Did not get to work with Expressions General Remodel Inc. but let me tell you about my phone interaction with a real peach named Wendy.  We made an appointment about 10 days or so ago to get a quote for our primary bedroom, bathroom and closet.  Wendy called the day before and seemed to be in real rush. She dictated that following day's appointment is canceled. It was only after I asked twice, is when she shared why, it seemed like a drag to communicate the reason. She proceeded to start booking alternative days until I reminded her that my wife and I are both working professionals with small children and that weekends are our only available time together. This fact was clearly articulated by me during the initiall call to book the onsite appointment. Ironically, the initial employee who booked the call insisted that my wife and I should be home together. As I attempted to check our busy calendar (and narrating my steps), Wendy began repeating and mocking me about being busy; "so are eveyone else sir, so are everyone else...") and then hung up without getting a response from me! Wendy, you are the front face of the death of modern customer service/business etiquette! A contributing factor to the overall poor perception of general contractors and top of the list for creating negative revenue for your organization. read more

We had our kitchen remodeled. The team at Expressions were very nice, responsive and professional throughout the whole process. They bid well under the other contractors we looked into and delivered everything they promised and more. They even finished the work earlier than promised, which was a blessing. Even after the final payment has been made they continued to stay in contact to ensure everything was up to our expectations. Over all I can say the three owners were easy to work with and the on site workers were very nice, respectful, and professional. It was such an easy, friendly experience that I can say with confidence we will be using them again for further projects. The on site work crew cleaned up daily and were always on time. Thank you Dean, Arnold and Janeth for making our kitchen beautiful. read more

We recently had our kitchen and family room remodeled by Expressions General Remodeling. This was our first major renovation project--we gutted the kitchen, replaced the cabinets, added recessed lighting, removed/close the fireplace, installed a garden window, new countertops, and a new island. We also rearranged some appliances, which required changes to plumbing and electrical outlets. And we couldn't be happier with the results. From start to finish, the entire process was smooth, professional, and well-managed. The team at Expressions, led by Dean, Arnold, and Janeth, worked seamlessly together. Each of them played a crucial role--Dean with his design expertise and eye for space utilization, Janeth handling all paperwork and city permits efficiently, and Arnold, the project manager, ensuring everything was executed to perfection. 1/ We had an unused fireplace for 25 years, and the team suggested a cost-effective solution to close it off without altering the chimney, saving us money. The texture matching was so precise that you can't even tell a fireplace was ever there. 2/ Dean's design insights were exceptional! We never imagined having an island in our kitchen, but with his expertise, we now have a generous 4'x7' island that provides ample space. 3/ Dean also invited us to the showroom, where we explored real model kitchens that helped us visualize different design elements.There, we selected cabinets, tiles, countertops, and sinks, ensuring everything fit our style and needs. Additionally, we visited local vendors such as Vadara, Cambria, and MSI to choose the perfect countertop material(Vadara) for our space. 4/ Janeth played a crucial role in the design process, creating a blueprint and a 3D model using specialized software. This helped us visualize how the kitchen and family room would look before construction even began. 5/ Janeth expertly managed the permit process with the City, handling all periodic and final inspections and addressing any questions from city officials. She kept us informed through clear communication via a group chat, making the entire process effortless for us. 6/ To ensure the kitchen was up to code, additional electrical outlets were installed where needed, making the space both safer and more functional. 7/ We had some water damage in the ceiling, which the team repaired seamlessly with precise texture matching, blending perfectly with the existing finish. 8/ Janeth was also incredibly easy to work with, providing regular updates and answering all our questions. She even helped with purchases like a counter microwave, range hood, and hardware, offering solid recommendations. 9/ A small space overlooked in the blueprint was discovered by Edgar during construction. He realized it could fit an 8-inch-wide drawer, and Janeth quickly modified the design to make it functional--such attention to detail! 10/ The crown molding on top of the cabinets turned out beautifully. Since the cabinets extended all the way to the ceiling, Arnold suggested adding a decorative carving in the space where a soffit or bulkhead would typically be. This small detail elevated the entire look of the kitchen. 11/ A wall-mounted TV was installed, and the team went the extra mile by creating a recessed in-wall enclosure for media devices, along with an electrical outlet for a clean, organized setup. One of the most impressive aspects of working with Expressions was their dedicated team. Unlike other contractors who rotate workers across multiple projects, Arnold assigned the same crew daily, which built trust and ensured consistency in the work. Edgar and Luis paid close attention to details, often asking for our input, like testing stuff before finalizing placement. Their experience and practical advice helped us make better design choices and even save costs on materials. * Arnold personally visited the site every couple of days to check on progress. During these visits, he provided insightful suggestions for things we hadn't anticipated at the beginning, ensuring the best possible outcome. * The crew members were extremely mindful of dust and dirt, sealing off the work area thoroughly and cleaning up diligently after the job was done. * Timeline: The entire project, including permits, was completed in just 8 weeks, exactly as promised. * Budget: There were no unexpected costs or variation orders--everything was clear from the start. We highly recommend Expressions General Remodeling for any home renovation. Their expertise, commitment to quality, and customer-first approach made this an stress-free and rewarding experience. read more

