Our flight did not leave until late evening and this place was suggested to us by our Airbnb host…read more It was the perfect spot to store our luggage for the day. The owner was hands on, competent and friendly. Highly recommend.

Peace of mind. This was one of the most convenient and affordable travel assistance services we've…read moreworked with ever and we travel quite a bit. Dante helped us from beginning to end. He was fantastic and really believe this completed our wonderful vacation so we could enjoy our day touring NOLA without worrying about or lugging our suitcases with us. We even changed times of pick up and delivery a couple times no problem. Timing of pick up and drop off were perfect. We'll definitely use this service again. Thanks!

Amazing Idea in a great location central for most things in the CBD/French Quarter. I was visiting…read morefrom Baltimore and had a 4pm check-in but my flight got in early. This was an easy safe and secure place for me to store my bag and laptop then explore the city early. The space is great and inviting.

From the owner: Welcome to Secure the Bags — your go-to luggage storage spot in New Orleans. Whether you’re…read morechecking out early, catching a late flight, or just want to explore the city hands-free, we’ve got you covered. Located steps from the action, we offer safe, affordable, and hassle-free bag storage so you can roam the French Quarter, grab beignets, or hit the bars without being weighed down. Our team is local, friendly, and always here to help. Book ahead or walk in — either way, we’ll keep your bags secure while you make the most of your trip.

Can I give a negative star and multiply it please. After walking quite awhile to get there I get to…read moreread a note that says be back soon and call if you need help. Called and right to answering machine. Called again. Same thing. Business hours should be observed if you plan on having them hold your belongings. Wtf....

After planning to use their luggage hold service, the doors are locked (during published open…read morebusiness hours), and phone number is disconnected.

This service worked exactly as described. We dropped off our bags after we left our cruise ship…read more When we got to the airport, they were there and ready to be picked up. It was fantastic. Checking our bags allowed us to walk around the city before our flights without having to deal with the hassle of carrying them around.

I used Advanced Check-In on July 19 to move four bags from the cruise port to the airport so we…read morecould spend the day in New Orleans. Pickup and drop-off worked fine and communication that day was quick and friendly. My carry-on went in undamaged and came back with the shell cracked through at a wheel corner. I contacted Angela the same day. She responded within the hour, apologized, and said the company would repair or replace it. On August 4 she asked for my mailing address to send payment. I sent it that day. I followed up on August 19 and September 2. As of today, September 5, there has been no payment and no response since August 4. The amount is 94 dollars and 33 cents, the documented purchase price. The service works as advertised getting your bags from the port to the airport, but there is no guarantee they arrive in the same condition, and bags wait outside at the curb in the open air. Someone is generally out there keeping watch, but the sheer number of bags at busy times means they're not closely monitored. Photograph your bags before you hand them off. Get travel insurance before you use a service like this, because if something goes wrong, there is no real path to get made whole.

Right now I'm trying to reach somebody to make an appointment. I'm trying to redeem a Groupon…read more The website isn't working number keeps sending me to voice-mail can someone please reach out to me. acqueelah@gmail.com.

Brandon was at the airport waiting for us when we arrived. Since we didn't have luggage he brought…read moreus make your own mimosas. Great tips and conversation.

I downsized my unit and haven't even been in the new unit 1 year. just got a notice my 10 x 15 unit…read morewent up $38.00! This place is a Rip-Off and can't wait to get out! The staff is wonderful! There also was a murder on the grounds of the facility a few years back.

They are stealing units. By adding on an additional $145.00 to your total. Not taking payments by…read morephone, so they can auction off your items. When it was under Life Storage you did not have all of these additional fees every thirty days.

I've been storing at this site for a long time. It's cheap and close to my house, but it was…read morefalling behind the times. I guess it got bought out because they are fixing the place up and the guy up front goes out of his way to explain things and knows what he is doing and you can finally pay online which is why i'm decided to give it a review. If you need more space to store stuff but you don't trust those big places, check this place out.

Almost want to keep it a secret so the line doesn't get too long :-) I live in the neighborhood…read more It's exactly the kind of cute quirky local pack and ship place I wish there were more of these days. Waiting in a corporate Fed-ex center etc is a chore. Pack Rat makes it cute and fun. The line goes by adorable souvenirs & practical things like office supplies. 100% yes to affordably priced holiday colored sharpies! I found it because my printer was down. It's one of my new favorite places. Local Nola at its best. Growing up my Mom always called small businesses with heart and charm "we try harder places". It's not glossy, not corporate, it's adorable and the kind of place we see all too often disappearing here. I went in low key grumpy & in a hurry, left with a big smile on my face.

I take everything I need shipped here. All the employees are lovely and anything I've sent through…read morethem arrives on time and undamaged. I find the location easy to access and good hours of operation for people who work all day.