Kelly was an incredibly helpful and kind individual who assisted me and my fiancée in a very…read morestressful time. We foolishly dropped our engagement ring in the rental car and after an hour of desperately searching, we went to an auto shop. Kelly was kind enough to drop what he was doing, reassured us. and found the ring within 10 minutes (it had fallen in the emergency break slot). He made sure I was well taken care of and felt genuine and sincere. He didn't even take any sort of payment from us. Highly recommend this place and cannot thank him enough for his quality service!! Also Rex the shop dog is adorable! He saved our engagement day!

Halfway through a two week road trip the sliding door in our van wouldn't close. It couldn't be…read moreforced so we made the drive from our campground to Banff with the door stuck open. Banff Service was super responsive and helpful and had us back on the road with an emergency fix in about 10 minutes. They saved our trip!

Around 4pm on a Friday the oil light came on in my car. The folks at Canmore Chrysler said "come…read moreon over". My car was ready to go well before 5pm. They're so friendly and helpful, they even topped up my washer fluid.

We pulled in Canmore around 1 am for fuel. After filling up, the truck turned over very slow and…read morewon't start. We checked the battery connections, boosted it and it would not start. We figured out that the AC Compressor seized. I call the shop and told them what happened and they told me they would look at it as soon as we got it there. Upon arrival, they confirmed our prognosis and started looking for a new compressor. We had to get back to the west coast for the next morning. No compressor was available that day. We decided to by pass the compressor. After trying a few belts they figured out that if they moved the idler pulley one of the belts would work. We got on the road and got home on time. The staff was great, i highly recommend this shop. Dave H

We had a tire pressure issue while visiting Banff and Hertz would do nothing to help. Banff…read moreservices were able to get us in quickly and repaired the tire. They were wonderful, professional and very efficient. Highly recommend.

Wow. Such a great people and ofcoruse service. Honest, kind and most important professionals!!…read moreI wish we have such a reliable mechanic shop in Miami.

A relatively small operation that prices reasonably, does excellent follow-up service and doesn't…read morepush for unnecessary changes or upgrades.

I am currently in an Enterprise Rent a car that I rented in Gilbert, AZ. I have it for month to…read moretour the Candian Rockies and Glacier and TR National Parks. Out preparing to cross the border the service due message popped up. Arrived in Canmore Alberta and discovered an Enterprise store there. I pulled in and they had an agreement with OK Tires a local place. I drove it there and they said it would be 2 hours. We took the local shuttle into town and returned by cab as requested before their closing time of 4:30pm. No sign of the car in the lot or on either of their lifts. Went and was informed it was parked up the street make a left and walk down that street until I found it. It was ¾ of a mile away. No sidewalks, no shoulders through a street narrowed by a construction zone. We're 74 & 72 years old and that walk was not on our dance card. In hindsight I was so unexpected of this I walked out without blowing my top and telling to shove their shop UTA!

Recently visited Banff. One morning I woke up and one tire was flat. Thanks to the hotel concierge,…read moreI contacted Macs Mobile Tire over the phone. Scott MacCabe was the person answering the call. He was very helpful and polite. He explained in details what he will do and he came to meet me right in my hotel; in less than 30 minutes he showed up (I was really surprised!!!!!!). We went to the parking garage and after assessing the damage he explained step by step again how he will proceed in order to fix the problem. In about an hour later, he had completed the work. Scott was very professional and friendly. I really appreciate his help; we dont want this type of experiences away from home while on vacation but having someone ready to help in an outstanding manner definitely makes it less stressful. Thank you again Scott!!!

I got exceptional service here. I knew exactly what I was interested in and they made it happen. It…read morewas an excellent experience from the test drive to signing the final paperwork. There was no pressure, everything was clearly explained anytime I had a question. They encouraged me to reach out to them if I need to for any reason. It made me feel confident about my first new car purchase.

Buyer beware. Using the online booking system to to reserve a bus trip to Sunshine Village, I…read moresearched for buses leaving the next day and when I saw a nine AM slot available for two people I purchased it. I then realized that there was a mistake and the bus had left at 9 AM that same day, or nearly 12 hours after I was booking it. Yes I realize that I should have been more careful but I also didn't think that an automated system would let me book a bus that had already left. I called the next day to let them know about the error and they offered to put us on to the 9 AM bus as we had intended to book. That would have been fine except that we were still almost two hours away in Calgary. Then the fun began. After many, many questions I asked that the money be refunded. The person on the phone agreed. Four e-mails and a number of calls later, still no refund. I now have to get the credit card company involved. No integrity or service here.

Disorganized and an hour late starting out. Best for beginning snowshoers…read more We waited for the bus in Banff at the appointed time to go snowshoeing with WMA. With his clipboard showing 12 paid customers, the driver/guide arrived in a van with seats for 11 passengers(!). After he finally realized his miscalculation, he called the WMA office. Following a 45 minute wait, a taxi arrived to take the 12th passenger to the ski resort behind the van. The web page description indicates a 2.5 hour trip on snowshoes. Including the gondola and chairlift rides up the mountain and frequent stops to explain how to use snowshoes, walk in them, recover from a fall, break for cocoa and cookies (provided by WMA), detailed descriptions of continental divides, local fauna and wild animals, the total actual snowshoeing time was probably just over one hour. For a beginner, this is probably ok but any experienced snowshoer will be unsatisfied. The terrain is varied, expansive and beautiful; our beginning altitude was 7875 feet, descending c. 1000 feet to the gondola ride back to the van. The guide was very nice and is expansions clear.

Excellent service provided. while the repair was primarily cosmetic (scratched rear bumper), the…read moreinitial estimate was very quick and competitive. the job was completed quickly and as promised. excellent quality and clean job. Focus and recommendation was to complete a high quality durable repair as good as new, as opposed to quick and cheaper paint touchup process.

Totally not worth going to, they are very expensive unfriendly unprofessional and rude. I ended up…read moregoing to the other Bodyshop and Canmore called Lockwood autobody and they were amazing very refreshing after visiting The fix auto.