When arriving at Public Storage, I met Mark who was a pleasure to deal with. He made sure that I…read moreknew everything I needed to know and helped go over everything that needed to be gone over when it came to the price and the fees that I would be paying. He made sure to help me to the unit and give me all of the information about the unit. When I got there with a load of belongings he was already headed to another unit but when out of his way to show me where my unit was and explain that one way would be easier to get to the unit with less doors to open. Mark was very helpful, kind and patient. Thank you.

Got a 10x10 unit in November 2016 after having unit(s) in Extra Space Storage in HoHoKus for 10…read moreyears. I THOUGHT that I'd feel safer in a place with gated access, but this past winter the entrance gate was broken for about 6 weeks...basically ANYONE could drive in and enter the building where the storage units are because once inside the gate, that's it, no more security. I started to notice that the fire doors on my floor were ALWAYS open. I reported it. I was told by a manager that someone was just being lazy. Well that someone seemed to always forget every time I visited because they were always open. Like other comments, they raised the rent frequently, so they sucker you in with a low rate and make it up pretty quickly. Also the cart situation, frequently NO carts to be had, people left them on the floors. In September we had a sudden cold snap so I went to get my out of season clothes and met a woman exiting the elevator with a broom and dustpan filled with mouse dropping's from her unit. Yup, I'm outta here! Luckily just up route 46 is CubeSmart, incredibly CLEAN and SAFE. You need a code for the gate AND the elevator. Got there early Sunday to move in and the office staff was walking the hallways picking up trash and sweeping.

Public Storage Karen Imagine storing your personal…read morebelongings, paying your unit two weeks before due date for almost two years to become an enemy of liars. I remember when I first completed my papers at public storage Mountainside, NJ. Matt the manager asked me to write a review and my spirit with a loud voice said no, I never did. During the severe raining season my unit was flooded, after I made numerous complaints, I continued paying my unit two weeks before due date. All my child belongings was destroyed and I humbly kept my cool. I contacted Sedgwick Insurance which dispersed a little over two thousand dollars. This is when the problem began and I was introduced to public storage Karen. I explained to the manager that I had to buy over 60 sterilite containers to replace the box. I had to beg to be moved to a new unit and the manager wanted me to pay to move to a new unit, this is where I finally had enough and realized how evil these people were. After finally moving to the new unit, explaining to them I can't put the molded furniture in the new unit (this is after throwing away so many furniture) that my child has breathing issues and asthma . Matt was okay with it and informed me to contact the insurance company for more money in which I did. Sedgwick Insurance informed me that he misinformed me. He later existed me from the old unit and padlocked my old unit with PS (Public Storage) lock. I'm not sure how the contention and disrespect began but I believe he allegedly informed the district manager of my race and quiet demeanor that she felt she can call me, insult me and tell me that I'm giving her a headache and hang up on me. My girlfriends are upset yelling get your brothers, no it's time to react. So many men wanted to assist me in moving my stuff out but if they are falsely attacking me like this, I didn't want to get anyone involved in unnecessary drama. Why I kept my cool throughout this whole process was I experienced this in 2017. I had another Karen attack me, my brother who is a lawyer briefly got involved I told him no. My spirit said to let them finish. In 2017, my 2016 Toyota Camry was taken, my house was gone and my job was contacted. I thought I was crazy for believing in my spirit, I was not. A few months later in 2018, I was blessed with a FREE brand new 2016 Nissan Altima (identical to the Toyota but better) a small house and a new job in one of the best school districts in New Jersey. I watched the same people get into horrific car accidents, dying of illnesses, and life in chaos. The universe has to balance out and we all must pay for the evil we do to people especially those chosen for this task. Throughout this public storage nightmare , I watch my child heal a hundred percent. Exactly when I thanked God for everything, the teacher passed away. My heart broke and I begged God to wake this man up for me because no mother wants to see their child hurting. This teacher honored my child before he passed never ever knowing the hell she went through. So losing the belongings at public storage was nothing compared to losing a good teacher. I know my child understands that God will restore the material things back to her but people don't come back. As the district manager, the manager and public storage now owes me a debt. When you do evil to people, you owe them a debt. I write this not to defame anyone character but to share my truth and warning. I know there will eventually be court proceedings because the harassing phone calls has not ceased. So when storing your property at any storage unit, please do your research. It wasn't until I began preparing for public storage that I found out about previous flooding and complaints. Please do your research. For the district manager I believe this was to reveal who she is to herself and a warning to change. I remember a story I heard in 2003 from Joyce Myers and I see it right here.. "One thing people need to understand about extremely nice kind loving people is their other side is just as extreme, it's the hell that they have survive that makes them gentle don't mistake their self control for weakness, the beast inside them is sleeping NOT dead". Update: After writing this review yesterday, this morning public storage sent me a notice of lien on a unit that no longer belongs to me. This is the plan, so we are going to court and the public will see the excessive harassment.

