Don't use this company. They don't want your business…read more They double the rent in 3 months Beware, make sure your next strongest space has a locked in price. Don't settle for Extra Storge!

Sherman and Onel have been so kind, communicative, and helpful through a busy move. I've stored…read morebelongings with Extra Space in several locations several times within the past few years and have always had a great experience. Would absolutely recommend!

This crew of amazing gentlemen moved my 90-year-old mother's belongings in efficient and record…read moretime! They were polite and careful with all her belongings and provided a quality experience for a great price! No need to look elsewhere. Book this amazing team!

They were great! Picked up my donations fast and easy. Great strong, kind and polite young men.read more

I'm shocked to see that there is only one review for Brassfield Self Storage. As the one previous…read morereviewer stated, their customer service is out standing. Don, the owner, really goes out of his way to make sure you are a happy customer. The employees are all very helpful as well. they really go above and beyond. We looked at Public Storage and was unimpressed. I continued looking and found Brassfield due to its proximity to Duke. I couldn't be happier with the summer storage unit. The units are climate controlled, the 2nd month is free, they offer a moving van to assist in your move at no extra charge, really, really amazing!! The units look new, and the facility is very well maintained. I will continue storing at Brassfiled over the summer for the duration of our daughter's college years. Thank you!!!

This storage facility has the BEST customer service! We were looking for a storage unit facility…read moreand Brassfield is one of the best out there. Climate controlled, security cameras everywhere, insurance not required but offered, 2nd month free, free use of metal platform trucks (carts), and a FREE 10-15 foot moving truck available for move in. On top of all those perks the rates are affordable. Cheaper than Uhaul with more perks. We ended up renting a storage unit that was too small. After business hours the area manager saw us struggling and let us move into a bigger storage unit really close to our old one. He told us he'd hate to see us move our stuff twice and to go by the office the next day to update the contract. He saved us from moving into two storage units. Absolutely amazing customer service.

Hi Great place. Pam and Al were very kind and helpful doing…read moremy process of renting my storage unit. Great location and price. Two thumbs up.

This storage unit place is terrible. From start to finish it was a Shi*show. I rented a drive up…read moreunit thinking it would be easy but NO. You can't get a moving truck in easily, let alone a truck & trailer. Good luck, god bless.... The whole place is not marked properly either. This is not just my opinion,but also the opinion of my professional movers. It's also hilly & the pavement needs help. I actually asked myself if I was in San Francisco or HELL???????????? The "representative" was lazy AF, and encouragEd me to drive in KNOWING I could NOT my fit a truck & trailer. Then when myself & my movers got to the right spot. WE THOUGHT WE DID, anyway, it wasn't, bc the place is so poorly marked. my unit which was marked exactly the same was towards the ba this hell hole, an But like I said this place is a mismatched clusterfuc* of a mess... The door to the office was locked, during NORMAL business hours, while the representative watched, knowing I needed help and snacked in his truck. If I could give 0 I would. If I could give less than 0 I would. This place is a disaster, Service was nonexistent, The office wasn't open during normal business hours... I literally never leave reviews. you could spit on me or in my food and I wouldn't even say it was ba

Clean facility, easy to get in and out…read more Staff is friendly, had some initial misses with communication but Ivan was very helpful in working out our issues!

From the owner: Our Durham, NC self storage facility offers climate control, video recording and moving carts. Rent…read moreor reserve your storage unit online today!

I've been using this storage facility for almost a year, and aside from the initial online sign‑up,…read moremy interactions with the management team--specifically Chelsea and her supervisor Terrence--have been very disappointing. Based on my experience, I would not recommend this location. Their approach to customer service and retention feels dismissive and unprofessional. Rates seem to increase arbitrarily, and there is no willingness to work with customers, even when the facility is not at full occupancy. It's frustrating to see a business risk losing a long‑term customer over a small amount, especially when maintaining relationships should be a priority. The staff has consistently come across as rude and unhelpful. While the building is climate‑controlled, it's far from high‑end. The carts are broken, the units are dark with no lighting, and overall, the facility lacks attention to customer experience. In short, the service and management have made this a disappointing place to store my belongings. After making a complaint to the district manager, it is evident that the rates are more important that customers and I will be removing my items asap. Seems like such a small thing to lose a customer over but in the end, it is all about perception and mine is that we are not valued.

Tremendous customer service and the space is truly SPOTLESS. We have been helping our daughter and…read moreSIL navigate a move from CA to NC and Chelsea has been so helpful to work with; we have been out to measure spaces, she has been available to all of us to answer questions, made suggestions on units that would be most applicable for daughters needs. Great first experience and we feel confident the move will continue as stress free as a move can be! At least we all know items will be held safe at BEE Safe Storage. Thanks Chelsea!

I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.

Great customer service when needed. Clean site and very well lit. Easy to trailer my 24' boat…read morearound the lot and park and retrieve. Pricing is slightly better than surrounding storage areas on east side of Pittsboro. Highly recommend.

From the owner: We are exclusive indoor Boat RV and other types of vehicle storage facility, i.e. our facility is…read morenot shared between self storage and vehicle storage. We do not even allow any type of open air storage at our facility.