See all

I love my beautiful kitchen renovation and all improvements made by Expressions! I have an older home in San Jose and was absolutely amazed by the timeline of my project from start to finish! They are a skilled, professional and personable team. I highly recommend Expressions for any home project, I would happily work with them for any additional makeover in my home. read more

The kitchen is all done and I can't believe it. It is just what I wanted, exactly like I wanted- convenient, comfortable and easy to clean. read more

See all

After almost 4 months of completion, we found a couple of things that we like them to be improved. I called up Arnold and he promptly sent his people (the original 2) to work with me to improve the work even more. I am so impressed with even Arnold's post work service quality. I truly believe that Arnold and his team observe a goal to make happy customers. read more

Expressions came recommended by a friend who remodeled his and parents kitchens many years ago. Price I like the original flow and save a lot by not having to redo the flooring. Less than $70k. Also added 2 side cabinets for non-kitchen related storage. How they work The 3-person team of Dean, Janeth and Arnold work seamlessly together. They clearly know their craft and understand the need of regular homeowners. Their division of duty is very effective. Dean does not try to upsell you anything; if you aren't a quick decision maker, he can come across as rather intimidating. Just tell him to slow down and let you think. Arnold is project manager and you will be spending the most time with him during and after the project completes. Janeth is designer and the person who deals with permits. She does the magic behind the scenes . If you have ever dealt with permits, you know its all about relationship and knowing what wasn't written clearly. We got out permits without delay. Pros Ontime (6 weeks; start to finish w/ permit) and on budget (no variation order from them). Cons If you are into high end; everything has to be of EXCEPTIONAL quality type, Expression is unlikely to be your go to. I'm really pleased with the overall quality and the service however. read more

Expressions General Remodeling - General Contractors Near Me - Concord, California

We just completed our kitchen remodel and could not be happier. We'd been thinking about a kitchen remodel for some time. Our kitchen was small and inefficient. Very hard space to share while cooking / cleaning. This was exactly what we needed to get off the dime and get it done. Dean, Janeth, Arnold and the team were all great to work with. BOTTOM LINE: everything done early (7 weeks) and on budget. Who gets to say that about a kitchen remodel?? WHAT WE HAD DONE: Full kitchen remodel. Floors replaced throughout the kitchen, living room, hall. Ceilings replaced, new lighting and painting throughout the same. BUDGET: Less than $100K for everything, 20-30% below quotes I got just to do the kitchen. WHAT YOU NEED TO KNOW: We have a cookie cutter Ponderosa house. Expressions offered a cookie cutter approach. This was great choice for us. Go to showroom. Pick cabinets, pick flooring, pick tile, countertop all in one shot. Limited number of choices but plenty of options. This made the process so easy, but it has trade offs. We did not pay for high end counter tops and there are visible seams. The undercounter finishes are a little rough. The cabinets are good quality, have some very nice features, but they aren't custom high end. Fortunately, the kitchen being removed was totally standard. Janeth helped create an extremely efficient layout. We love working in and hanging out in the space. THE PROCESS: They communicated throughout. Kept us appraised what was happening every step of the way, especially once the work started on site. Dean had worked with our exact kitchen before and made great recommendations. We didn't think an Island could at all be a possibility, but we ended up with not only an island, but a sizable 4'x8' one where multiple people can prep and work and talk. Janeth made recommendations based on what has worked for other people and what she had ended up using in her own kitchen. The recommendations are proving to be spot on. On-site team led by Arnold. I really, really appreciated that the on-site team was asking questions. One looked at where we had set the pull-out garbage, and asked me to look at maybe using a different cupboard than I planned. He was right. Moving it made the whole workspace flow much more. Painting team worked miracles in our hallways and repairing 20 years of kid damage. Arnold made suggestions and when a choice I made didn't seem great, he was subtle in his suggestions and gave guidance. Eg one morning I walked out and saw the tiles were laid out with the grout I'd chosen and several other choices. My choice looked terrible and it was a quick text exchange on which we were quickly in synch. Same for cabinet and drawer pulls. Everything at their recommended site was sold out, so I showed him what I was thinking. He brought a handful of samples, all in the right spirit, plus some variants for me to consider. Easy peasy. The finished quality is good and every time we walk through, Arnold has been inspecting things and encourages me to point out the tiniest details. Having done enough projects at work, I have been pleased that he notices things that I didn't catch. We are having a small issue with the undercounter LEDs, but they promise a three month follow-up and we'll be able to address at that time. ---- Wrote review three months ago and still very happy with our choice. Know you are not buying ultra high end, but get a great seamless process. Absolutely the right choice for us. If we hadn't found this team, I'd probably still be agonizing over where to start. Thanks to the team we have a wonderful kitchen done in record time. RESULTS No one can believe it's the same house! I can't believe it's done on time and at the promised price. Can't recommend them enough based on the type of job we wanted, the budget we had. And we had room in the budget to do twice as much as I'd planned and get new furniture for the living space read more

