This is a very unusual business. I went there to get auto insurance quotes from various companies…read more I gave a women a list of exactly what I wanted. I never heard back from her. When I called I was told she was not in and Joe could help. Joe apparently was not available. Why send me to Joe when he is not available. Even though I left a message with the person who answered the phone I never heard back from the original women I spoke to or the mysterious Joe or anyone else. I do not recommend that you waste your time going to this business unless you like the run around.

I would Agency did level best sort the insurance companies. That I do appreciate. After discussion…read morewith owner of agency I a got better understanding there's willingness to help. Because I own property two states, I can't gain from Erie Insurance even though other home is insured by different carrie.

Service was very slow and unorganized, no one greets customers upon entry and no one is moving with…read moreurgency. Not even sure why they are needed for DMV purposes, I had a much smoother experience at the ACTUAL DMV when getting my Real ID versus this place that seems to charge a person for everything they do as far as printing your documents, there are all these fees listed in addition to what you need to pay for via your actual vehicle. I'd say use thr online services or go directly to DMV and for insurance call someone get some quotes and save yourself a lot of time over dealing with is Angency it seems to be more stress any money than if you have a dedicated appointment with DMV or a Insurance Broker who sets an appointment vs having all the customers standing around and asking who is next etc. Definitely could use some improvement.

Literally go anywhere else - this place is terrible. Their staff's rudeness is only trumped by…read moretheir incompetence. Had so many issues so will only write a few: 1. In total it took almost 6 months to get my plate (antique plate and then a vanity antique plate). PennDOT does take a while on these but about half that waiting was because of general incompetence on the agency staff. 2. When my first plate arrived they called the wrong number to let me know it was ready (they had called me a few weeks earlier because of another screw up on their part so they had my correct number - just dialed it wrong the second time). I called them 2-weeks after my plate had been sitting there and they said it was "still processing at penndot". Reached out to my local congress person 2-weeks after that to see if they could contact PennDOT directly and they did and PennDOT said they shipped the plate out the month prior. Called the agency again and they said "yes it's here - we called you a month ago to let you know" but again they called the wrong number. So they both called the wrong number AND didn't tell me the plate was ready when I called them. Additionally every time I called and asked for an update they said "we'll call you when it's ready" and acted very annoyed. If I didn't keep calling in I'd probably still be waiting for my plate. 3. PennDOT made some mistake when processing my vanity plate and had to redo it - again had to call the agency to have them call PennDOT to see what was going on - if I hadn't I probably would never have gotten the plate. They had to resubmit the paperwork but at this point PennDOT had increased their rates so i had to pay more on top of this. 4. Generally they just don't know what they are doing, are actively working to get things done with the government agencies they work with, and overall just act annoyed when you try and get more information from them. One mistake here and there is annoying but not the end of the world - this was different - this was systemic incompetence that is not worth the headache or risk.

We are very satisfied with our experience. It was a pleasure dealing with our agent, Mr. Son. He…read morewas extremely helpful in simplifying the process for us and explaining what each detail meant. We felt confident in our choice working with Mr. Son on our insurance policy and would definitely recommend his services. In addition, he is super friendly, speaks great English, and makes you feel very comfortable - you can tell he truly cares about his customers.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customers tell us we make them feel like family. I enjoy working with customers and helping them with their insurance needs.

Always helpful & efficient. We've been going there for aout 30 years and have never had a problem.read more

Efficient and professional. I went here to get a few things notarized over a span of several years…read more Never had a problem. They were also really good about following COVID standards during the height of the pandemic.

My relationship with Bill Gigler's office goes all the way back to 1992, when my family first…read morebecame clients--and more than 30 years later, we're still with him. That kind of loyalty doesn't happen by accident. Insurance can be complicated, but having the right agent makes all the difference. Bill and his team have consistently provided the kind of service that gives real peace of mind. Whether it's auto, home, or life coverage, I've trusted them through every stage--even after relocating 3,000 miles away five years ago. What truly sets this office apart is the people. Over the years, I've had the pleasure of working with Judy, Lynn, Jeanne, and now Elizabeth--each one professional, responsive, and genuinely caring. When you call or email, you can count on a timely response, and when they say they'll follow up, they absolutely do. And every so often, Bill himself will personally check in, which speaks volumes about his commitment to his clients. Yes, State Farm may not always be the cheapest option, but in my experience, you truly get what you pay for. When something goes wrong and you need to file a claim, having a team like this in your corner makes all the difference. Their support is thorough, reliable, and reassuring during stressful times. Even though I now work with a local State Farm agent as well, I will never leave Bill and his office. Their level of service has earned my trust for decades. If you're in Naperville or the greater Chicagoland area and looking for an agent you can truly rely on, I highly recommend Bill Gigler and his team.

Great customer service! We have been customers for about 6/7 years and have been very happy! Cannot…read morecomplain one bit.

Great experience getting a quote from Dunn & Danese. I went to their website and got a prompt…read morefollow-up call and email from John Danese. John turned around auto and home quotes quickly after hours from home. Appreciate the extra mile and both John and Brian walked me through apples to apples coverage. Would definitely recommend Dunn & Danese if you're looking for a local agent.

I highly recommend DUNN & DANESE! They're very friendly, efficient and always willing to assist…read more The other day, they shopped for lower automobile insurance rates, per my request. Within an hour, they found identical coverage at a much lower rate, which will save me over $800.00 per year! Thank you Brian Dunn and John DANESE for providing outstanding service!

I dreaded shopping for home and auto insurance. I have to say that that Michelle and Songja at the…read moreState Farm agency made it simple and even fun. They are great to work with and saved me a bunch of $$$. Be sure to ask about umbrella coverage options!

Four fourteen years my business & personal insurance has been handled by this very capable team…read more They are the best

Joe at Main Line Risk Management has been exceptional to work with. He responds to my emails…read morequickly, always picks up the phone, and helps answer questions I have about my insurance needs or the policies themselves. Joe has been an excellent partner as my insurance requirements have expanded for my business, rental properties, commercial vehicles, and more. I'm in the middle of moving all of my policies to Main Line Risk because of Joe's outstanding service.

Main Line Risk offered me savings and expertise in automobile and homeowners insurance…read more All correspondences were fulfilled when I needed letters of coverages in an expeditious manner. The agency is knowledgeable and now earned by business. Peter Chin, MS