They've been great for us, truly. I think their business model is solid, if old-schoolC but it makes a lot of sense. From what I can tell, they are selective in who they encourage to use and keep using them by prioritizing keeping "their customers' '" medications in stock, reducing their wait times as much as possible, have conversations about patient health, etc. They seem to (probably informally) favor certain local prescribers who I'm assuming they maintain relationships with, and who send in prescriptions for patients on a consistent, predictable regimen. It can seem strange or even unfair for a pharmacy to seemingly give precedence to some customers and not others if you've only ever used a corporate "big box" (CVS/Walgreens) style of pharmacy. But I think most if not all the success of the typical modern "mom and pop" American pharmacy can be attributed to some version of this strategy. Their focus seems to be retention of their loyal, predictable customer base, and the network of providers/doctors they trust. Once you've built up enough longevity for them to see you as "their customer", and especially if you're someone who relies on your maintenance meds getting filled on time - you'll really be glad you have them as your pharmacy. Especially during worsening supply shortages, when a sudden mass layoff means you lose your health insurance, or the sticker price of your lifesaving medication suddenly skyrockets (and all the other crises we face as the sad reality in modern American life). Anyone relying on their meds to live and/or function will appreciate getting in with a pharmacy that has your back because (with few exceptions) CVS honestly doesn't. read more

This pharmacy has bombarded my office with faxes claiming to have supplies like masks and hand sanitizer. I called before making the trip and they confirmed they indeed had everything in stock. I arrived to find shelves that were mostly empty and outrageous pricing. I asked for masks and was told a packet of disposable masks were $75. Hand sanitizer was $5 and 5 for $20. I have posted a pic of the 2oz of generic hand sanitizer they are selling. What they are doing is abusive and is the very definition of price gauging. Please do not go to them they are not about their customers. They are taking advantage of people like myself in desperate times. read more

Pebblebrook Pharmacy & Medical Supply - 2oz of $5 hand sanitizer if you bought 5 it would be discounted for a total of $20. That would be $20 for 10oz. - Medical Supplies Near Me - Naples, Florida

I have been using this Pharmacy for over a year. i was paying 45.00 a month for one of my medications. I received a phone call from one of the techs who told me it was going up in price to 153.00 a month. That was totally beyond my budget. He then explained that there was a program that they had that could save me some money. He called me back and told me that I would be paying zero a month going forward. Pebblebrook Pharmacy is absolutely wonderful and Chin and his staff are helpful , friendly , and look for ways they can try and save people money like they did with me. I have not met the tech Harry yet but when I do I will most definitely shake his hand and thank him for all the money he saved me on my medication. read more

I was looking for a medication that I take each month for diabetes. This medication has been a factor in lowering my A1C blood #. The owners at Pebblebrook knew of the National shortage and so they tried to charge me 50 dollars extra, calling it a delivery fee. I have never gotten anything from them. PEBBLEBROOK except inflated co-pays. read more

The pharmacist engaged in a bate and switch price scam. Avoid this pharmacy.

I've had mental illness all of my life. I actually switched from Publix Pharmacy to Pebblebrook pharmacy a few years back. It is like night and day between Publix and Pebblebrook pharmacy. They know me by name by now and by face. Kumar and the girls that work with him are just the sweetest people and I would not recommend this place anymore than I can it's beyond amazing and dedicated and educated! And not to mention they are not judge mental at all, I found the Publix Pharmacy very judgmental, even though I was only getting antidepressants. So thank you guys and keep up the good work!!! read more

Great service. Very friendly! From Stuart the pharmacist to the woman behind the counter. All very helpful. Thanks!

I use Pebblebrook Pharmacy for all of my needs. Also, the 2 Moderma shots plus the Moderma Booster. They Always answer the phone, great, organized customer service when inside, too. They are even Pro-active and communicative about my prescriptions. read more

While I was completely frustrating myself trying to schedule an appointment for my COVID booster shot on a convenient date, time and location, someone suggested I try the Pebblebrook Compounding Pharmacy, a small family pharmacy in the Pebblebrook Shopping Center, at Immokolee and Collier Blvd. What a pleasant surprise !!! I walked in without an appointment and was greeted by a courteous and friendly pharmacy tech who guided me in filling out the proper application. Within 15 minutes the pharmacist administered my shot and after the short wait period I was out the door. They offer COVID testing and all of the COVID vaccinations and boosters, WITHOUT appointments. This place is a hidden gem !!! read more

They had my product in stock and it was a fair price. The staff was very professional. No long lines.