Quality of work exceeds my expectations, crews were very professional especially the Chavez family, Arnold their supervisor was an excellent and very easy to deal with, he's very knowledgeable in construction business! Janeth was a superb designer, she makes it easy for you to understand the circulation of her project! Dean was very energetic in explaining the whole project before you even sign the contract! Most importantly is the price, very affordable! -Bathroom Renovation- We're planning to hire them again to renovate our kitchen! February 2025 , GOD'S Willing! read more

We had our kitchen remodeled by Expressions. At the end of the project, we gave them a very good review because they earned it. It's been almost three months and I recently noticed a flaw on the edge of the quartz counter top. I contacted Arnold at Expressions and they quickly sent someone to do the repair. The benefit of Expressions is they have their own crew for all the work. I highly recommend them for your remodel. read more

Expressions General Remodel did a fantastic job remodeling our kitchen and replacing our hardwood floors. My wife and I couldn't be more happy with their work. Special kudos to Abel, Jorge, Edgar, Jaime and Arnold. They were very professional and met all our timelines. We highly recommend Expressions General Remodel! read more

We just completed a kitchen remodel and could not be any happier with every stage of the process!! We first met with Dean & he helped us with design ideas and gave us a quote....all in one day!!! We then met Dean along with Janeth (owner/designer) & Arnold (owner/construction manager) to finalize what we could do with the space and complete our design plan. Not only did Expressions finish within a few days of the estimated construction time, but they were extremely accommodating to our changes in design during construction. The crew that was at our house was consistent for the month they were working on our project.. They were trustworthy, polite, friendly, on time & as neat as they could be. If you're looking to remodel, please call Expressions for a quote!! read more

See all

Overall I am very pleased with the results of my kitchen remodel . Arnold was always very responsive whenever I had a question , or needed him to meet me on site . The crew was hard working and skilled at all the tasks of the project . The reason I gave only 4 stars is because I was unable to have the range hood I originally purchased (and preferred ) , because of a miscalculation on an upper cabinet that was installed leaving no room for it . Other than that , I am really enjoying my new kitchen, and have recommended Expressions Remodeling to several people already . read more

Expressions General Remodeling - General Contractors Near Me - Concord, California

To update: After I wrote the initial review I heard from Miles immediately, however it still took until the end of November to complete the project. In addition, the team at Expressions acted rudely after I wrote the review. Miles did attempt to make up for some of the issues like taking money off for the rose bush and oleander bush the crew killed by moving them (even though we were told they would live and when it was clear they wouldn't, that they'd replace them), he did replace our screen and hoses that were damaged during the work, and took some money off for the several broken light bulbs. Lastly, we discovered due to our furnace breaking that when Expressions relocated some duct work they violated code and didn't pull the appropriate permits or do the correct tests. According to three separate heating and a/c professionals, this is what caused it to break. read more

