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    Extra Space Storage

    4.0 (10 reviews)
    Closed 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    3 years ago

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    Emily S.

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    4 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    I just recently rented a storage unit last month.

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    2ladiesrunning

    2ladiesrunning

    (3 reviews)

    They were spectacular in everything they did. Susan and Millie are understated, but they have a…read morework ethic that must equal the most accomplished companies in the country. That ethic is joined by intelligence and knowledge. They were recommended to us by a friend, and we are thrilled. Within three days they packed up our entire apartment (3000 square feet), both small and large items, and presented us with a detailed list of what was in each of 50+ boxes, all of which were meticulously labeled and packed. They handled fragile pieces with appropriate care. They worked non-stop, for hours, and asked intelligent questions. They took control of the process; they met with us first, worked out the schedules, and were explicit about costs.

    We hired Two Ladies Running to help us with our move a few weeks ago and I would definitely give…read morethem 5 stars. They were recommended to me by a colleague of mine and proved to be a huge help with our move. I contact Susan and she immediately responded by e-mail and we arranged a meeting time for them to see and price the work for our move. Shortly thereafter they provided a written estimate and we scheduled a day for them to come and pack us up. The day of the job, Susan and Millie were terrific. They carefully packed up all of our belongings, labeled everything and neatly left everything ready to go for our movers. I was very nervous about getting everything ready for our move but Susan and Millie did all of that for us. They were excellent and I would highly recommend them to anyone!

    Boston House Movers - 20 ft truck with loading dock

    Boston House Movers

    (3 reviews)

    I highly recommend Boston House Movers for an easy non-stressful moving experience. Jayro and his…read moreteam of experienced professionals were a blessing and delight to work with. I highly recommended this moving company for any of your moving needs, short or long distance. All items were packed, wrapped and stored with care and delivered to my new home in perfect condition. Boston House Movers provided my family and I great customer service and a painless quick moving experience.

    We had a very disappointing experience with this moving company. The initial quote they provided…read morematched what we had previously paid with other movers, which is why we agreed to use them. However, by the end of the move, the final price was nearly double the original estimate. During the move, the crew worked extremely slow and even made an unexplained stop that added about an hour to the trip. At the end of the mo e, When I questioned the unreasonable price increased, instead of trying to resolve the issue professionally, they threatened us, called the police during the dispute, and later even attempted legal action. He also contacted the company I worked for and threatened to sue them as well. The owner of the company was very proud that he got me being fired because I refused to pay the excessive pricing and used the fuck words on me.It was completely unnecessary and unprofessional. I have used many moving companies and happily paid their services even added extra service fees afterwards. I have never seen a company like this before. It was completely nightmare. I understand that moving costs can change, but doubling the quoted price without clear justification and play nasty games is unacceptable. I strongly recommend that others get everything in writing and be very cautious before hiring this company.

    Your Move - Moving it gently, of course!

    Your Move

    (17 reviews)

    I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

    I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

    Extra Space Storage - selfstorage - Updated May 2026

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