Initiated 10 x 10 storage unit for $280 in April 2022 and by April 2024 they had raised the price…read morewithout my consent to $570!! This is an outrageous, price gauging unethical business that you should AVOID at all costs! I saw the charge on my credit card and immediately found a 10x 15 storage unit (also drive up, outside) one mile closer to home for $300! The price is locked in too! AVOID THIS PLACE, you will regret renting through them, trust me!

My belongings that I stored here were stolen. I found them on eBay. The management staff didn't…read moreseem to believe it, since they think their cylinder locks are impenetrable unless the thieves have drills. Just so you guys know - if you store things here, it could be stolen. It's not a secure facility and they completely dismiss any concerns about their security practices. Contacting their customer service email does very little as well - it's been a month since I reached out to their customer care address and they haven't provided any substantive response. It's not worth the rent you're paying.

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

I've moved about 15 times in my life and Main Street Movers by far was the best and easiest move…read moreI've had. Main Street was able to squeeze me in for a move in short notice which was so appreciated. The crew came early, was so gentle with my furniture and was efficient in moving my items in/out. I can't recommend this team enough!

Main Street Movers sent Alex Della Valle to my house to ensure I received an accurate quote for my…read moremove. Based on his assessment, three men and a 26 foot truck arrived on moving day. What should have been a simple two bedroom condo move took two round trips and 12 exhausting and stressful hours. The cost went from the estimated $2,000 to $3,000. I depended on Alex to know that in order to ensure a smooth move in a timely manner at the price he quoted, he needed to send a larger truck and more men. The three men arrived on time, were hardworking and careful with my belongings. However, during the last few hours, we were all exhausted. In a desperate effort to finish, I had to bring things in myself, and was unable to supervise. This resulted in the second load of boxes in complete disarray and many on the wrong floor of the house. A month later I am still unable to locate important items. When we called Main Street Movers to discuss it, Alex blamed the incompetence of sending too few men and a wrong size truck on their operations department. He denied low balling the estimate. The owners, Karen Mantzouranis and Tom Mantzouranis, refused to get on the phone at all or take any responsibility for our horrendous move. Please be forewarned and do not use Main Street movers.

Excellent service and communication. We had an unexpected issue (through no fault of Access Self…read moreStorage) that affected some items we had in storage, and what could have been an incredibly stressful situation was handled with so much care, professionalism & urgency. The staff was incredibly responsive throughout the entire process. They kept us updated, took photos of the affected items, helped us understand what was happening, and worked with us to figure out the best next steps. Things happen outside of anyone's control, but what really matters is how a company responds when something goes wrong. Access Self Storage staff absolutely showed up for us. I'm incredibly grateful for their help and would genuinely recommend them to anyone looking for a unit in the area. Thank you to the entire Access Self Storage team for going above and beyond!

Excellent service, the staff is very friendly and the space is very clean, its easy for parking and…read morethey help you with everything you need!!

Everything. Don and his crew are meticulous and very hard working…read more Happy to give an excellent rating!! They are the best!!

This company exceeded our expectations!! They were prompt, professional and did an amazing job of…read moremoving our furniture without a scratch! The owner Don is very friendly and a pleasure to do business with. They came in very close to the estimate. Unlike past movers that literally held our furniture hostage if we didn't pay an extra thousand ( Charles Movers ). I would highly recommend!!

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

Best storage in NYC! It's a family business, so the attitude…read moreis very different from all the big chains. They all are so nice, the office is always helpful and available to assist, the access is easy and the prices are great! They helped me manage a very stressful move. Highly recommend!

Friendly, supportive, and professional. What you want from any business. Was difficult moving from…read moreour apartment after 15 years. (Incredible how much you accumulate!) Burnest, Miguel, and Tuli made finding a place to put our stuff extremely easy. Love the welcoming environment of the office (free cookies and coffee!) and the helpfulness of the staff. The units are clean and they have all the carts and gear to make getting your stuff from car to unit pretty easy. Highly recommend!