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    Expression Custom Pools

    5.0 (1 review)

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    3 months ago

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    Syan Pools

    Syan Pools

    3.8
    (8 reviews)

    Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

    Wow. Do not buy from this company. I had to report them to the Better Business Bureau. Got a…read morehole in my liner from FIRE ANTS, and just wanted to know if it was under warranty. They would not respond and LIED in their response to my complaint. Stay away!

    Expression Custom Pools - poolservice - Updated July 2026

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