So far, very much recommend! Hugo was awesome, he met us on our lot to discuss what we were looking…read morefor in a new pool. Unfortunately he was running late, which wasn't a problem because he let us know in plenty of time. We can appreciate that he takes time with his customers :D Really enjoyed meeting Hugo and hoping to get our quote soon. Looking forward to working with Summit on our new pool and backyard!

Thank you Summit Pool. We asked you to replace our pool tiles (existing tiles starting to…read moredelaminate) and we are impressed! You were responsive and courteous and the results look great!

I have had them maintain my pool for quite awhile. They do a great job. If I have any issues with…read morethe pool when they call them or text get an immediate response. Very personable people.

I had a problem with my water feature and had no clue. They came and fixed it in minutes and it…read moreworks BETTER than it ever did! Thanks!

Excellent service since day one! My pool has looked beautiful ever since. The team is kind and…read moreprofessional.

Owners are friendly and responsive and have already made me feel like a longtime customer!read more

very piss poor service . installed a remote system that does not work with half the equipment and…read morethe clowns won't come out to fix their junk they sold us unless they get $165 service call !!! your out of your F ing mind !!!

Visiting my folks, the pool pump had turned off. As the daughter of an engineer, I took as many…read morepictures of the interface that I could take and asked where I should go to find out next steps. I probably would have called a service considering I really don't know anything about pool parts but my dad asked me to go here. It's his go to place. And I have to agree! I spoke with one of their reps and I'm seconds he said nothing was wrong with the pump - I just needed to change the settings. Do you have any idea how much money and headaches he saved me!?!?!? They could have charged me a service call but gave me honest feedback that I could easily do. You just earned a customer.

I had a cracked union coming out of the heat pump and it was leaking water bad enough that my…read moreregular pool guy turned off the system and left it in service mode. I called texted Joe @ JM Pool Service and he had me fixed and back in business in under 24 hours. This was on Labor Day weekend, too! Didn't gouge on price and the guy is very friendly and knowledgeable. Just what you want in a pool service outfit! Thanks for the quick fix, Joe!

TodaY 7/5/24 MY POOL PUMP stoped working ,,I called my regular guy…read morePlastners but they could not have a tech come out till next week..which did me no good...to the rescue Jm Pool Service and Repair. called them Joe came out within 2 hours like he said fixed my pump easily with his knowledge and was quite reasonable, also professional he fixes pool pumps and associated equipment ...Joe Cell (585) 472 4528... tell him Jay from Quarry recommended him...

We recently hired Sebastian with Tiburon Pools & Spa to do an acid wash of our pool and to regrout…read morethe tile. We were extremely pleased with the result and Sebastian was great to work with. He was kind and patient with all my texts and questions throughout the process. He texted to check on our satisfaction following the refilling of the pool. He is young, but extremely professional (beyond his years). Although Sebastian does not service pools in our area, he gave me helpful feedback that helped us to recognize areas where we were being overcharged. He did not attempt to influence us to make a change in our service, but when I asked for a recommendation, he offered one. Thanks to Sebastian, we are saving money each month. And he charged us half of what the other company quoted us for the acid wash. Because no one can guarantee to remove every stain (without completely resurfacing), it was a hard decision to spend so much money. But because he offered a more reasonable price and was confident he could considerably improve the pool's appearance, we decided it was worth the risk to try. And we're very glad we did. I would say that the surface is 75-80% improved in its appearance. It looks clean again. And the grout turned out beautiful. (We bought our home from someone who had maintained the pool themselves and apparently didn't keep the chemicals balanced properly, which led to the discoloration of the surface over time.) I'm glad we found Sebastian and would have hired him in a NY minute to service our pool if we were in his service area. We were very impressed with him; his professionalism and his helpfulness even beyond the work he was hired to do for us.

From the owner: Here to help you enjoy your pool stress free!!read more

Bradley is a licensed contractor which means a lot to me and my husband. He is exceptionally…read moreknowledgeable and has helped us with everything related to our pool, pool pavers, and pool equipment. Bradley has great work ethic rarely seen today and in SWL. We can't thank him enough for his dedication and help before, during, and after the hurricane/flood. Brandon is also very good and provides friendly and professional pool cleaning service.

They did a beautiful job, he was very professional and took time explaining how our pool equipment…read moreworks. We highly recommend ultimate pool care to anyone who is in need of a hard and dependable worker.

Before moving to Florida, we had 4 custom pools built in Dallas. We knew what we wanted. When we…read morearrived in Bonita Springs I started researching pool builders, went to see examples of their work and spoke with homeowners. We visited with David and Tom a couple of times, they came up with a pool design with features that blew us away. After the pool was finished I had a couple of small things that needed attention. Called in told them what I needed and it was handled! Several neighbors saw the finished product and had Aqua Artisans build their pool/spa as well. We are looking at moving to Naples shortly and Aqua Artisans will be our pool builder! IMO... Agua Artisans is top of the line at a competitive price.

This company has no integrity whatsoever. They build a pool for us in 2015. Much hassle tore up my…read moreirrigation system with little regard to it. I go to sell my property in 2018 and an unpaid permit by this company held up my sale. I went to City of Bonita Springs paid it and to this day they have not reimbursed me the $100 permit fee. How the city allows them to continue building pools without paying all permits is beyond me. I smell a "good old boys club". Maybe the city of Bonita Springs should explain this situation.