One day I had a mishap( Diarrhea) that over flow my brief. He had me get out of his vehicle, and…read moreupset I made him late for his next consumer. He cleansed the up the spot (half dollar size).He left me behind at my Dr. appointment. I asked him if he going to take me home. He said call the EMT. I drove myself home in my wheelchair.

This transportation company is the best the drive are polite and are never late allways answer…read morecalls and help with anything

I was caring for my 92 year old father from 700 miles away. He was in a rehabilitation center and…read morehad to go to a facility for dialysis. One day my father called me and asked where his ride was it was snowing that day and extremely cold outside and my father was literally out in the cold his rehab center forgot to send him someone to bring him back! I called looking for another means of transportation just so this never happened again. KC medical transportation was the first one I called and he wanted to know how he could provide the service I was looking for. I explained the situation and he offered me his "The White glove" service. He did it too. He was always there waiting for m father knowing he would be cold after dialysis warmup the vehicle so it was warm enough. I didn't have to worry about dad getting to and from any appointments I knew he was in good hands. They greeted him as if they were part of the family and made sure everything was okay. They were always available for any last minute appointments it wasn't any trouble for them. Kyle even put their phone number on dad's phone so he could call any time. You can't find people as dedicated as this company was. I highly recommend them to everyone needing transportation.

Anita provided friendly, proffessional,knowledgeable transportation from the rehab center to my Dr…read moreoffice. She is a treasure for sure!!!

Had to wait FOREVER for the transport for a medically unstable patient. Then when I call to check…read morewhere he is they just DONT ANSWER their phones . Definitely will NOT use them again!!

These CNAs were all wonderful!! Kind, punctual, organized, and most of all full of true LOVE!!!…read more I have been very pleased. I have seen a whole lot in watching my parents aging process. Some assisted living are much better than others--but I feel that at the end of life MANY elders need personal care. The assisted livings and the skilled/long term care units of Johnson county cannot usually meet the true personal needs like that if heaven sent!! Brian has a GREAT company!! Barbara Kessler Toman, M.A., C.C.C./SLP Retired speech/language pathologist. Houston, Texas. 77059.

Bob is great. Very friendly and helpful. Great service. Transportation was provided on Christmas…read moreEve for my mom and was much appreciated that she could spend Christmas with her family.

Great people with super service. You can't go wrong talking with Bob. He will help you regarding…read moreany situation.

I was with the agency seven years ago. They were very unreliable and unresponsive. The office staff…read morewould say they were going to have someone come out, and nobody would show up.

My experience with Best choice was one of the best Decisions I have made not only did I have the…read morePleasure of working there but I was able to find a place that was great for my grandmother who also loves it there if your looking for a place for your loves ones I would start with Best choice they will make sure your family get's the best care.

I am an older handicapped woman who uses a cane and wheelchair to get around. My old chair is over…read more6 years old and so my doctor ordered me a new one. I was told by the NuMotion company that I had to get another PT evaluation and to go to Blue Ridge Therapy for an evaluation. My first appointment arrived during a HUGE snow storm so I called to reschedule. It is very dangerous for me to try to walk far let alone on a slippery sidewalk. They were not happy when I called to reset the appointment but reset it with me for two weeks out. They said there wasn't anything sooner. When my second appointment came due, again we were hit with another huge snow storm and the snow was coming down in sheets and the roads and schools were closing. I called again to reset, explaining that I cannot drive in this or walk in this... and the woman was very nasty with me. I explained it was dangerous for me to get out in this even in my car, let alone try to navigate the snow and ice. I also explained that my husband had just got home from the hospital from surgery and also cannot walk around. Again she was hateful but reset me again for another two weeks out. The day my appointment came the weather was fine so I went. They had me filling out extended therapy paperwork and I explained I was only there for a wheelchair evaluation at the request of the wheelchair provider who said I needed it before my insurance would authorize it. They told me everyone has to fill out that paperwork. I did it even tho I knew it had absolutely NOTHING to do with why I was even there. They also said I had a copay due immediately of $55.00 and she needs to collect that up front, and I told the woman that I have had the same insurance for over 10 years and not once have I been charged for an evaluation, and she told me they charge for a specialist copay. I still didn't believe that especially when my copay for a specialist is a set $50.00 not $55... I told them I was going to check with my insurance company because I have had misunderstandings on coverage in the past so I needed to verify that. So I called my insurance company while I was sitting in their lobby. The receptionist kept interrupting my conversation with the insurance representative who was telling me that I did NOT need a physical evaluation in the first place and that my wheelchair had already been approved over a month ago. The ladies at the front desk kept talking over my conversation speaking loudly across the room in front of other patients in their lobby. The ladies not only violated my HIPPA rights by discussing the treatment they said I needed , and spoke including my personal information, etc.., but they were rude, hateful, argumentative, and extremely unprofessional during my phone conversation. So much so that the lady at Humana heard every word they said to me they were so loud. They argued that I needed it to get my approval and that my insurance company was wrong, and I would have to come back, and kept interrupting as the insurance rep kept trying to give me the APPROVAL authorization number. I was so upset by the end that my husband who escorted me there advised that I just leave after the lady from Humana said the same thing to me. We decided to leave and I calmly thanked the ladies for their time on the way out. When I got to my car another woman from their office had followed me out and wanted to know what was going on. I only told her how rude and unprofessional her people were and that perhaps they should provide more training for their front desk personnel. It was the craziest experience I have ever had in all my years. I agree with the other people leaving reviews for this place... It IS all about the money.

Caroline is a lifesaver in every sense of the word. I've experienced nothing but friendliness and…read morehelpfulness from everyone at BRPT, but Caroline exceeded all expectations. From changing her explanations to better fit my understanding, to remembering random little bits we talked about last week, I really left there feeling like she was a friend as well as a therapist. I was discharged today, ahead of schedule, largely because of her. I recommend she be given a raise, a company car, and a vacation.

Sandy not only socially isolated my mom, refusing to take her out of the house to do anything…read moredespite her capability in doing so and my agreement with Linda (the owner) from the outset, but also failed to check my mom's feet regularly even though she informed me she would given she had a nursing background. On top of it all, they bailed on me without notice two weeks in a row. Very unprofessional and poor service.

This is a wonderful local small family business run in Johnson county, Kansas. Not only have they…read morekept Val clients safe from covid in 2019 and 2020 but they continue to work hard and the staff is wonderful professional and true gems to work with. Every reference from each client have been marked exceptional . Linda is a wonderful owner as well as boss to her people who works closely with all her clients and staff.