I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

Had a good experience in the past so I called for an estimate on some work. A week later and they…read morestill haven't called back with an estimate. I assume they either don't want to do the work or don't know how to do it. Poor communication skills.

Ok, I think it's safe to say , I need new tires! I came to Murdock to see about getting some air…read morefor my tires. This is a free service they offer , so this is great!! The inside of the shop was clean. No one was at the front counter to assist me initially. Eventually, a gentleman came who was helping another customer and I told him what I needed. He was very quick to assist by telling me where to come to get my tires checked. He also was very thorough and friendly. I really appreciate the fast service I received and would return here.

I've visit this shop several times. They are always busy because the offer great service. I would…read moredefinitely recommend.

Bob was so great! He was available to come out the next day and once he got here he was able to…read morediagnose and fix the battery problem so quickly! Also checked for other potential issues. He also helped us with a slight wasp problem lol. He was upfront about his pricing so I felt everything was fair. Such a great human, I would definitely call him again if I need mobile car services!

Bob Viall is the only one that would respond to our roadside assistance company. He came out and…read morefixed us up and it was right before Thanksgiving. He has 50 years of experience and knowledge that is hard to come by these days. We will always be grateful and thankful for him.

Always prompt, professional and fair. I am really glad I found them and glad they landed in…read moreTrussville. Richard Alderson

From the owner: We specialize in ALL types of automotive repair- Brake- AC- transmissions- engines- oil changes-…read morebelt replacement. Any type of regular maintenance or break down.

I live in Birmingham but I bought a Groupon for this place for an oil change and a "full…read moreinspection" because it was a good deal and not a chain place (local but not necessarily local to me). I drove out there Friday and told the guy I had the oil change Groupon, he said he was fully booked up for the weekend and asked if I wanted to make an appointment for Monday. I show up for my 11am appointment today and say "hello" in the office and garage a couple of times and see no one. Finally a man emerges. He asked how he could help me and I told him I had an 11am appointment and he replied, "today?", and seemed confused that I would've made one for today. He goes in to the office and dips out of sight for a second then comes out and asks if it's for a Groupon. I say yes and he tells me that they're not supposed to make appointments for Groupon and they can't honor it and I'll have to figure out a refund on Groupon's end. I say okay and then ask if he can do an oil change without a Groupon today. He says no. Does not offer to schedule me an oil change for later today or another time. Seemed like the guy didn't want to do any business with me. The best part is this morning I almost bought an entirely DIFFERENT Groupon for brake pad work from this same garage!

If you're up for games and wanting to be Ripped off this is the place to take your car…read more Main Complaints: Unfulfilled Services: Paid $4,500 for repairs that were never completed. Hostility and Intimidation: Brian Brown's verbal abuse and threats are unacceptable in any professional setting. Bait-and-Switch Tactics: Blaming unrelated issues (tires) and demanding signed waivers under duress. Lack of Accountability: No refund, apology, or effort to correct their mistakes--only deflection and aggression. Avoid this shop at all costs. My experience mirrors other reviews praising their "honesty," but their true colors--dishonesty, incompetence, and bullying--emerge when challenged. If you value your time, money, and dignity, seek reputable alternatives. To future customers: Document all interactions, demand itemized invoices, and read all reviews (not just the positive ones). This business thrives on silencing dissent through intimidation--don't let them.

Something has happened as the quality of their service as it is no longer there. From not road…read moretesting their work and telling the customer it is fixed, to scheduling an appointment and leaving your car ALL DAY with NO work being performed on it. When brought up they get verbally combative and blame the customer. Very unprofessional attitudes.

If only I could give 0 stars. They told me firm price to begin with, then kept trying to add…read moredifferent charges on top of it. Scammed me out of $700. They lied about how much parts were just to get money because they would not give me my truck back when there was no documentation about receipt of parts when we decided they were being too sketchy. If I were you I'd stay far away from this place. DO NOT GO HERE!! Unless you want your money to be thrown away.

Alex came to my residence and installed the rear sway bar on my vehicle on a Sunday afternoon, he…read moreworked around my schedule. He was friendly, professional, polite and he knew what he was doing. Alex does an excellent job, and what he charges is very fair. I plan on using him every time I'm in need of a mechanic. I wouldn't hesitate to recommend him to my friends and family, and I plan on doing just that. Thanks Alex!

From the owner: I am a 24/7 roadside mobile mechanic anywhere in the state of Alabama. It does not matter where…read moreyour car is located. Call me at any time of day or night.