See all

We love our new kitchen, Dean and Arnold listen and understand what we're looking for the kitchen project. We got everything that we asked for and beyond. The quality is amazing from cabinets to countertops and the floors are perfect match to everything, you guys went beyond and above my expectations, would definitely enjoy my kitchen especially after post op surgery and would definitely recommend you to my friends and relatives. Great job!!! read more

Did a major kitchen remodel, new appliances, relocated gas stovetop and exhaust hood, new expression cabinets and flooring, renewal power panel, removed false ceiling, retextured adjoining room ceiling, replaced lighting, and MSI granite done by expression's contractor. Expressions adapted to add ons and unforeseen and known delays. Prices were reasonable. Workmanship was exceptionally performed. read more

See all

Talk about a success story. From day one things went off like a fire cracker. Dean came in with a complete presentation. He listened to our ideas and plans and gave us great suggestions to take it to the next level. Dean, Janet ,and Arnold went over every point and step of our remodel. They went over the demolition, to planning the layout and the construction. We talked about the payment plan, the delivery of appliances and materials. From the first day we could not believe our eyes. They were very professional. It was like watching a T.V. show on HGTV. When the job was done our kitchen and floors came out beautiful. The quality of work was 100% immaculate. Our next remodel project will be the upstairs living area and we are going to go with Expression General Remodel. When we were looking for a construction company we interviewed five companies and my wife had a gut feeling about Expression General Remodel. They were the ones to go with and it was a winner. Not once during the remodel process did we have any complaints. It was money well spent. If you want professionalism and quality work in your home remodel. Go with Expression General Remodel it is the way to go and you will not be disappointed. Thank You, Expression General Remodel. Bryan and Yolanda Antioch Ca read more

Expressions General Remodeling - General Contractors Near Me - Concord, California

See all

On two different houses we have had Arnold and his crew do a kitchen remodel and each time the results have been amazing. Highly recommend Expressions General Remodel and especially Arnold and his crew. Very professional, cleaned up every day, work was done in a short period of time and they had great suggestions on difficult aspects of the remodel. read more

Expressions did a beautiful job of remodeling our kitchen and at a reasonable cost. They had our kitchen remodeled in exactly 3 weeks from demolition to final inspection (as promised) and that included repairing the water damaged kitchen wall they uncovered during the remodel (at extra cost of course). Everyone we dealt with, Miles the salesman, Janeth and Arnold (the owners) and Sonia (office) were very responsive, and Edgar and his mate came almost every day and worked hard all day. We liked what they did so much that we also had them lay the same rigid core luxury vinyl plank flooring in our family room too. We would not hesitate to recommend Expressions General Remodel for your kitchen or bathroom makeover. They do a great job and at the most reasonable price we were quoted. read more

After reading some reviews from a couple years ago, my husband and I were hesitant. But boy am I glad we went through with Expressions General Remodeling!!! Dean, Janeth, and Arnold could not have been more helpful, nicer, and responsive to my husband and I. We have never done a big remodel before, being first time homeowners and they walked us through every step. We did our research and saved literally thousands of dollars. I thought it would be a lot longer than 3-4 weeks and my house would be a mess for months. They were in and out and safe to say completely transformed my kitchen into my exact vision. I can't believe the quality of work that was done, everything is high end and I wish I could use them again in the future, but I know I won't be needing a kitchen remodel any time soon! read more

Expressions General Remodeling - The final product of my fantastic kitchen! - General Contractors Near Me - Concord, California

We just completed our house remodel and we couldn't be happier. The team was very professional and courteous. We updated our kitchen, stairs and flooring. They came in with the most competitive quote. I will be considering them for future projects. Thank you Expressions Team!!!!! read more

