Cutler Cleaners Direct is the best Dry Cleaner I've ever had…read more How many times have you gone to other cleaners and your white clothes come back yellow or cracked and missing buttons? You won't get that here! They really care about their customers and the environment using eco-friendly products. The staff is professional, courteous and more importantly knowledgeable about garments and fabrics. I must congratulate the owners in doing such a fine job.

From entering the location and seeing the friendly customer service and clean business, good…read moreprices, great quality. I was very happy with the service.

Gone a few times and did a great job. The service is top-class. The value of the time was goid.read more

I highly recommend them! They're a family-owned business that treats you with genuine care, and…read morethat means a lot. I always bring my clothes here--they're perfectly pressed every time, which is so important for my job since I see many clients each day.

The advertised price is different than the actual price as of this review. The difference isn't by…read moremuch but I was surprised that they still had signs in the store showing a lower price to dry clean that what was actually charged to me. I believe it's dishonest and there are many other dry cleaning places in the area so I will not be coming back to this one again. The dry cleaning was average. Actual Price for dry cleaning: $5.99 for pants $2.25 for shirts

Great service, I had a large job for them, which they took care of and delivered to my home as…read morepromised

I brought in this shirt for ironing. When picking up, it was all covered with yellow stains. They…read moresaid they were going to fix that. At the second try, they completely ruined it (see picture) and they did not assume any responsability. The guy in the picture said "I can't guess this would happen when ironing", so, on top of everything he gave me attitude. I gave them a perfectly fine shirt and came back with nothing.

Disgusting attitude from the front desk OWNER. I was greeted with nothing but disrespect from the…read moremoment I walked in. I was questioning their $64 comforter cleaning price tag and the worker told me to "use common sense" on a comforters weight. My education on comforters is not as vast as his clearly. Horrible service and employees are extremely rude. All the owner had to do was weigh my comforter. I didn't say I didn't believe him I simply asked for a breakdown on the cost. I wish I didn't pay anything to this establishment and left my comforter there. I've never been spoken to like that from a business owner working for a service I am paying for. I asked for someone else to work with during check out and he said there was no else to help me.

One time they burnt and ruined two blouses, I let it slide. Another time I missed an item and had…read moreto come back for it. It took them a long time to find it. Lastly, I had 2 jeans fixed, I picked up and paid for both. I trusted they were done because it was an inside stitching that I wanted around existing torns from the jeans knee area that I wanted to prevent from getting worse. After a few weeks realized one of the jeans was fixed and the other wasn't even touched even though I paid for both Jean repairs. Also, the only one that did get fixed was also coming apart so I decided to bring them both again for the help. Not only did they denied that they had even worked on them (in a way just flat out calling me a liar) They insisted in charging me everything all over again. When I obviously refused but even met half way by asking for at least a discount, they totally denied helping me completely. The manager was simply the rudest asking me to leave without wanting to listen to what I had to say. He basically said, nothing will be done, you can go. Not once was I rude, or raised my voice. At all times I was cordial, just asking for some type of consideration and trust. I would never lie. It's a jean repair for gods sake! I Even asked them to check on their records from the past so they will see that the job was done on their location.. They obviously denied because they have no system and no way of checking anything from before. This will be my first bad review I ever post in my life. I believe that if you have nothing nice to say, it's better to not say anything at all... But honestly I was humiliated and called a liar... by some irresponsible and dishonest people and I won't take it. Mostly to prevent other people to go thru what I just had to experience. I do not recommend this place at all!!!! Worst dry cleaners ever! What a shame they have to be part of Coconut Grove. Not even trying to give me the slightest solution. I guess one star is the minimum.. I would even score them with even less than that.

I started bringing clothes here due to the convenient location and the reviews that suggested…read moreoverall positive experiences. At first, I appreciated how the garments were finished. Over time, however, problems became hard to ignore. I repeatedly had to insist that stains be noted during intake--even obvious ones I pointed out--and, as another recent reviewer mentioned, basic stains were often not removed. The final straw came with my last order, which was missing three shirts when I picked it up. When I raised the issue, the manager (Cesar) shrugged and suggested I check an abandoned clothing rack myself. These were bespoke shirts from Geneva Shirts in Manhattan, costing $350 each. I simply can't afford to entrust expensive, custom clothing to a cleaner that handles items this casually. If you invest in expensive clothes be warned about this cleaner. I wonder how many positive reviews they will need to buy to bury this one.

My daughter had dropped off her after ceremony wedding dress the day after the wedding in a total…read moreemergency! Coffee was spilled on the intricate white beaded dress, a total panic situation. Picked the dress up today and it is absolutely perfect. Society Cleaner's came through to the rescue! Definitely recommend!

A bit expensive, but good service and on time. The dry…read morecleaning and Seamstress are of quality.

I came here to get a skirt tailored around 3:30pm. They don't close until 6:30, yet they had this…read moresign on the door. No problem, I waited outside for about 5 mins. Another man approached and started knocking on the door and looking inside. A lady came from behind the back and let him in the store and left me outside. She barely spoke 2 words to me. When I asked what was going on and if they were closed, she pointed to the sign on the door. I don't know if it's a language barrier or what, but I have never been treated with such utter disregard in my life and I am baffled that any company offering a service would treat any potential customer this way. Needless to say I will not be returning.

I can't recommend this dry cleaner enough. Ray, the owner, is incredibly kind, professional, and…read moregenuinely cares about his customers. The service is always reliable, everything comes back perfectly cleaned and well cared for, and the attention to detail is unmatched. It's rare to find a business where you feel this confident leaving your favorite pieces in their hands. Ray always goes above and beyond, and you can tell he takes real pride in what he does. Amazing service, great people, and absolutely deserving of five stars!

Highest prices in the area as far as I've seen. If you are looking around, I'd advise going…read moresomewhere else.