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    Extra Space Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    7 months ago

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    Great Movers - wrapping furniture

    Great Movers

    (569 reviews)

    $$

    Midtown West, Hell's Kitchen

    Couldn't have been better! Fabio & his team moved quickly, handled everything with care and were…read moreperfect gentlemen. Highly recommend.

    DO NOT HIRE GREAT MOVERS -- UNPROFESSIONAL, CARELESS, AND DISHONEST…read more On October 30, 2025, I hired Great Movers to remove and store heavy items from my property. Three movers arrived, led by a foreman named Steve. They were instructed to place the sofa and love seat in a designated dumpster area. During the move, the team used our bathroom while working in the bedroom. Shortly after they left, my daughter arrived home and immediately realized that her gold, diamond, and pink sapphire necklace -- a deeply sentimental graduation gift she'd worn almost daily for three years -- was missing. It had been safely in the bedroom that morning, and she hadn't worn it that day due to her outfit choice. We searched thoroughly. It was gone. I texted Steve immediately and asked for his manager's contact information. When he called back, I explained what happened. His first response was dismissive: "Great Movers isn't responsible for stolen items." No empathy, no concern, no sense of accountability. Over the next three days, I called the company multiple times and left messages for management (Saad or anyone in charge) -- not a single call was returned. Zero acknowledgment. As if that wasn't enough, I then received a call from building management saying the movers had dumped my furniture next to a pizza shop's dumpster, upsetting the business owner. I had clearly told them to place the items inside the designated dumpster area. When I called again, the dispatcher promised to contact Steve. Steve later claimed I "never said anything" about a designated area -- an outright lie. He finally returned to move the furniture to the proper spot, but even then, he set it next to the dumpster until I told him to put it inside. When I again brought up the stolen necklace, he was cold, sarcastic, and emotionless. I told him I would be filing a police report and that if the necklace was returned, there would be no questions asked. His only reply was to ask "where it was located." It is now November 5, and I have still received no response from Great Movers management. This experience has been deeply upsetting, not only because of the stolen jewelry and unprofessional conduct, but also because of the company's complete lack of integrity, accountability, and compassion. My advice: DO NOT USE GREAT MOVERS. If you value your belongings -- and basic human decency -- find another moving company. Great Movers = Great Disappointment.

    Van Express Moving & Storage - 01

    Van Express Moving & Storage

    (179 reviews)

    I had a great group of guys help me with my move. I've moved a lot and have always had a pretty…read moregood experience, but these guys were polite and very easy to deal with. Oh, and quiet. No yelling across the way. My new neighbors said they never heard them. I forgot the name of the foreman, but if I ever move again, I'd like them to do my move. I removed one star because I felt the move was pricey. The standard has been 3 hour minimum. I had a four hour minimum plus the one hour standard travel time. I gave a very detailed list and based on the list is how I received the estimate. In my opinion, I felt that they knew it would be completed in less time and this is how they made their money. The move was completed in two hours. Aside from that, I can recommend this company.

    DO NOT USE THIS MOVING COMPANY -- PLEASE READ…read more I'm writing this on behalf of my parents, Scott and Ana Simon, both senior citizens who trusted Van Express Moving & Storage (Fairfield, NJ) with their entire home, a 5-bedroom house, garage, deck, and 3 bathrooms, for a move from New Jersey to Myrtle Beach about 5 months ago. The company seemed professional, had us sign everything online, claimed to be insured, and arrived on time. But after pickup, our belongings never arrived. They were 5 days late and kept giving different stories. We later discovered, on our own, that their truck had flipped over in Virginia, hit another car, and someone tragically died. They never told us the truth. They avoided calls, never took accountability, and offered no help in recovering even a single item. My parents lost everything, family photos, furniture, memories, gone forever. At their age, this has been traumatizing and life-changing. We had to start completely over from zero. The owner is David, and the representative who came to our home was Tuffick. They presented themselves as trustworthy, but when tragedy struck, they disappeared. If anyone reading this can help us in any way or knows what steps we can take, a lawyer: please contact us at scttsmn@yahoo.com Please do not trust this company with your belongings or your peace of mind.

    CroMont Moving & Storage

    CroMont Moving & Storage

    (22 reviews)

    Yorkville, Upper East Side

    Everything was smooth in the initial moving as well as excellent and responsive communication from…read moreAllen from start to finish. Moreover, my bed frame is a 17th century antique and difficult to assemble and dissemble. So when they left the first time, l discovered my headboard was loose, which surprised me as there was no such issue in my previous residence. So l informed Allen and within a week the fellows returned to Bloomfield, New Jersey all the way from Brooklyn and attempted to tighten the headboard with unfortunately less than great success, despite much effort. It didn't occur to me until they'd left that the rails must have been reversed so yet again the gentleman returned and spent at least 45 minutes to reverse the rails with much better results. Therefore, on a scale of 1-10, a la Spinal Tap, l rate them an 11 and will not only never use another company but will sing their praises until the day l die!

    Do NOT use this company (CroMont or ESquare). They attempted to steal my money, after sending only…read moretwo movers and then claiming I had more items than I shared, which was untrue, they demanded I pay the full balance before starting the job (a process that is totally unlike any other moving company I have used). Nevertheless, I paid. And, once I paid they turned around left. Needless to say, I refused to be scammed, recorded them and called the police who assisted me in verifying they voided the payment. Go elsewhere.

    Extra Space Storage - selfstorage - Updated July 2026

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