See all

Hi all, Just thought getting a few min to rate Expressions, we hired them to do a kitchen remodel. We planned our kitchen remodel in couple of months, set up a budget and started calling contractors. First of all, we started searching contractors near by, we thought they would be affordable and close by. After reviewing each option we interviewed a couple, we decided to give Expressions a chance. Miles came to our home, on a Tuesday evening. Miles was professional, puntual & knowledgable. He gave us options within our budget, explained what materials could be used and the possibility of more work needed after opening walls. We knew what to expect...no surprises, straight forward and concise. The duration of the remodel was a bit of an adjustment, we didn't use our kitchen for about three weeks but everything was smooth, we choose materials, tile, backsplash, floor, etc. install, inspections etc.. By the way, we only decided to invest in changing insulation ( since was poor quality the existing one), also we decided to follow the recommendation of a beam support change. I can say that we stay under budget and the results were satisfactory. We have a new kitchen, new layout, our home is more appealing & I have so much more space to store cookware. After all, Expressions did a great work, we liked the materials & they met our expectations. We decided to write a review since some of you had bad experiences, we experienced the opposite, so we thought its only fair to say that was great with us. We are now considering upgrading our master bath & walking closet! We don't have to look for a GC this time, we trust and know Expressions!!! read more

Arnold the project manager, and the two men that remodeled our kitchen were very polite, knowledgeable, and hard-working. We were very happy with the outcome of our kitchen remodel. We would definitely recommend them, and would also consider using them for future projects. read more

OMG - This review is long over due - SORRY Here is why Expressions General Remodel is the ONE: - Free Quote / Estimate of Scope of Work you want done - I got 3 quotes (120K, 90K, & 77K) and Expressions (80K) was the mid price point & decided to move forward - Owner Janeth is easy to communicate with and fast to respond via phone and or email (let you know $ material aka low, mid and high grade and labor cost) - Arnold (Janth husband) is the person who will go out to your site to conduct measurements (get you exact cost) Scope of my Work - Sister house in Silicon Valley - Work was done in the year 2014 and took 6 weeks for 1,800 SQFT single level home - Budget was $60K, but ended up costing $80K - Work Done: Paint interior/exterior of house, gut whole inside of house, remodel kitchen & add a gas line for stove, remodel 2 bathrooms toilet/mirror/tub/showers/cabinets, remodel 3 bedrooms, add hardwood floors and carpet bedrooms, hardware, replace all interior/exterior doors, 4 closets, remove popcorn ceiling, new double pane windows, new fireplace, & electrical work for recessed lighting. read more

See all

We just completed a remodel on our kitchen and living room area with Expressions General Remodeling. They did such a beautiful job and we could not be any happier with how everything turned out. Our experience with Expressions General Remodel in all phases was stellar. Dean came over and helped us with the design and was able to give us a quote right away. We had received other quotes, but EGR was the most reasonable, and we felt that they were a better fit for what we wanted done. They are also a one-stop-shop and took care of everything from the design, engineering, and the permits! We had met with Dean again, as well as with Janeth and Arnold to finalize the design and plans for our renovation. A 3D rendering was generated by Janeth which helped us to visualize what our new kitchen would look like. Dean and Janeth also made time for us to visit their showroom as well as another showroom for our countertop and backsplash. Picking out the marble and backsplash was overwhelming, but they were very patient and provided some great recommendations as we explored our options. Because of COVID, the process of getting the necessary permit to start the project was slow, so they were not able to start right away. However, when they finally were able to start the project, Arnold and his crew (Edgar and Abel) were awesome! They were very polite, respectful, friendly, trustworthy, and hard workers. Their workmanship and detail on everything was awesome. Both Janeth and Arnold were so easy to work with throughout the process. They both were very attentive and responsive whenever there was a question or when we wanted to change or add to the project. It was a real pleasure working with them and the team. Thank you EGR team, we absolutely love our new kitchen and living room! read more

See all

We just finished our kitchen remodel with Expressions and we couldn't be happier with our choice. From start to finish they made a potentially overwhelming process as easy as possible. During our first meeting with Miles, he answered all of our questions and took time to listen to our needs and explain every step of the process. Later, 3-D renderings were offered to really helped us envision the finished product. Janeth took the lead as my point of contact after we signed our contract. She helped us shop for countertops, flooring and backsplash. She patiently made sure I was satisfied with my selections and even offered to go to multiple stores to ensure so. The project started and ended on time and stayed true to budget. Our project manager Arnold made sure everything was completed to my standards and satisfaction. The best part of working with Expressions was their excellent communication. My husband and I work full time. I relied on Janeth and Miles to help me communicate with the crew and answer any questions I had along the way. I never felt abandoned or ignored. I would use them again in a heartbeat and will happily recommend them to family and friends. read more

