Liz & the staff were super helpful & knowledgeable. I had never used a storage unit & had no idea where to begin. We were in the process of moving from Hillsborough to Wilmington and needed a storage unit ASAP as we were renting out our home. Liz went above & beyond in explaining the process, made sure we had enough space & followed up on us making sure we had what we needed. Their spaces are very clean & closely monitored. If you're looking for a place to store your personal belongings rest assured this is the place to go! Thank you, Hillsborough Self Storage! read more

Lots of available storage spaces, both climate controlled and non. Prices are competitive, and their location just off of I-85 makes them very easy to access. The climate-controlled section, where we have our storage, has additional security of a live human being (beside the cameras and all of the locks)... many of the non-climate controlled units are behind a security fence with restricted access. The staff are helpful and kind. Kudos to them! read more

Service is good, space is good, price is good. But they don't pro-rate. I was charged $180 on March 7, and I moved out March 16. They don't pro-rate, but neither did I have access to the unit for the end of my month, even though I paid for it. They immediately lent it to someone else and doubled up. For someone on an EXTREMELY tight budget, this was simply unkind. read more

I cannot say enough wonderful things about Hillsborough Self Storage and Liz. My family and I moved from Florida to North Carolina and had gotten into a not so great situation with the moving company. Long story short, all of our possessions were being held hostage by the movers and we had about 2 weeks to find a place to store our items before we were getting charged 4x the price I was quoted or my stuff was set on the curb. We didn't have a house yet because we were moving in one of the craziest housing markets in history, so I also had no idea how long I would possibly need storage. I called probably half dozen storage facilities begging for help. All I kept getting was there was no one had availability and "we're so sorry we can't help". When I called Hillsborough Self Storage, I was practically in tears at this point because I was at a complete loss on what to do. All I kept thinking about were the irreplaceable items I had put into the movers hands that I was going to lose. Not only did Liz work with me to help me piece together a few smaller storage units that were coming available to fit all of my stuff in, she was just a good person for listening to me sob about my situation. When it came time to actually move our items in, she was personally there to make sure everything went well and to let me know she had managed to get us one unit that would hold everything, which saved us a lot of money. After the movers had scammed us out of thousands of dollars, every little bit of savings really went a long way. She let us rent the unit month to month until we were able to find a house. The immense relief I felt when she worked her magic and helped us get our items back cannot described. Not only that, when I informed her how the moving company actually rented out units from places like Hillsborough Self Storage and then held items hostage like they did to me, she said she would personally make sure no moving company would do that to her clients and scam other people. Beyond my personal situation, the facilities were immaculately maintained, units spotless, clean bathrooms. When my husband tried to get into our unit, I was called by the staff to verify who he was since I had not listed him as a person on our account. After that, I really felt like my stuff was truly being watched over and protected as if it was their own personal items. Seriously- Liz and this company cannot be thanked enough for what they did for my family. I would highly highly highly recommend them. read more

Customer service at Hillsborough Self Storage was outstanding. Whenever I called to ask a question, the staff made me feel as if I were their only customer. They were so polite, and professional. The climate controlled storage building was very clean and I appreciated that there were several hand carts to use. I will definitely refer others to this company. read more

Really wonderful to work with Liz at Hillsborough Self Storage. We needed a small, climate controlled unit after moving into town and she had just the thing for us. She was extremely helpful in working out a plan that gave us just what we needed. Definitely recommend them for storage needs. read more