My husband called the office to let them know one of our cats suddenly passed. Brittany who…read moreanswered the phone had no compassion and didn't even ask what cat had passed. No "I'm sorry to hear about that ". Just like a robot gave information about options. We had been going there for about 5 years. We will no longer come to this office based on this experience. Wish I could give negative stars.

Biscuit loves the staff. They have been very informative and they call to check on him and also…read morecall with reminders when he needs medication refills.

Easter Sunday afternoon my sister Sherrie and myself took her sweet dog Lola to North GA Veterinary…read moreSpecialist. The facility was clean and we found everyone friendly. Lola was clearly in distress and wasn't breathing well. After the vet saw her X-rays it was determined that Lola had fluid in her lungs due to tumors in and around her lung. Every single person we encounter at North GA was professional and kind. We decided that it was best for Lola to put her to sleep. When the time came we held Lola while the vet gave her the shots. I wish I could remember the vets name as she was so patient and sweet to us and Lola. I would highly recommend North GA Veterinary Specialist.

Easter Sunday I took my Cocker Lola to this Clinic. I wished I could remember her name. She was so…read morecompassionate. I knew my Lola had cancer but what I didn't know how advanced her cancer was. Lola was a much older dog. Its been less then 5 months when I lost my husband, now this. No other choice but to put my sweet baby to sleep. My Sweet Dr. I hope you will see this review. You showed me her exrays and explained everything so clearly. It's been heartbreaking for me but this Dr. Really went out of her way to comfort me and my Lola. Thank you!! Sherrie Gray

Great customer service from the staff Davis and Sarah. Dr. Mendscole is an amazing doctor. He…read morehelped me last minute for an urgent matter for my dog. I would highly recommend Thrive. I have been a customer since I moved to GA for 5 years.

I am a 1st time owner of a 5 month Great Dane, after having a difficult interaction at a different…read morevet office I searched for others in my area. To my delight I came across Thrive just 10 mins away from me. My babe Scooby got an appointment same day... he got a check up & a rabies VAX which totaled about $99 as opposed to the 1st place I visited that was going to charge $300. STAFF are exceptional!! I met Vet Tech Shawn & another Fine woman! They were very pleasant, respectful & very welcoming and Dr. Free-Brito is PHENOMENAL she listened to my concerns, didn't try to push a different agenda and gave exceptional care to Scooby & made sure I was caught up on latest information when caring for him going forward. I'm so glad I have a vet & staff I can count on! THANK YOU THRIVE BUFORD, GA

Dropped off my baby for a simple haircut @11am, they did ask me how i wanted the haircut and i…read moreexplained she needed to be completely shaved off, she's super hairy. A LITTLE Pom Pom on the tail and very low on the legs. Well, if you look at the pictures, she didn't even get touched on the legs nor the head. Although i said leave a little, they didn't even touch those areas. I signed off a pre-estimate for $112 then they called my mom to say she needed this & she needed that bc they couldn't do the cut. Ok cool, didn't even mention how much, whatever. Then i pick her up AT 5PM, somehow they needed 6 HOURS to take care of a tiny cat, I've never in her 2yrs getting haircuts have to put her to sleep. Now my baby is wobbly around for the next 12hrs with a FUCKED UP haircut for $289, idc about spending on my baby but WTF, this was INSANE. On top of that, NO BATH. She came out as dirty and hairy and she went in. I'm extremely frustrated & disappointed. Very lovely staff but the prices are unfair.

Lanier Animal Hospital treats patients like their own pets. It's understood that every animal is…read moredifferent and that the treatment and care needs to be individualized for each pet. Having a multi pet household myself it can be very stressful when unexpected situations arise yet Lanier has been with me every step of the way to help facilitate our needs. Bonus points for having boarding and grooming services for when we need to go out of town unexpectedly.

I cannot recommend enough! Our sweet girl nugget had to go to a different emergency vet late at…read morenight and they told us she had a blockage in her intestines from something she ate! They do not perform surgeries at this office so they gave us some recs (our normal vet is closed on Thursdays) so we brought her first thing the next morning to animal hospital of north Gwinnett! Turns out vet David thought she would be able to pass the item instead of surgery. So nugget stayed with them under observation for the day. It was so obvious everyone cared for nugget as their own! Everyone was so kind and caring! Wish we were closer! Also not a price gouging office! I felt like the quote for the surgery and what our bill ended up being were both fair prices for the services! I cannot recommend enough! Thank you to the whole team here for taking care of our sweet girl!

