially when you do it from overseas , so having a team of knowledgeable and responsible specialists , who understand all the nuances of document preparation is essential. In these matters, I only trust Rush In team. They' ve been in business for a long time and earned a great reputation not only in the US but also in other countries. I highly recommend this company and im very grateful for the great service they provided.

I came to Rush in on the recommendation of several people. This is truly a great place if you need…read moreprofessionals. I received detailed answers to my questions and plan to continue working with Vadim and his colleagues.

I requested to renew my passport and some notary work here and got a super professional response on…read morethe service I requested. I highly recommend this agency, they were very fast, all the paperwork was flawless and hassle free for me. I got all updates and instructions on time, also they booked an interview for me with the Embassy. I got my new passport in a couple of months by mail as It was supposed to be. Thank you Slava for exceptional service you provided for me. I found a great value in your services.

I do enjoyed working with Slava. She's a real professional, super competent and qualified. Plus…read morejust a nice person always ready to help. Prices are quite reasonable in comparison with others. She already did a great job for me and I will continue apply to her in the future. Do recommend!

So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

Worst mail place, the owner is a scum. The Guys before these new guys were way better i dont know…read morewhy they got replaced. Service is horrible. They over charge for everything, including Paper like who does that? This place needs to be shutdown

Best services in Reseda.Nice staff and they have worked very carefully,We will be back for need it…read morenext time.