See all

We remodeled our kitchen this past summer. The initial consultation process with Dean was really helpful and ultimately helped us redesign our kitchen into what it looks like today. We took our time in deciding about which designs and materials we wanted, and in turn Dean and Janeth were very patient and helpful in the process. Their showroom had a good variety of cabinetry colors/designs, and a lot of options for kitchen hardware. The day we actually started the design, the whole team came to our house and generated a 3D design based on our specs, which was really helpful. Our job foreman, Arnold was very available and responsive through the whole process. The team of workers who here Monday through Friday were very respectful and hard working. All in all the job took just over 5 weeks. The quality of their work and materials is very good, price was reasonable and the end product was even better than we had originally anticipated. Would definitely recommend this company for your kitchen remodel. read more

See all

Super happy with the quality of the work done. We had our kitchen remodeled and the planning, and the material selection process was very painless. The timeline of the project had to be extended beyond their original estimate but I didn't care of that as much though since I would rather still get higher quality than have the project rushed. Great work overall! read more

We had a great experience working with Expressions General Remodeling and we love our new kitchen! Their quote was the most reasonable among several bids, and we felt the most comfortable with them (Miles was awesome!). We never had an issue with the crew not showing up, and we were very impressed with how hard everybody worked. I suppose there are always some bumps in remodeling, and that was the case with us...but Arnold, Janeth, and Hill were great about resolving everything to our satisfaction. I would highly recommend working with Expressions General Remodel! read more

Expressions General Remodeling - Before remodel...scary! - General Contractors Near Me - Concord, California

See all

I hired Expressions for a kitchen and bathroom. I found them from the Malou show and they will be filming my Kitchen later for an episode. I am more than happy to show off there hard work because they really did work hard. My house is very hard to do construction at because of its location. My husband built the home and since he's passed it was very difficult for me to let anyone else work on the home. Kyle told me he was good at coming on budget and finishing on time. He followed through with everything he promised. He just needs to be more understanding about peoples schedules. He wouldn't allow the work to stop because I wasn't able to be there everyday. I don't like people in my home and even though all the workers ended up being lovely people I still was very nervous about it. I will be calling Expressions again to continue the new kitchen floors into the rest of the home. read more

Expressions General Remodeling - General Contractors Near Me - Concord, California

See all

Working with Miles, Arnold, and Janeth was easy. The crew led by Napolean worked super hard, even working weekends to get the job done on schedule. The outcome was amazing. My husband and I feel like we're living in a completely different (upgraded) house. Lastly, their prices were very reasonable. We will be using this company again. read more

See all

We engaged Expression General Remodel to implement a fairly extensive renovation of our 2400 sq ft home. Every room in the house was touched in some way, with new flooring, paint, and lights throughout. We also gutted the kitchen and completely altered its layout. And, in the master, we gutted and expanded the master closets and bathroom into crawl space behind/under the house. That involved engineering work to alter the foundation and structural work to combine two walk-in closets into one, as well as pushing out and re-arranging the bathroom layout. Upon discovering that a known small leak was actually more like 15 years of undetected water intrusion, we later expanded the job to include replacing the sheathing and stucco on the exterior of one side of the house, along with repainting the entire exterior and refinishing multiple redwood decks. All in, the job had us out of the house for three months, with another month or so of work continuing after we moved back into the upstairs (right in line with the original projected timeline). Miles was very easy to work with designing the work to be done, and throughout the management of the project. He was our primary contact and was always responsive and available. He patiently worked through the design process with us, providing a few different renders as we worked through the new layouts for the kitchen and master bathroom. The work crew was also friendly and diligent. Luis ran the show on the ground, and he was a pleasure to work with. And we really appreciated our two shopping days with Janeth, who made the daunting task of selecting counters, tiles, and flooring a breeze. What initially drew us to Expressions was the one-stop-shop nature of their business. We loved that they handled the design, engineering, permitting, and build without us having to engage and coordinate different vendors for any of that. We've witnessed co-workers and friends go through renovations juggling an architect doing design on one hand and a separate contractor to implement the work on the other, and we're really glad we did not have to deal with that headache. We love the results of our renovation with Expressions! We expect to be enjoying it for years to come. ~Amy & Steven read more