My wife & have lived in Sugar Hill since 1997 & Dr Wit, Dr Crossett & their amazing staff have…read morecared for 3 different dogs for us - 2 Labs and one American Coonhound mix. Their compassion & expertise is unmatched. Our 2 Labs lived to be 12 & 13 years old. Unfortunately, 2 weeks ago some digestive symptoms led to the discovery of lymphoma in our Coonhound. Dr Wit was honest with us & told us that, other than chemo which would be torture for our girl (& yield little results) there wasn't t much that could be done. He left the decision to us, but we knew what had to be done. The compassion shown us through that process couldn't have been more generous had it been their own dog that was ill. The vet tech who had worked with our girl & knew her well (& was loved by our dog!) assisted & clearly shared our heartbreak. Beyond medical care, boarding & grooming are top notch. Our in-laws also have put their dogs' care in their hands and have the same respect for this group of folks as we do. I'd recommend them to anyone in need of care for your animals - they're awesome folks.

If I could give zero stars, I would it seems they only treat the kindest of labs if you have a cat…read morethis is not the place to go. To turn away an animal that has an emergency condition and you call yourself a vet doesn't seem right. It's called wearing gloves that's what all the other vets do, look it up.

If I could leave 0 stars I would. Convinced this vet is only worried about making money. Had my pet…read morehorribly mistreated by them. In a cast for over 3 months and once removed, had a horrible infection. I will never be returning! Do yourself a favor and do not use them!

Best receptionist personal. I found a sick cat and after a search for owner was fruitless, they…read moreagreed to euthanize cat for very low price. Very kind personnel

The best vet in Ga. DR Baranik has taken care of all 8 of my cats, done spay/neuters on a few…read morestrays I have recommended her and recently she saved my employees cat that was anemic with a blood transfusion. She couldn't find a vet to help other the UGA Vet school. We need to support local Vets not Corporate owned. She has a large group of cats walking around her location that are up for adoption she takes care of.

Need hours before 9 am to drop off pets for daycare. Need camera to observe pets throughout the day…read morethat don't require pet owners to pay for.***

This place has some of the rudest employees I have ever met. I foster for a group that has several…read moreanimals come in and out of this place so this isn't a single experience. It doesn't matter if I call or go in person, I am always spoken to like they are irritated to deal with me. Maybe this is a reflection upon the group I foster for, but there is no reason they should be as rude as they are. I would never bring my own animals here just because of the people that I deal with when I walk in the door. I have had good experiences with the doctors, but never the people out front.

I absolutely love Christi and Dr. Winemiller!! They are so knowledgeable and so sweet with our…read morebaby!! I've referred this place to so many!!

Absolutely love Town Center Animal Clinic! Dr. Winemiller and the entire staff are amazing, caring…read moreand just a joy to work with. Always answering my questions and making suggestions for my kitties and pups! I had to switch from my former vet after nearly 40 years! TCAC made the transition so easy. I love that they are a family owned business that truly cares so very much.

Took my cat for an exam and nail trimming, was told that my cat MIGHT have an allergy to fleas. I…read moreasked again about what he had at the desk and the receptionist was kind enough to double check, but the 'doctor' came out and reitirated the same non-answer. So I paid $60 for an exam to get a superficial answer, then was almost definitely upcharged on the shots and the medicine. Also, no one introduced themselves. At least I don't think; genuinely hard to tell because out of the three people that came in, the two talking to me blabber at speeds that would put even the most insufferable salesperson to shame. the third person that came in and took my cat did exactly that. She took my cat, didn't acknowledge or say anything to me, held him incorrectly (with his legs dangling wtf?) and had dropped him off just as abruptly. They also insulted my cat and accused him of being grouchy (or something to that extent) and told the assistant to "watch out for him". TLDR; super impersonable staff, upcharges on service and medications, and unhelpful results Bring your pet here if you hate animals. ⁠⁠

I always know when I being overcharged and pushed into unnecessary tests. I got that feeling…read more They are nice but nothing out of ordinary.