The owner was very good to work with. he had to deal with my warranty people that are a pain in…read morethe butt. they did everything in a very timely manner, very honest. the only bad thing is the lady up front, not the nicest person for sure.

EVERY-TIME i would call i would be placed on hold and would never come back to the phone. It's…read moreright up the street from my house but when Inwant to do business with them I can never get anyone

Really great service. Young man's name was Jay that helped me directly but several folks helped in…read morethe quick oil change and change of wiper blades. Really great communication in everything happening and things to expect soon (ie air filter change in the next few services but not necessary right now. ). Very pleased with this location and visit.

I was able to pull right in and get help immediately. The employees were all nice and helpful too…read more Out of all the businesses that I've been to that offer oil changes this lobby is the cleanest and largest I've ever been in. In the lobby there's clean bathrooms and you are able to get coffee and water too!

Service requested this morning is rotation and balance of car tires…read more I am a previous customer of this location in Trussville,Alabama . The management was very helpful in December,2023 when she showed me the wormed out condition of the car's brake pads and rotors. I paid $600.00 for the two front brake pads and two front rotors for the car in December,2023. It was worth every dollar because I have not experienced any issues with the brakes. Customer service is always patient and willing to answer questions about the car.

Jerich at Mavis Tire gets my highest recommendation - he saved the day during a road trip panic…read moremoment yesterday driving back to New Orleans when my wheel almost came off. Over the phone he talked me through how to get it into driveable-enough shape to get it over to the shop, and even offered to stay late if I needed some extra time getting over there. Once we got to the shop, he was super friendly, and fixed up the wheels so we could make it home. If you're in the Birmingham area, definitely head to Mavis for your car issues - top notch customer service. Jerich - you're the absolute best and I can't thank you enough! Open invitation to any road trip we go on in the future. -Christina

Great Management. Fast service at a fair price. I've got my tires here for years. They do brakes…read moreand alignment and everything else at a good price.

Did not put the brakes and rotors on my car that I purchased. Put old brakes and rotors on my car…read more When confronted called the Police on me and laughed at me as I was arrested.

My mom went in there for an oil change and in result her car is now leaking oil. We went back so…read morethey can fix it but SOLOMON who was at the front desk had an attitude and was overall disrespectful and very dismissive. Solomon finally told us that they will take another look at it and a guy named John was supposed to call back and as we walk outside out of frustration he decided to holler the word NIGG**. This is not the place to take your car especially if you are black. It's been 5 days and my mom's car is still sitting in the same spot. Awful place and horrible service. In the pictures it's oil leaking from my mom's car onto the sidewalk. Update: we got in contact with corporate, Solomon never took down my mom's email, but when the corporate office told my mom that the email Solomon put down for my mom is GOOBAMA@yahoo.com PLEASE DO NOT COME HERE!!!

I called Firestone to buy 2 tires because I had a blowout on the interstate. I got a price quote…read morefor the tires immediately and when I arrived Spencer double checked and found a better deal for me . The staff was very professional and mindful of the current health crisis I highly recommend this location to anyone who is in the area or needs automotive service thumbs up guys good job

Such a great group of dealerships out here at Grants Mill Rd. I've purchased a few used cars here…read moreover the years from the Porsche/Audi dealership before it split, and each time the transaction was painless, quick, and more than fair. If you search used inventory from any of the dealerships here on their site, you can see the used inventory from all the dealerships in one place, and if you have a preferred salesperson, they can transfer any car to their spot and you can make the deal with whoever you want. Each time I've purchased a vehicle, I went home and checked auctions for similar cars, and each time my purchase price was less than the average price at auction. This is a volume dealership, so they don't have to gouge you on the price, they make money by selling a lot of cars. Also, with thier used inventory, you always have the option to purchase an extended warranty. They stand behind each car for as long as you want them to. I've had service done at the bmw dealer, bought 2 cars from the Audi dealer, and now sat firsthand through a purchase at mini, and I can say that each time I've dealt with anyone here, things have always gone well and everyone left happy. So a friend of mine needed a car, and was in panic mode about financing, and had gone to a few places and left upset and afraid that she wouldn't be able to get what she needed. As we all know, buying a car can be a real pain in the ass and she'd mentioned to me that she'd been to a few places and not felt as though she could get the right deal. So I went and picked her up, told her to come with me to this dealership and take a look and see what they could do. Absolutely amazing experience. We dealt with Valerie Wallace, who made the whole endeavor take less than an hour. My friend got the payments in the range that she needed, with the money down that she had available, for a car that was still under factory warranty, and which averaged about 2000 less than the same car on a nationwide search of carmax. We had espresso and snacks from the waiting area, (because yes, they have free espresso and snacks there), and ended up finishing the deal and driving right away in a shiny new car. Easy as could be. I just can't say enough good things about these guys. Huge inventory, great pricing, reliable cars for which warranties are offered, very friendly and professional staffing, pleasant environment...they really just can't be beat. 3 out of 3 times, the deal took less than an hour and everything went exactly as we wanted. I'm not sure I would buy a car anywhere else unless these guys just didn't have it. Shop here, you'll be glad you did.

Parts Dept: I placed…read morean order 2 weeks ago. In that 2 weeks, I have made over a dozen phone calls and sent 20 e-mails asking "where is my part" and " when will you ship"...........and no one has had the courtesy to return my calls or return my e-mails............ Buy your cars somewhere else, because these guys will ignore you once they have your cash !