Expressions General Remodeling has done many jobs for us at our rental properties and also recently did a complete kitchen remodel in our own home. They have always done an outstanding job. We had other contractors look at proposed projects and say they could not be done. For example, one was putting washers and driers in a 100-year-old apartment building. Other contractors could not figure out how to do it or said it could not be done, but Arnold of Expressions said "no problem" and was able to do it with no difficulty. When we wanted a wall removed in our home several contractors shied away from it, either because they did not know how to do it or said it was too complicated. Arnold again said "no problem" and was able to remove the wall with an excellent result. Arnold and Janeth (owners) are very pleasant and professional, and all their employees are skilled and courteous. I highly recommend this company. read more

Although we did not go through with our remodel, our experience with Expressions General Remodel in the planning process was stellar. Remodeling a kitchen is a complicated and stressful process - but Miles was great - he had great communication with us via phone, text, email. He was very flexible with scheduling an appointment with us to evaluate our space, and he was very candid about what would work well for our kitchen. Miles offered design suggestions to improve our kitchen utility and practical options to get the most bang out of our buck. Of all the bids we got, EGR gave the most reasonable bid. In the end we decided to hold off on our remodel for personal reasons - Miles was understanding. When we are ready, I am confident we'll be calling on Expressions General Remodel again. read more

Consultation and Design are excellent Miles is patient, professional and knowledgeable, Janeth helped me with material selection and Design very pleased to work with her, Esmeralda at the office and is very responsive and polite, all the workers are respectful and know what to do to turn my kitchen beautiful. Overall I am very happy with my kitchen, I strongly recommend this company. read more

Amazing service from start to finish. Miles, Janeth, Arnold and the on-site crew were a pleasure to work with and always professional. They listened to our ideas and plans, provided feedback and options, and delivered on schedule. We found them to be skilled in all areas, knowledgeable of building codes, and produced excellent work. They were also very good about conferring with us on any issues and offering solutions -- fortunately we encountered a couple of minor problems. We had no difficulties reaching the team and found them responsive via email and/or text regarding any questions we had throughout the remodel. We also requested some changes during mid-project which they easily accommodated. Going through remodeling is stressful and challenging, so we were very happy that the project got done on time and exceeded expectations. Highly recommend Expressions General Remodel! read more

See all

I haven't hired these people, but saw them on TV running a 30% off special. When they came out to give me an estimate, they quoted a verbal price to me before the TV discount (so i should have seen a much lower rate after discount). But when I asked them to send it to me in writing, it was $5500 more than the verbal quote. It seems like they pulled a bait and switch on me by telling me the price already included the discount. This company seems dishonest to me. Customer service was not reputable, I saw enough red flags that I will not be hiring them. Thanks for wasting my time. read more

Unfortunately, we had a very poor experience with Expressions General. While they did do a good job installing the downstairs flooring and painting the family room, the carpet and the carpet installation on our stairs and in the upstairs rooms was less than satisfactory. My feet were continually being poked by the carpet tacking on the stairway. In the upstairs hallway the installation produced numerous seams (see photo). In the master bedroom, in particular, the carpet was laid in two separate directions, so that it appeared as though there were two separate carpets. Additionally, when Expressions General came back to fix a seam in our master, they cut out a piece of carpet which had been used to support our elliptical, which created an new ugly seam resembling a doormat (see photo). Overall, the carpeting aged extremely quickly (we had the carpet less than a year) and when an independent inspector looked at the carpet he said it was of low quality. Expressions General told us it was a grade used in commercial buildings. Finally, in our master bathroom they installed a shower door, which was poorly sealed causing large water puddles after every shower. They came back once to fix the seal, but they only replaced the seal with the same cheap material, which begin peeling off after a few weeks (see photo). The bottom line was we were forced to hire firms to install a new shower door correctly and to install new carpet upstairs and on the stairway. This cost us an additional $6,500! While, Expressions General did not have the quality of carpet that we ended purchasing, they did offer to install any carpet we bought, but after their initial and subsequent installations, we decided we would pass and go with a firm that specialized in carpeting. We cannot recommend Expressions General for anything except laying floor and painting. It was a costly mistake on our part. read more

