1. Extra Space Storage

1. Extra Space Storage

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Mitchell, IN

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Extra Space Storage

5.0 (1 review)
Open 6:00 am - 10:00 pm
Updated 3 weeks ago

Services - Extra Space Storage

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2 years ago

I never had any issues with them. They were respectful and helpful. They are good with contacting you back.

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Emily S.

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Ask the Community - Extra Space Storage

U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer

(2 reviews)

Having used this service three times, I have been taken great care of every time! Joe manages many…read moresuccessful businesses from this location, and though the area is small, he delivers with a big-time punch. Always available, he is a hardworking and honest man."

This is a small office and garage area with several U-Hauls for rent. If you need a specific size…read moreor certain type of trailer, van, or pickup truck, then you may need to call ahead with a couple days notice so they can get it for you. They offer both open bed and enclosed trailers for rent. They normally have available the smaller 10ft box truck and the large 24 ft box truck. Open and enclosed trailers are hit or miss from this location. The fees to rent are normally $19.95 for the 10ft plus 79 cents per mile, or $39.99 plus 79 cents per mile for the 24 ft box truck. They offer one way or round trip options, either you your proof of insurance, or purchase additional insurance for a few dollars more. They have 24 hr drop off if you return after hours with the U-Haul, just drop the keys thru the slot in the building. It takes about 20 minutes or more to go thru the paperwork, get your driver's license and check the truck out before leaving the facility. U-Haul can also install a hitch on your vehicle for about $150 if it needs one. They sell packing supplies, boxes of various sizes, packing tape, and more. You can rent a dolly for about $7 extra if needed for moving heavy items.

Soft Touch Moving & Storage - computers packed upside down with chopped wood and sunscreen

Soft Touch Moving & Storage

(9 reviews)

Soft Touch Review We…read morehired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their "climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

We hired Soft Touch because of the in-person estimate process and the professionalism it signaled…read more We appreciated that the name didn't include words like "hunk," "junk," or "college"--which, to us, implied a higher standard of care, experience, and accountability. Ironically, what we experienced felt very much like the kind of "hunk/junk/college" move we were trying to avoid. Truly the experience of packing was the worst. The team was young, inexperienced, and untrained. They didn't label most of what they packed and what they did was mislabeled: a bread machine marked as a deep fryer; an air compressor labeled as a spray painter. Our fine art--an irreplaceable piece with sentimental and monetary value--was carried by the hanging string and placed on the truck unprotected. TVs and computers were loaded upside down. Sharp kitchen tools like a mandolin were packed alongside flip-flops. Castor oil, cooking oil, liquid hand soap and mouthwash were dumped into boxes/spilled b/c of the lack of care. Furniture and lamps were cracked. Beyond the poor packing, inconsistent training and communication the worst part was the owners response to our concerns which conveyed sense of defensiveness and a desire to justify the poor performance surrounding the project. Excuses and abdication.

Soft Touch Moving - Truck

Soft Touch Moving

(5 reviews)

We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

Extra Space Storage - selfstorage - Updated July 2026

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