Great family owned pharmacy that has all the COVID boosters! No appointment necessary, I was in and out in 20 minutes.

Goes out of their way to help. Knows their customers. We've been coming here for years. Shop local!!!

My kids needed a rapid covid test for an event so we went here. Big mistake. Do NOT let the older male pharmacist near your kids' nose. He rudely shoved the swab so far up their noses that it caused problems for all three. One had a bloody nose, one had watering eyes and discomfort for two hours post swab, and the third had a coughing fit that HE triggered from gagging her and then yelled at her for coughing. He wasn't confident that his gloves, mask, and protective gear were going to keep him safe from a completely healthy child. We have had other swabs and have had zero problems until now. These children were polite and compliant. He was incompetent, incredibly unprofessional, and he owes all three an apology. Other adults were equally appalled at his behavior. read more

Great parking and very helpful friendly staff, easy to get in and out of parking lot. excellent prices on prescriptions and compounds If you have questions about your medication or need pharmacists help in finding a less expensive alternative this is the best place to go. read more

I can't say enough good things about this place. They are so much better than Publix Pharmacy. I had all my prescriptions transferred over and they took care of everything. Everytime I go they are so friendly and helpful. They even have delivery at a very reasonable price. Love everything about this place. read more

I love this place. Great prices and the staff knows me by first name. I wouldn't go anywhere else for my pharmacy needs.

I really like this pharmacy because they know my name when I walk in--and I know them--because it's always the same employees. They're always really helpful--not like the big chain pharmacies that really don't seem to care. They go out of their way to make sure the meds I need are ready every month and never run out like it seems all the big stores used to do. They are locally family owned and that makes a big difference to me. read more

I walked in and was happily greeted by Thalia and Ximena they were friendly and wonderful ! They answered my questions with no hesitation... Thank you for the wonderful service ! read more

We grew very tired of poor service and mistakes at the local 'big box' drugstores. So glad our insurance allowed us to go to the personalized and accurate and friendly service at Pebblebrook Pharmacy. They are head and shoulders above their competition. Imagine, being able to talk to people (including the pharmacist) who have the time to make you feel like a customer. read more

Pebblebrook Pharmacy is head and shoulders above the rest. I can go in and get my orders filled in 10 minutes! At the big chain pharmacies I always always wait outrageous times...plus they're rude most of the times. At Pebblebrook, the staff is always friendly. As soon as you walk in, you're welcomed by a pleasant person calling you by name!! I will continue to use Pebblebrook Pharmacy, and I will always recommend it to friends/family. read more

I went to Pebblebrooke Pharmacy off of Collier Blvd. because they carry a medication that is difficult to find. When I purchased it, I was charged $4.00 OVER the price marked on the item. When I questioned it, I was told that it was "tax." I questioned that, since the price of the medication was only $15. I was then told that the prices in the register did not always match the prices on the items; sometimes that happens, so I was willing to let it go. I asked for the transaction to be voided. I was told their system could NOT void a transaction once signed for. I asked for a cash refund. That was also NOT POSSIBLE. When I was signing for a card refund, the statement on the screen stated " I agree to pay." I questioned that, since I had already (over) paid for the item, and this was supposed to be a REFUND. I was told it was a "default" statement (???) to disregard it. When I explained that there were too many discrepancies in burying a simple item, the pharmacist began yelling at me "what is your problem?" He then asks another of the staff to " explain it to her, she is making me very frustrated!" After having to sign 3 times, getting a questionable refund receipt, and re-purchasing the item (which now was $3.00 less than the marked price) here is the short of it: buyer BEWARE...prices seem to be whatever...professionalism is non-existent...and efficiency is certainly not their strength. read more