Excellent craftsmanship Great customer service and…read morereasonable prices. Drop off and pickup from Ypsi location

I called about 30 minutes before he was closing about a couch cushion that I needed fixed. He gave…read moreme a more than reasonable quote with two options based on what he needed to do and was able to fix it in about 10 minutes and squeeze me in same day. He was also very nice and highly professional. He mostly focuses on small jobs, which is perfect for me considering other places I asked were backed up multiple weeks with larger jobs taking priority and giving me a much higher quote considering it was such a small job. We're definitely recommending go back if needed!

The service is excellent!! Been using this location to ship and receive for 8 years. Can't…read morerecommend them more highly. LaVonne, Donovan, Michele, Laura, they all rock. Friendly, competent, helpful for us Printer Luddites, and more. Thanks y'all, see you soon!

Super helpful, and efficient! I was impressed with how quickly an easily the team assisted me. I'm…read moreglad FedEx in Brighton is so easy to access, right there on Grand River!

rig msi 4090 -amd 7950x. Was having massive issues with frame rate, bios setting issues and blue…read morescreens. Scott took care of my pc in just a matter of a couple days and it runs better than it did new, being local to Brighton it's awesome to have some one knowledgeable to work on my computer thats right up the street from me. I would 100% recommend his services and will be returning for ALL of my future repair work and builds. Thank you Scott!!

I have done business with Scott for many years. I would take my computer to Scott before taking to…read moreany big box store. He is experienced, honest and charges fair prices. I have purchased laptops, pcs from Scott over the years and they have worked perfectly. I consider him a hidden gem in the Brighton, Whitmore Lake, Hamburg, Pinckney, Howell area.

This year we had some significant life changes that surely would've impacted our taxes. I'd have…read moredone then myself otherwise, but we figured a competent CPA would make our lives a little less stressful. We were wrong. We made a 1 o'clock Thursday appointment with Pat Hanniford. When we spoke on the phone to schedule this appointment he was friendly but offered very little information beyond when to come to his office. I also had to ask HIM what informational tax materials to bring to our filing appointment. Shouldn't this have been something he began with? I didn't feel that he was very thorough in this regard and gave me a very loose idea of what he'd need. I took a half day off work and arranged for a babysitter for our afternoon appointment thinking it might be an hour or so. Running a few minutes late we showed up 3 minutes after 1 o'clock. Pat was nowhere to be found. His secretary, Kathy didn't know where he was and didn't bother to call him until we had already been waiting 10 minutes. Then she told us that he was on his way in thinking our appointment (the one that he personally scheduled) was for 2 o'clock. When we asked how far out he was they told us "maybe 4 minutes". That was a gross underestimation. We waited an additional 25 minutes, our first impression of this group growing less enchanting with each passing minute. We had a 2 month old at home that we had scheduled around so this was very inconveniencing, somewhat stressful, not to mention highly unprofessional. When he arrived he was over 40 minutes late for our appointment. Then the actual meeting took less than 5 minutes. We laid out our forms and paperwork, he looked them over, and told us he'd be in touch. Never being told how long the appointment would last nor that he could only devote 5-10 minutes to us, we felt rushed the entire 10 minutes. I later found out that I could've just dropped off the paperwork after work. The whole meet and greet with this office was abrupt and impersonal. So impersonal in fact that they didn't even bother to close the doors to the conference room we were in, allowing whomever to listen in on our personal business. Thus far, not impressed, but we decided to ride it out. At our meeting Pat had told us he'd have our taxes done by the beginning of that coming week. We never heard a thing until WE called at the end of that next week. We were then told they'd be ready sometime the following week. We never heard anything the following week again and began calling every few days leaving messages with Kathy for Pat but never getting a call back. Eventually I just emailed Pat who wrote back apologizing and scheduled us to come in to review our filing. When we arrived he was out of the office again, and came in late, giving us about 10 minutes of his time to review what he prepared. He left us with 1 of 2 options to file and we told him we needed to think about it and call with our directive early the following week. Come the next week and after 3-4 unreturned phone calls to Pat with questions we needed answered, I eventually just went to his office. He of course was not there again but "he's on his way in and he'll be here in 5 minutes" was repeated a few times by Kathy while we waited. (Be aware that this is a habit with this guy, and that his office always always says "he'll be here soon" - Plan on waiting for him every step of the way) . He actually wasn't in the office ANY of the 4 times that I or my wife went there to speak to him and didn't return a single message we left with Kathy. As it's all said and done now, I'll steer clear of this group in the future. Customer service was nonexistent and common courtesy is a reach here. It would seem that either their clientele is the weathered Brighton establishment, not considering a younger generation of client worth extending courtesy to, OR, they're just fundamentally inconsiderate.

No one better than Ken Palka for your taxes. Consummate professional and true gentleman. Our firm…read morehas greatly benefited from his expertise for years and am very thankful to have his as our CPA.

Jacky has handled my taxes and my HOA taxes for years. Her rates are reasonable and her knowledge…read moreis exceptional.