I needed a transporter wheelchair. When I called they said they needed more information from the…read moredoctor. They never got back to me. I ended up borrowing one from a friend. Their loss.

no ankle braces in store when the website shows sooooo many. A girl worker told me the ankle boots…read moreare "too much" for my injury even though I need surgery on my talar dome. I was too shy to correct her so I left without anything. and got yelled at by my husband. great time.

Scheduling is extremely frustrating. Phone calls go unanswered, and on two occasions my calls were…read moreonly returned three days after I left a message. Emails regarding insurance coverage were also ignored. When I drove to their Naples location to pick up equipment, I was asked to sign an iPad to confirm that I had received the equipment and to authorize Medicare billing. However, the signature screen actually stated that I was consenting to six documents I had supposedly reviewed. I had not been given the opportunity to review those documents and had to insist on doing so before signing. Overall, the experience felt disorganized and lacking in transparency, more like a month-to-month furniture rental operation than a professional medical equipment provider.

I have been dealing with Naples Oxygen for several years and have had nothing but top quality…read moreservice. My Cpap machine was replaced after 5 years. Several changes have been made on the new machine and I was advised to see Lilly. What a pleasure to meet her and advise me on new equipment. Unfortunately I had the new machine stop in the middle of the night. The next morning called for service and immediately was sent a tec, Brandon Tabango. Another person that was pleasant and did a geat job. I am typing this from my husbands computer. info on me : Margaret Brading (maggiemae305@icloud.com)

They've been great for us, truly…read more I think their business model is solid, if old-schoolC but it makes a lot of sense. From what I can tell, they are selective in who they encourage to use and keep using them by prioritizing keeping "their customers' '" medications in stock, reducing their wait times as much as possible, have conversations about patient health, etc. They seem to (probably informally) favor certain local prescribers who I'm assuming they maintain relationships with, and who send in prescriptions for patients on a consistent, predictable regimen. It can seem strange or even unfair for a pharmacy to seemingly give precedence to some customers and not others if you've only ever used a corporate "big box" (CVS/Walgreens) style of pharmacy. But I think most if not all the success of the typical modern "mom and pop" American pharmacy can be attributed to some version of this strategy. Their focus seems to be retention of their loyal, predictable customer base, and the network of providers/doctors they trust. Once you've built up enough longevity for them to see you as "their customer", and especially if you're someone who relies on your maintenance meds getting filled on time - you'll really be glad you have them as your pharmacy. Especially during worsening supply shortages, when a sudden mass layoff means you lose your health insurance, or the sticker price of your lifesaving medication suddenly skyrockets (and all the other crises we face as the sad reality in modern American life). Anyone relying on their meds to live and/or function will appreciate getting in with a pharmacy that has your back because (with few exceptions) CVS honestly doesn't.

I have been using this Pharmacy for over a year. i was paying 45.00 a month for one of my…read moremedications. I received a phone call from one of the techs who told me it was going up in price to 153.00 a month. That was totally beyond my budget. He then explained that there was a program that they had that could save me some money. He called me back and told me that I would be paying zero a month going forward. Pebblebrook Pharmacy is absolutely wonderful and Chin and his staff are helpful , friendly , and look for ways they can try and save people money like they did with me. I have not met the tech Harry yet but when I do I will most definitely shake his hand and thank him for all the money he saved me on my medication.

Runners, these toe separators are good stuff!!! These puppies work on my beat up feet and toes…read more.. 15-20 minutes in the evening makes a huge difference! Sara from customer service was very helpful and prompt!!

I ordered a walker paid for it...then got multiple emails from the company saying that there was a…read more15% discount for first time purchases, I emailed them and was told they it was already shipped and I was out of luck!! I have to say that Vive Health did step up and issue the 15% discount after all. Thank you

Worst service ever. No one answers phone or calls back when you leave a message. They called me…read moreJune 1st and claimed my equipment would be ready fir pickup in a week. Now July 7th nothing. Can't even talk to someone always on lunch or gone.

The worse medical supply company I have ever used ! Had to go back 5 different times and still did…read morenot get machine and mask right! Attitude was absolutely horrible. I returned equipment and will never use them again and they better NOT bill Medicare !

They provide absolutely horrible service they don't deliver equipment for a month while it is…read moresitting at their facility. They left tanks outside FL sunshine for weeks after scheduling pick. Fire Department reported that tanks were still outside 3 weeks after we left.

let me start by saying this is a medical supplier andDrs refer patient to them. after multiple…read moreattempt in trying to get an appt and then getting set up its like talking to a brick wall. No return calls cant figure how to bill, lack of communication, and I mist say management. i quickly told my doctor after the 4th time of needing help after being refered find me an alternative. I wss yold the Drs office had many complaints about Lin Care and will be using someone other professional company. I would be cleaning house if I were the OWNER of this company and heard customers say this place is a joke if not a circus! Thats being nice. after 4 day and talking with a live person, I was informed someone would be getting back to me when the can. Still nothing! Irresponsible staff and management. i asked to be removed from any and all scheduling regarding my self! Hard to stay alive with this kind of business going on! STAY CLEAR. a waste of you time!

From initial contact to compression pump delivery and set up, AWC was transparent with timelines…read moreand no surprise bill at the end. Can't thank them enough.

This place really help me a lot their staff is caring and always looking to help in any way they…read morecan. My aunt was having problems with her leg and they went above and beyond to help us get the best treatment available and work with the insurance was made easy thanks to their hard work. Thank you guys keep the good work.