I had a cracked union coming out of the heat pump and it was leaking water bad enough that my…read moreregular pool guy turned off the system and left it in service mode. I called texted Joe @ JM Pool Service and he had me fixed and back in business in under 24 hours. This was on Labor Day weekend, too! Didn't gouge on price and the guy is very friendly and knowledgeable. Just what you want in a pool service outfit! Thanks for the quick fix, Joe!

TodaY 7/5/24 MY POOL PUMP stoped working ,,I called my regular guy…read morePlastners but they could not have a tech come out till next week..which did me no good...to the rescue Jm Pool Service and Repair. called them Joe came out within 2 hours like he said fixed my pump easily with his knowledge and was quite reasonable, also professional he fixes pool pumps and associated equipment ...Joe Cell (585) 472 4528... tell him Jay from Quarry recommended him...

Zero customer service and poor value. Does not understand the value of a customer. Look elsewhereread more

After Hurricane Irma my lanai screens and a significant amount of tree debris fell into my pool…read more Not on MY priority list, but on the list of my pool people! FREEDOM POOLS not only had my pool clean within a week, but hauled all the debris away! Above and beyond my expectations. Thank you!

Excellent service since day one! My pool has looked beautiful ever since. The team is kind and…read moreprofessional.

Owners are friendly and responsive and have already made me feel like a longtime customer!read more

Run. Hired to install a pool heater and corresponding…read moreelectrical at my home in Naples. To keep it short, lots of delays, installed a different heater than I was told would be installed, they were not interested in helping me set-up the app to run the unit and the electrical panel they installed is causing the pump system to not work. They couldn't get paid fast enough and now are not supportive in getting the system running. Paid a lot of money for low service, poor communication and a money-hungry collection process.

HIGHLY RECOMMEND Fast, friendly, efficient and great pricing! Gio was able to swing by quickly and…read morehad my pump up and running again so fast, I couldn't believe it! As a woman, I truly appreciated his honest service and friendly attitude. Best service call ever!

I have had them maintain my pool for quite awhile. They do a great job. If I have any issues with…read morethe pool when they call them or text get an immediate response. Very personable people.

I had a problem with my water feature and had no clue. They came and fixed it in minutes and it…read moreworks BETTER than it ever did! Thanks!

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

Pool needed relined. TERRIBLE delays in getting the demo done once hired, getting the product in,…read moreand the reline finished. We would go WEEKS without seeing anyone to work on the pool TERRIBLE communication. Terrible follow up. Things that worked prior no longer worked. It is easy to say, knowing what we know now, that we would have chosen a different company to do the work. Do your own due diligence. Our experience... again... was TERRIBLE.