I am an older handicapped woman who uses a cane and wheelchair to get around. My old chair is over…read more6 years old and so my doctor ordered me a new one. I was told by the NuMotion company that I had to get another PT evaluation and to go to Blue Ridge Therapy for an evaluation. My first appointment arrived during a HUGE snow storm so I called to reschedule. It is very dangerous for me to try to walk far let alone on a slippery sidewalk. They were not happy when I called to reset the appointment but reset it with me for two weeks out. They said there wasn't anything sooner. When my second appointment came due, again we were hit with another huge snow storm and the snow was coming down in sheets and the roads and schools were closing. I called again to reset, explaining that I cannot drive in this or walk in this... and the woman was very nasty with me. I explained it was dangerous for me to get out in this even in my car, let alone try to navigate the snow and ice. I also explained that my husband had just got home from the hospital from surgery and also cannot walk around. Again she was hateful but reset me again for another two weeks out. The day my appointment came the weather was fine so I went. They had me filling out extended therapy paperwork and I explained I was only there for a wheelchair evaluation at the request of the wheelchair provider who said I needed it before my insurance would authorize it. They told me everyone has to fill out that paperwork. I did it even tho I knew it had absolutely NOTHING to do with why I was even there. They also said I had a copay due immediately of $55.00 and she needs to collect that up front, and I told the woman that I have had the same insurance for over 10 years and not once have I been charged for an evaluation, and she told me they charge for a specialist copay. I still didn't believe that especially when my copay for a specialist is a set $50.00 not $55... I told them I was going to check with my insurance company because I have had misunderstandings on coverage in the past so I needed to verify that. So I called my insurance company while I was sitting in their lobby. The receptionist kept interrupting my conversation with the insurance representative who was telling me that I did NOT need a physical evaluation in the first place and that my wheelchair had already been approved over a month ago. The ladies at the front desk kept talking over my conversation speaking loudly across the room in front of other patients in their lobby. The ladies not only violated my HIPPA rights by discussing the treatment they said I needed , and spoke including my personal information, etc.., but they were rude, hateful, argumentative, and extremely unprofessional during my phone conversation. So much so that the lady at Humana heard every word they said to me they were so loud. They argued that I needed it to get my approval and that my insurance company was wrong, and I would have to come back, and kept interrupting as the insurance rep kept trying to give me the APPROVAL authorization number. I was so upset by the end that my husband who escorted me there advised that I just leave after the lady from Humana said the same thing to me. We decided to leave and I calmly thanked the ladies for their time on the way out. When I got to my car another woman from their office had followed me out and wanted to know what was going on. I only told her how rude and unprofessional her people were and that perhaps they should provide more training for their front desk personnel. It was the craziest experience I have ever had in all my years. I agree with the other people leaving reviews for this place... It IS all about the money.

Caroline is a lifesaver in every sense of the word. I've experienced nothing but friendliness and…read morehelpfulness from everyone at BRPT, but Caroline exceeded all expectations. From changing her explanations to better fit my understanding, to remembering random little bits we talked about last week, I really left there feeling like she was a friend as well as a therapist. I was discharged today, ahead of schedule, largely because of her. I recommend she be given a raise, a company car, and a vacation.

I have used Secure Transport 3 times. Home to ER $65; St Lukes to Kingswood Rehab, $65; Discharge…read morefrom Kingswood to home $125.00, plus $3.75 for using a card. To say I was shocked is putting it mildly. I spoke to everyone up the chain to the Manager. It seems it is 'industry standard'. Because they might have to wait for a discharge. So don't be surprised at the upcharge. The service and staff are excellent.

Last minute Friday afternoon pickup for doc appt, then unexpected same day late afternoon return…read moreneeded. Secure handled it with no problem. Prompt, professor driver Jeff was the best. Plus, mom enjoyed the ride. Will not hesitate to use again.

We needed dependable 24/7 care, and she exceeded our expectations. Always punctual, attentive , and…read morekind. Her presence brought comfort and stability to our home during a very difficult time. My husband grew fond of her. She and her staffs was so helpful. I will recommend them any day , anytime.

First time to Abundant Life Chiropractic and hands down it was a great experience and every staff…read moremember we met were very kind, caring and professional. We look forward to seeing you again and feeling healthier under your care. Thank You All for a great experience. Julia T & Eddie T

Awesome team that cares about their patients and takes great care of them. They strive to exceed…read moreyour expectations and treat you proactively instead of waiting for issues to occur. Great Docs and support team that enable you to feel your best. The best in this area by far!

I have never had an issue with this office. They have always been very accomodating and kind. The…read moreprevious review may have gotten an answering service. Whenever I get an answering service for any doctor's office, I always call back at a later time.

I called the office saying I wanted to set up an appointment as a new client, and the woman on the…read morephone curtly took my name and phone number and said I would get a call back later. O_o For one, i've never had that happen when trying to book any appointment anywhere. For two, it's now after business hours and I never received a call. I called another chiropractor's office and they had me in within the hour.

I have home care ladies drive me, cook for me, manage medical appointments and I have a lot of fun…read moretalking to the ladies who see me. I get to share stories as we drive around and see the sights. I spend my time with Karen and Jonae and it has made my life easier. Karen helped me find the right doctors to manage my complicated care.

Very informative they take time to explain treatment before hand. A super relaxed environment that…read morehas an excellent staff. I would highly recommend to anyone looking for great care.

Dr. Dave is the TRUTH!!! I've spent so much money at all these other practices to try and combat my…read morechronic pain from my heart transplant and sciatica. Nothing compares to what Dave was able to do for me in just one session! He is very thorough, not rushing the adjusting/healing process to get me out the door and onto the next client. He educated me and sent me home with a bunch of new knowledge and tips concerning my condition that no other chiropractor has. Thank you, Dave!

I want to give this office a good review, but I just can't. Dr. B. is great! Very kind, gentle, and…read moreinformative. I had seen her three times. Unfortunately, they scheduled me with Dr. Hofer for the last two visits. He is rough and seems uncomfortable providing patient education. I have been adjusted many times over the years by chiropractors, but Dr. Hofer seems to want to get "too close" in your personal space and seems to linger there...it feels very unprofessional and creepy. Maybe he was making small talk, but he kept asking me questions about my relationship with my boyfriend. The lady at the desk seems nice enough, but patient confidentiality needs to be emphasized. A lady who came in after I arrived seemed to be a regular, and it made me cringe to hear the patient who had just left the office private medical information and a rundown on their personal issues being shared by the office staff with this other patient. Not cool.