We recently had all new windows and doors installed by Pella. Kate was the sales rep that assisted…read moreus in the beginning. She is knowledgeable, had great suggestions and has a no nonsense, down to business way or doing things. Her expertise was much appreciated. Now for the installation... The entire crew was professional, and had an extensive understanding on the process. The workmanship is outstanding! (There was a bit of a mix up having to do with the interior color of stain, but this was due to the staining process done prior to delivery and it did NOT have anything to do with the installation crew.) Sean was onsite and oversaw the crew. His attention to detail was greatly appreciated. It was reassuring to have his skill and professional knowledge throughout the entire project. The rest of the crew, Ray, Jason, and Donald did a phenomenal job! Each and every one of them clearly take pride in what they do. They ensured each window and door was installed correctly and had a beautiful result! The excellent service didn't end when the project was over. And that's what sets the Pella Installation team apart from the rest. Sean has continued to be available and happy to answer questions that have come up. Ray came out recently to assist me with a question I had, and both Sean and Ray are still just as friendly and helpful as they were during the project. THAT is was sets them apart from the competition! I am VERY happy we chose Pella for this project!

I hired Pella to put in a large sliding glass door and a new window. The team did a very good job…read moreinstalling the door and window. The problem is that the stucco on the house needed to be repaired from the construction and they painted over the stucco. I am new to Santa Fe and I am unaware of how to repair stucco. The color did not match the house and I was told by the team leader that the color would blend in with the effects of the sun. My contractor who installed the patio where the door leads out, informed me that you never paint over stucco and that this looked very bad. I informed that manager, Joe who refuses to compensate me properly for this problem. I was misled and now the stucco has to be fixed by my contractor. I was only offered $150 for this problem - the project was upward of $15,000. This is bad customer service. They were paid in full.

They came quickly (but not emergency service as they were out of town.) As an aside, I don't think…read morethey charged me for the emergency call either. The owner himself came and took care of this and the work was done quickly. It wasn't perfect (some small edges were broken with the vandalism and/or busting out the existing glass. They are internal, small, and one would ever know. Took less than an hour for a double pane with ornamental bars re-used/salvaged from my own door. Looks fantastic (just not perfect, albeit minor.) Price seemed competitive also. Owner exceptionally polite and responsive.

Horrible job, worst repair I ever had done. Talked with Fernando Herrera about replacing a window…read morethat had slide by shash on each side and screens. The sash of the picture window had marks from a break-in and screens were damaged. He and a helper show up just replace the glass in the center. They smeared some white putty over the marks on the sash. Said he would replace the screens, then after getting payment of $632.14 he said "get me the old screens and I'll replace them". I told him the old screens were sent out in the trash all broken up but the other windows on the building are the same size. He said "get me the old screens and I'll replace them" as he's scurrying to his truck! I called him on the phone about the sash being all chiped up and the screens. He said "Don't call me again" then hung up on me. WOW! Don't recommend anyone ever doing business with this man...

The first year I didn't see any issues. Since then, the big window in my dining room has water fill…read moreinside the casing of the window sill because weep holes keep getting clogged up. The slider in my spare bedroom doesn't roll on the tracks smoothly. Since having them install all new windows and sliding doors, it has not improved any utility usage improvements. These Milgard windows and sliding doors are crap. Same yourself heartache and go elsewhere for Windows and Sliding Doors.

I think this company did a good job. Their price was fair and they were thorough. Jon helped me…read moreplan the windows and did a good job. I made it more complicated since my builder asked me to manage the window order but the design came out nice. I am very disappointed in the window manufacturer, Milgard, however. Three windows had to be replaced immediately and now 2 don't close and one leaks. The windows have not even been in 8 months at this point and the house hasn't been lived in since I don't have occupancy yet. Still waiting to get it re-evaluated by Milgard for the second go around. I would use Enchantment Windows and Doors in the future but only if they used another manufacturer. My builder feels my Milgard windows/ doors are worse quality than the builder grade he uses for home flips.

I hired JRM Constructing and Roofing to roof my home, great pricing, punctual, cleaned up all…read moredebris, professional staff. Very happy, highly recommend JRM Construction.

