I just moved in a week ago and unit is on the third floor. The floor is very hot and I was told new…read moreA/C units are being placed in the whole facility and the third floor was the first to get new units. This facility is supposed to have 5 carts and the most I've seen is two when the facility was completely empty as I searched all floors from one end to the other to try and find the remaining three carts. The main complaint is the third floor being hot and limited carts. I will check back at the unit at the end of the summer to see if the unit is more climate controlled. UPDATE: I moved out of my unit late 2016 and there was an apparent leak, but thankfully there was some sort of lining above the unit that captured the water from whatever leak it was.

If I could give zero stars, I would. I chose this location because it was close to my home moving…read morefrom another state. No information was given. When asked, Kristen informed me in her nice nasty tone it's in your storage. The place is very dark and gloomy. I had to walked a good 15 minutes to find my storage unit. No map or anything was given to help you assist. I am assuming the other female worker who works there (B) she's just the same. Her attitude is just as nasty as Kristen. No letter was mailed out informing me of a price increased. The system says one thing but Kristen in her nice nasty voice tells me what the lease says. When asked to speak to someone over her, she had to the nerve to ask me why? I will be sending a letter to the Attorney General informing them of how they work. I will also be moving out in April. This place is HORRIBLE. DON'T DO IT!!!

Great customer service , friendly and knowledgeable staff was awesome and allowed my to see…read moremultiple units before I made my final choice

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First off I was told to return a u haul car transport to this location by U haul in Georgia..So…read moreafter driving all night I arrived the next day at this location to drop off the u haul I was immediately greeted by rude disrespectful employees who told me they would not be helping me insecure the straps holding my car to the carrier... First off it was uhaul policy to not allow me to secure the car myself so I had absolutely no idea to get it off.. I'm a disabled veteran & I didn't deserve to be treated that way.. This location and u haul itself should be shamed of themselves..

Great place to store valuables! Staff is friendly & knowledgeable, the place is always clean &…read moreorderly, has a great security system & quick access to safety deposit boxes. Also, love the fun & interesting events they put on.

Do not put nothing of value in this place the employees will take it this place is not right…read more There's cameras everywhere you have to punch a code to go in. You have to punch a code to go on the elevator and your stuff will still come up missing

Rent started at $70 for a 10x5. Increased to $89 after…read morethree months. Increased to $117 after thirteen months. Moved out due to rate increases. Other than that, it was clean, accessible, and easy. Would have stayed if not for the constant increases.

Best customer service ever. Very clean areas, office and units, good space between buildings. The…read moremanager and his wife are very nice persons. I definitely recommend this place.

I was informed today that they got a new computer system and my information for insurance was lost…read more I have been in this facility for almost ten years and only have until the first of July to give them proof of coverage or they will be charging me for their covesge. Not happy!!

Rochelle & Staff are amazing to work with. This was a corporate account and we needed deliveries…read morevia fed ex on pallets. They were so helpful at this location.

They have a rat infestation. The company knows it…read more They continuously go up on rent . Been there for 6 years. The manager Rochelle is helpful but I guess it's in a bad location near a canal in a building packed with units I was told perhaps people have food in units? I'm getting out

We rented a U-Haul truck from another location. When we arrived to pick up our truck it was gone…read moreand the business wasn't answering our calls. We called the hotline and they sent us to Amy at this location. Within minutes she had us set up with our moving truck and on our way. When we returned the truck Amy made it just as quick. We ended up storing our belongings at this location as well at the last minute. Amy had a great unit available with climate control. The staff was excellent and we had easy access to the unit which made moving in super easy. We had a horrible day due to the original truck issues and the original storage unit fiasco. Amy was able to provide us with both truck services and storage. Highly recommend this business!

We rented a truck here for our business because our box truck is under repair. We spend thousands…read moreon uhaul every year. We are VERY familiar with the process. We always book for 24 hour rentals. The manager called with an aggressive, unprofessional attitude. My husband was very taken aback at her demanding we return the truck immediately, stating we had rented it for 8 hours. She was yelling and rude. We will not be using this location again.