See all

We started our remodel project with Expressions November 2017. In the beginning things were great. Miles was professional and they provided a reasonable quote. We were not living in the house since the remodel was of the entire interior of the home but made it a point to be on site at least once a day. Our contract was for $80,300 (labor ONLY). We did a walk through and were being as thorough as possible since other bids required this of us. Miles assured us most of the things we were listing were part of the general project and understandably included but we continued to list them off verbally. Due to the rapport we had with Miles we didn't worry about the details being included in writing on the contract. This was our first mistake! Once the project started we were told many things were not included and we had to pay a third part to complete these projects because they quoted us three times the amount of what other contractors wanted. We were supposed to meet to discuss the new bathroom layout but still hadn't set this appointment up past the remodel and $20K payment made. After pressing the issue I finally received a 3D layout of both baths. I had questions but received limited response. Since I had to pull permits by that time (the project was already started) I made changes on the layouts and submitted them to the building department and to Janeth. They made great headway with the work but continued to make mistakes and when I would show up to check on the project since I couldn't get a response from Arnold, Janeth, or Miles there was mistake after mistake. When Janeth or Arnold would finally contact me they were unprofessional, aggressive, and unreasonable. They claimed I was making change orders when it was not. Upon discussion with the crew (who were the most helpful of anyone) it appeared that they had the initial layouts and even after the layout alterations were confirmed with the office the crew was never made aware. The miscommunication was unfathomable. No one was on site to oversee the crew and I had to make it a point to be on site multiple times a day (while working mind you) just to ensure the crew had proper information. After they built a wall into my newborns bedroom without my knowledge and I let that go because I was pregnant and fixing it would be too time consuming I decided that I wasn't going to allow anymore mistakes and that I was going to be insistent that they repair their mistakes and pay for the repair of them. Attempting this was extremely stressful. They walked off the job because I wouldn't pay them based on what they believed to be owed instead of the payment schedule they created. They messed up the tile TWICE and were astonished when I told them to change it and pay for the necessary extra tile. They floored under the cabinets and island in the kitchen and then didn't have enough flooring to finish half of the master bathroom. Also, upset they were made to fix there mistakes. They were reluctant and verbally abusive at every turn. Email wars became common practice to ensure I had everything in writing just in case legal action needed to be taken. Now the tub they installed isn't working after final inspection and even though CA civil code 90 requires they be responsible for their workmanship for one year they aren't taking responsibility for it because a third party installed an outlet weeks before the tub stopped working. I now have an unleveled floor, can't fix flooring issues without taking apart my kitchen in the future because of their flooring mistakes, an inoperable bathtub, and a 4inch wall built into my babies bedroom. AND I had to replace a brand new vent hood that was bent when attempting installation because Arnold (owner) said I couldn't prove it. I'm sure they will reply with their own understanding of how this occurred because they always do. The CSLB is my next step. I know I won't have a real resolve for what has happened to me but save yourself from them. Please look at other reviews. It is not like me to rant or complain or have issues with people. The workers did great work when they were properly instructed and I will not take that away from them but this company is terrible to deal with. I'll upload photos of our home finished. All cabinetry & counters were from AA cabinetry not expressions. read more

See all

We had our kitchen remodeled by Expressions General Remodeling. I would definitely recommend this company. Miles Sanders came out to give us an estimate and had some great ideas for our project. He could see that I loved the color blue and suggested that I paint my kitchen cabinets dark blue with white walls. I wasn't so sure about that idea, but I absolutely LOVE the result. He was great at helping us stay within our budget with great ideas. Janeth met us at the granite warehouse to help pick out our materials. She was also very helpful and changed my mind on what I had chosen for the flooring. The tiles she recommended are one of the items most people remark on when they see my new kitchen. Crew Chief Arnold did a great job making sure we were satisfied before they were all done. I had two complaints: 1) I would like to have been kept more informed on delays. The project was supposed to take about 3 weeks and ended taking more like 8 weeks due to 2 major delays. We didn't know why no one had shown up for a full week. After we called Arnold, we found out there was a delay, because they had ordered the wrong size cabinet doors. This happened a second time when they had made the wrong size sliding drawers for some cabinets. 2) The painter did a nice job on the cabinets, but we had a lot of over spray. He also did not remove the blinds before he started and did not cover them. They were ruined. However, Arnold made sure to take care of the issues with the over spray areas and replaced the blinds. I would recommend this company for your remodeling project, because they were very responsive, professional, and had some great ideas. read more

See all