I love the tanning beds and how clean they are. The staff has always been extremely nice,…read morewelcoming, and professional.

This place is a joke. On May 10th, TEN WEEKS AGO, I reviewed this gym. My only two complaints at…read morethe time were lousy housekeeping and equipment that stays out of working order for extended periods. Well, since then, NOTHING has changed. As my husband is in the military and we relocate a lot, we've been members of over a dozen gyms. We've NEVER seen a gym that cares so little about its members. Even the smallest mom-and-pop gyms repair their equipment in a timely manner. The leg press and cable station pictured have been out of order for three months now. Since then, three other cable stations have gone out of order. WTF, Crunch? I guess you just don't give a flying fornication about your members. The only reason we still go to this gym is that it's convenient. BTW, EVERYONE complains about the busted equipment and the deplorable condition of the restrooms.

On July 5, 2:43 am I went to Planet Fitness to work out as I do most nights and I keep getting the…read more"Pavell" (tall skinny black male) that works at night" always harassed me. This time he as me to leave because my subscription was not active. I mentioned to him it is active you need to do your research. "Pavell" (tall skinny black male) said, don't talk to me". Then he said "you need to leave" then he said, I'm calling the police. The police came and I proceed to show the guy who works night and the police my app and email I received that my account is active. Then he said, "just because you have the barcode doesn't mean you are account is active". So then the police and him asked me to leave and I left. On July 7, 2025 the store Erica the store manager contacted me and told me that they had my my account with a different name but its fix now. I Ask about the guy Pavell that called the police on me for Planet Fitness mistake? The manager Erica, says I will look into it. On July 7, 2025 the store Erica the store manager contacted me and told me that they had my my account with a different name but its fix now. I Ask about the guy Pavell that called the police on me for Planet Fitness mistake? The manager

On July 5, 2:43 am I went to Planet Fitness to work out as I do most nights and I keep getting the…read more"Pavell" (tall skinny black male) that works at night" always harassed me. This time he as me to leave because my subscription was not active. I mentioned to him it is active you need to do your research. "Pavell" (tall skinny black male) said, don't talk to me". Then he said "you need to leave" then he said, I'm calling the police. The police came and I proceed to show the guy who works night and the police my app and email I received that my account is active. Then he said, "just because you have the barcode doesn't mean you are account is active". So then the police and him asked me to leave and I left. On July 7, 2025 the store Erica the store manager contacted me and told me that they had my my account with a different name but its fix now. I Ask about the guy Pavell that called the police on me for Planet Fitness mistake? The manager Erica, says I will look into it. I also call and emailed Tara Kidd several times but she declined to respond.

Not impressed with customer service. Took my grandson to workout and they wanted to charge a 15…read moredollars day use fee for what have been about a 30 min workout. So they lost my membership fee for 15 dollars. Pretty stupid if you ask me!

Oh why can't something work here. The heat in the pool was out a longggg time. The sauna is broken…read morea longggg time. I just stopped going.