I have uses midas thus far for a tire rotation & to patch a tire. The staff is friendly, helpful,…read more& efficient. The prices are so reasonable. The wait time was short. I will be using them in the future for my alfa romeo maintenance. BTW, the alfa dealership charges $330 for an oil change, but Midas is less than $100. The quality of work is exceptional. I spoke with another customer while waiting , & she was equally please with the personnel - particularly John - who wrote up the ticket & liasoned with the customers & automotive staff.​

My son brought his Nissan frontier to get straight pipes done however they failed to hang it…read morecorrectly fly which could've caused a fire. My son had to go to another place to get it fixed. He paid Midas $450 to get it done. It's scary to think my son could've been seriously injured.

I came in needing a wheel bearing replaced, as well as front brakes and rotors. I was quoted a…read morereasonable price compared to the place I usually take my car for maintenance. I was told that it was not my wheel bearing, but my transmission that was making the noise. I went ahead and had the front brakes and rotors replaced. I then took my 2019 Camry to a transmission place, and of course, they said my transmission was perfectly fine, that it was my wheel bearing. So after have three different people/places (including my boyfriend, who has a master C license) tell me that I needed my wheel bearing replaced, not only time was wasted, but an extra $125 to have someone look at my perfectly good transmission, was also wasted. I will NEVER take my car to them ever again.

The customer service was great! I stopped by with no appointment and they were able to fit me in…read moreand repair my vehicle the same day and it was a reasonable price!

Derek and Chris were informative and gave me quick service. They were able to look my past…read moreservices which made it easy to get setup.

overfilled my oil, caused damage. JACOB the sexist manager with a mouth full of braces was a…read moredismissive jerk and spent 20 minutes with it and then tried to quote me on repairs made to that car less than a year ago. he ma'am'ed me to death, treated me like a simple idiot, interupted me fro the jump, told me I was wrong before looking at it, the. acted like I accused him of ruining my engine, rather than asking if they'd siphon some out and tell me why it's now misfiring and the check engine loght is on bc too much oil in a turbo froths and can cause damage. He continued to ma'am me, and when asked to stop, told me to get out. the regional manager also started with "I'm sure you have laundry to do since getting back from vacation". Please tell the little boys who work for you that my father was a master mechanic who worked on planes and cars my whole life, he's dead now or he'd have fixed this. I've checked my own oil for over 30 years and know about my car very well. I have maintenance records and take good care of it because they aren't made anymore and I love it very much. beyond that, I'm not some broke trash who can't afford to fix her car. I work for a multi billion dollar software company and could have built the computer Jacob was using to browse tires rather than focus on my car. they both treated me like an idiot woman and I. 2025, that won't fly. I'm taking g this car to Hyundai now, and if I find out Jacob's crew did indeed break it, I'll be back to tell him and hand his hateful self an estimate for repairs that they will be paying for. and if he catches an attitude again, it won't end with me leaving g peacefully this time.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.