Best cab company in vancouver!! Drivers are friendly and reliable! LOVE THEM!! And they have…read moresenior discounts!

We had a 8 am scheduled pickup to go to the airport. When…read morethey did not arrive i was assured they were about 10 minutes away 15 minutes later i called - they were just now on way to my place..at least 25 minutes out Poor service cancelled ride

I scheduled my transportation weeks ago…read more Yhe guy that was supposed to pick e pathos couldn't find my place. iebded up getting in my car and driving yard. because I was going to be late to my surgical procedure. now...... I'm sitting in PACU WAKTING FOR THE TRANSPORT TO SHOW UP. I ASKED ULTIPE TIES....... "can you make sure they show up this time. still waiting. I'm SO PISSED. I just want to be home!!! THEY ARE UNTELIABLE! Ridiculous!

I wanted to thank Christina and the Mercy 1 team on behalf of my Mom and I for going above and…read morebeyond to assist my Uncle. We reserved with another transportation company to get my wheelchair bound Uncle to his Dad's (my Grandfather) 90th birthday celebration in Downtown Portland and they stopped returning my calls. After calls to multiple other medical transportation companies I was fortunate to call Mercy 1 and speak with Christina. She stepped outside the box to find out and notify me that that company I reserved with had gone out of business and that Mercy 1 would not only find a way to assist, but also honor the same price. They did everything as promised and more. It was an amazing evening that was topped off by my Uncle being able to attend with his siblings to celebrate a pretty incredible guy! THANK YOU ALL!!!

I'm a caregiver and my client had to go in for a review at first all was well till we got in to the…read morereview the interviewer can of as no nonsense curt intimidating and materafact, I asked if I could say some thing and was told NO if she would have taken one sec to say I couldn't because of hipa acoding to the rules I'm a caregiver I understand hipa but the way she came across the whole internet was off putting and up setting my client was crying by the end and during the interview my client had told her about a bus ride insadent and that the tow upper she cfos her response was we don't have cfo we have ceo and she douted if they would come out to the incident but my client saw both of them on the executives wall my client was r ight she was crying when she left and didn't want to finish the interview.

We were celebrating in Oregon wine country and used this service. We were fortunate to have…read moreBilly(owner) as our driver and he was terrific. We rented his new luxury sprinter for the 9 of us and it was dialed with very comfortable seats and an excellent sound system. Billy was prompt and professional. We would recommend his services and we plan to use him in the future.

I give this company 5 stars easily…read more My daughter was traveling for the first time to Portland International. She missed a shuttle that a college was providing due to her flight being delayed. She had to go all the way to Eugene which is a two hour ride. I found Portland Luxury on Yelp and the owner Billy put me and my wife at ease. He tracked my daughters flight information, picked her up directly at the airport and texted her before she landed with all of the directions on where to meet. He even texted me when he picked her up and at the end of the ride to confirm she arrived safely. I am from the New York area and did not have a connection in Portland but I am so great full for Billy and Portland Luxury. He was a guardian angel who made sure my daughter got to her location safely. I recommend this company to everybody. If you are landing in Portland give Billie a call!

Black Tie was a recommendation from our VRBO host. It was an amazing experience. Booking was…read morecompletely stress free. We had already found the wineries we wanted to go to, but would definitely utilize the concierge service in the future. Ivan was our driver and was a great addition to the trip. We truly enjoyed our time. Definitely the best way to experience the Willamette Valley wine region! Our group was a total of 4 women on a girls trip. We loved it.

My BF and I spent two days wine tasting in the Willamette Valley in May 2021. We were originally…read moresupposed to go in Nov 2020, but the state shut down for COVID. At that time Stephan just saved all our info in case we were able to come later (so happy that we were). He didn't charge us anything at that time even though I'm sure he'd done work arranging things. Stephan organized our trip, picking fantastic wineries for us to go to based on our preferences (we only picked one of the 8 and it was the only one we didn't buy wine at...should have let him pick them all!) and two great lunch spots. Ian drove us around in a luxe black sedan. Both were fantastic to work with and very responsive. We had to change hotels at the last minute (days before) due to an outbreak closing the first hotel and they didn't miss a beat working around that. Ian gave us great suggestions for places to eat dinner and things to do on our day off. He also drove us to a convenient store at the end of the day when one of us needed some medicine, and helped us load all the wine into the car and then carry it into the hotel. He was COVID safe and wore a mask the entire time even though all three of us were vaccinated (and bonus points that he was vaccinated). Side note that everyone we interacted with at wineries were also vaccinated if people are looking for a safe COVID experience. 10/10 would use them again.

The driver quoted me $25 and charged me $46 - I will never use them again…read more I should have called Uber/Lyft, lesson learned.

The white van was extremely dirty inside with a very foul smell, along with being almost half an…read morehour late for pickup.

I don't know how safe they can be when Van #155 cut me off and then rode their brakes, the and in…read moreintersection I got into the left turn lane and they didn't, they proceeded to make an illegal lane change in the intersection and cut me off again.

This company is DESPICABLE. They left a quadrapalegic person to sit for almost and hour and a half…read morepast when their pickup was scheduled for and didnt even both to contact them regarding it. When the driver got here they were inform they were supposed to have been here 1.5 hrs ago and the driver, in a monotone voice with literally no empathy just responded "Yeah, I know". No aplogies, no emotion, no compassion. Disgusting. You should all be ashamed of yourselves.

Amazing, professional service! Our driver Bassem was wonderful!!! Highly recommend A1 Diamond Town…read moreCar.

Very reliable and prompt! I hadn't even gotten my luggage yet and the driver already called me to…read moretell me where they would be waiting!! Now that is service!! If you ever need a ride out there, make sure you give them a call!