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    Extra Space Storage

    3.0 (2 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Services - Extra Space Storage

    Self storage

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    5 months ago

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    3 years ago

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    Two Men and a Junk Truck

    Two Men and a Junk Truck

    (4 reviews)

    . After doing a virtual walk thru of everything I wanted to move, the sales rep gave me an…read moreestimated weight and a price of $5500 for the move and $1500-2000 to pack up my house. Told me if you want to save money pack as much of it as you can and we'll pack what's left. We packed up 90% of the house. There packers came to my house weeks later to finish and was there for 1.5 hours and charged me $850.00. After the move the price was $800 more than what was quoted to me because they said we were 3000# over the estimated weight price. I can see being off by 1000# but 3000#? When I contacted the "franchise manager" Chris of the Garner, NC office, he told me he would look into it. Waiting for his reply verbally never came. A week later I received an email from him basically saying " tough shit" and he charged my credit card. The balance of the move with the additional $800. What better way to get your business. They give you the cheapest quote and charge you a deposit then after the move is done they tell you your weight is more than they said it was. That goes for the packing portion also. If they would have packed my entire 2300 sq ft house how do they come up with $1500-2000 quote? It would have taken them at least 4 more hours to pack the whole house and would have been much more than quoted. These guys under quote there prices to get your business. When they do the job the price is considerably higher. Go with someone else. What is the purpose of a virtual walk thru when it means nothing to the final bill? I knew it was an estimated weight but being off 3000# is unacceptable.

    My mother had to move out of her place that she lobbed at for 30 years. In Raleigh. The estimator,…read moreMike was really patient with our constant changes to the inventory list. The movers, Benjamin & Maliki, were on time, kind, and also patient with us. They wrapped everything very well & met me in Rhode Island a few days later. They were all really easy to work with and made this huge move much smoother for us. Thank you guys! Katie

    Two Men and a Truck Durham

    Two Men and a Truck Durham

    (62 reviews)

    Look elsewhere. Unprofessional times a million. Not a clue what real movers do. Jaw on floor bad.read more

    I just really want to say how thankful we are with Kell and Angel for the great job they did for us…read moreon Saturday out of the Durham location ! I couldn't ever get the QR code to work but hope this finds it to their management team. My mother has moved out of state to be with more extended family for a better support system. My father passed away unexpectedly and suddenly in 2017 and as most can imagine, we really never recovered. It also caused everyone to procrastinate going into his shed where he had a workshop that he did excellent woodworking pieces, stocked his shop in fuquay with these items, and learned tricks of the trade from his father. This was email was his happy place. There was also a lawn shed and my mom's shed on site. - All were kept up nice from outside but 1000% full of my dads tool, pool accessories, lawn equipment to odds and ends for storage!! After my mom moved out of state, a little in a quick manor, especially when it was to hard to kind of open Pandora's box of mixed emotions... the sheds stayed closed for others to handle on her behalf once she was gone. Fast forward several months after she left ( I think many can relate) it was starting to affect the sell of the house. I reached out to this company, received the quickest response and truly picked my day and time. Communicating. Expecting to just get a quote and hear something in a few days, Kell said oh no, if you are good with quote, we can come back if you prefer or we can get started now. Both Kell and angel were kind, respectful of the situation, and moved fast and methodical. They gave so many options for payment to make sure it was as stress free for my mom who is out of state as possible. We knew it was going to be a lot, but they didn't even show the slightest bit of annoyance for the mess. They answered any questions right away, carried everything with care and nothing was thrown away. Knowing that these items would get a chance to be sold or giving or used by others that my dad worked so hard for and not just wasted and rot in a landfill made me smile knowing my dad would be so pleased. Kell said we just need 1.5-2 hours max. At 2 hours and 10 minutes, this huge truck was busting at the seams!! Like i said, 2 sheds were empty, the 3rd had probably about a little less than 1/2 of the super bulky and heavy items. What was left is super easy for us to finish up and feels doable. I can't say enough about how hard these two worked, their professionalism, quickness and efficiency! We would be pleased to be able to use them again! TOP NOTCH FELLAS!! Crystal Kidd

    Extra Space Storage - selfstorage - Updated May 2026

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