From the owner: Welcome to JRM Roofing & Construction We Specialize in All…read moreTypes of Roofs JRM Roofing & Construction is a leading Santa Fe, NM. roofing contractor, specializing in new installation, re-roofing, industrial/residential/commercial maintenance, and emergency repairs. JRM Roofing & Construction is a family owned and operated business serving Santa Fe and surrounding areas. We pride ourselves on our quality work. JRM Roofing & Construction is dedicated to providing quality workmanship and materials specializing in installation, re-roofing, Industrial/Residential/Commercial, maintenance and emergency repairs for roofing. Serving Santa Fe, JRM Roofing & Construction has attained high standards from 20 years of experience. JRM Roofing & Construction uses top-quality products and we strive to be the experts in the business. Our experienced talent and efforts are always continual in our services. We provide information on roofing products and solutions to better our customers requirements. Choose JRM Roofing & Construction For All Types Of Roofs: Flat Roofs Metal Roofs 24/7 Emergency Repairs Re-Roofing Roof Repairs Roof Installations

This guy is a joke. He completely overcharges, only works a few hours every day, leaves his…read moreequipment laying around your house even after he leaves for the day, our front door doesn't even line up to lock, and he is a horrible communicator. His finished work looks like an amateur. Don't waste your time or money. He was horribly difficult to deal with. I wished I would have found someone else. ​

This guy is a clown. You will be nickle and dimed for sub-par work…read more You would be better off going on YouTube to look for instructional videos or finding a random dude outside of Pete's place to fix your door or window.

Fortunately, or unfortunately, depending on how you look at it, our house has lots of mirrors and…read morelots of glass. fortunately, or unfortunately, depending on how you look at it, our house has lots of mirrors and lots of glass. Santa Fe glass and mirror has helped us with so many things. different company had replaced several very large windows that never looked quite right. Robert, from glass and mirror took one look at them and said well not thick enough and they're the wrong tint. The biggest problem we had, however, was in facing window that sits in an Adobe wall. We were having huge problems with the getting damp after a rain. We had the wall looked at and reinforced on the outside underneath. Robert took one look at it and said the in good except for seals worked on that window worked on other windows replaced some of the cranks and after I can't tell you how many years of issues in that room, everything there is now perfect. Thank you, Robert and

Breached seal on window replaced with non uv glass which was not the type of glass the window…read morecalled for. The center dividers were also not done. They trashed my window as well. I actually went out three times while they were doing the work to check on things as it didnt seel things were going well. Four razor blades left in my gravel driveway. Was supposed to get back to me with a remedy. NADA.

I had one window replaced. It was great this time end of Nov. The 2 young men that replaced 2…read morewindows out front, the chainsaw got out of hand and they cut into my new paint job and I had to have it repainted and they also broke the tiles 2 or 3 of them in my living room that need to be replaced. So this time was not the best experience.

Great guys and products! The install went very well and the guys were very professional and cleaned…read moreup after. No complaints! Would order from them again!

We had a leak above a bedroom window that appeared to be from old siding. We replaced the siding…read morewith stucco and repaired the drywall. Imagine my surprise when it rained and the leak returned. I had two window companies look at the window BEFORE the drywall was repaired and closed. Everybody said the existing window looked fine. They were wrong. Out of frustration I called Casey at Door and Window Company and he was kind enough to talk me through the issue to troubleshoot it over the phone. He decided to come take a look. It took him less than 10 minutes to discover that the leak was from coming from the window that was less than 10 years old. Not only that, but Casey also determined that the person who installed the window used the wrong window and that is why it was leaking. They installed a block frame window that was allowing water to seep right in. Casey immediately ordered a new window and came back to install it when it came in. From start to finish Casey was a pro who cares. He could have given me the same lip service the other two companies gave me but he went the extra mile to do the job correctly and I am grateful for people like Casey. Honest and professional.

From the owner: Door and Window Company, located in Albuquerque, NM, is ready to assist you if you're in the market…read morefor new doors and windows. During our design consultation, we will help you determine what style, size, and shape of window or door you need to fit your home or business.