I have to admit that I never thought that I would be renting a storage unit but between the…read morerenovations of my home and all the excess marketing materials for my job and projects, I needed one fast or my loft was going to resemble an episode of hoarders. I chose this location due to the close proximity to my home and overall convenience. I became a bit frustrated when I initially called in for some information on pricing and availability of units, the lady who answered was friendly but I never received a call back from the manager as she promised. Since I needed a unit immediately, I popped by the office a few days later and was offered great customer service, clear information on pricing and policies, and made a $10 deposit on a 10X10 unit. I pay around $115 for a 3rd floor unit (no heating/ac) which also allows for package and shipment deliveries and access to the facility from 9am - 9pm. If you opt to pay another $10 a month, you can have access for 24/7 too. The nice thing about this place is you don't have to commit to any complicated contracts as it is billed monthly. Easy breezy! You pay a $25 administrative fee when you commit to renting but this also includes a lock with 3 sets of keys. Overall, this location appears safe and accommodating which are pretty much my basic requirements for a storage unit. TIP: They sell boxes here. Oodles of them. TIP: Check out their website for any special promotions or deals! I was able to save $5 a month due to doing a little research! Every dollar counts, right?

Top class storage facility. Management is fantastic. I've rented over 20 units over the years, at…read moremany different locations... the service at StorPlace far exceeds any where else I've been.

New tenants beware! New property staff!…read more Was here for over a year with no issues. Recently there has been a change to office staff and it shows. Throughout the entire year I've been here one of the two elevators is often not working. So if you get an until on the second floor, be cautious. Beware storing anything you may want quick access to. All the units are remote access. It's common for units to not be working properly. I've encountered many frustrated tenants that cannot access their units. After hours this is an impossible problem to solve. You simply must wait until the next business day. Most recently my unit was accessed by "technician request" for maintenance on the lock. I was given NO NOTICE that someone would be accessing my unit. This happened after apparently another tenant tampered with other units. "Cutting wires" etc. which made access to multiple units impossible. My unit was not affected, but had an unrelated issue with access. After pressuring the new guy in the office to help me into it we finally went up together and got it open. He originally told me I had to wait for a technician in a few days. After helping me I got a call to let me know my 24 hour access is revoked while they "look into" the tampering of the units. About a week later they let me know I would not be getting my 24 hour access back because I'm not a "registered business." I'm not sure what a musician in nashville is considered, but I think my tax guy considers me. They were sure to let me know that I signed all the correct paper work and paid the correct fees, but someone on there end didn't go through the proper channels to allow me access. No surprise there. They seem to do whatever they want here. (i.e. open your unit without telling you). Additionally, if there is no power (like in the last ice storm) you will not be able to access your unit regardless of what floor it's on. The front doors are all remote access as well. I attempted to retrieve an emergency power station that was in my unit during the storm. I was not able to gain access until power was restored. I really loved this place for a year. I was allowed to play my drums at here and had 24 hour access. Now that's all gone and staff members are just opening units whenever they feel like it. Original review from a year ago: Three is amazing. Very excited to use the space!

Tony was great helping me getting a bigger unit. Extremely easy seamless process. would highly…read morerecommend this company.

I had a wonderful experience purchasing my storage unit here today. I was received a warm greeting…read moreby the general manager, Secoya, and he proceeded to help me find what was the best unit for my needs. He knew that cost was important to me as well an easily accessible unit. I was pleased with the unit and the price I paid. He really wanted help me and it showed. This is my third time using this storage unit over the past 8 years and I feel they provide a great service.

There is no 24 hour emergency number ! You can enter in the gates before closing time, but if…read moreyou're inside and don't get out before 9pm, you're stuck inside and YOU CAN NOT GET OUT ! I'm literally writing this review as I'm stuck behind the gate. No pressure plate / sensor along with the code to make it work. Nope, just no chance of exiting period. Police officer rolled up and said this happens at least once a week. No surprise there. And do you think I was told about this...NOPE. Today is my first day storing my things here and I already regret everything about it. And they don't tell you beforehand or during that ALL SALES ARE FINAL, (three months rent up front of course, how convenient) To say that I'm sure this is a common occurrence and that they've got your money and could care less I'm sure sums up their business model. Save your money and go else where. This is a huge safety concern, inconvenience and down right unusual practice for a storage facility. I'd give it 0 stars.

Good location, super friendly service, but the "grounds" could use a bit of an update out back…read more Fair rates, overall good experience.

This place is convenient and meets all of my storage needs 110%. I highly recommend using this…read morefacility if you need storage. Larry, the facility manager, has been very helpful to us.

I had a few items to store that were family keepsakes and I was concerned about leaving them at a…read morepublic storage area. After speaking with the Manager, Robert Craig and seeing the facility for myself I had no qualms about storing the items there and never felt a need to check on the items while they were in storage. Robert was easy to get a hold of whenever I had a question and even was willing to wait for me at closing time the day I brought my items there as I had been traveling all morning from out of state. Next time I am in need of a storage facility A+ Storage will again be my choice.

A+ Storage is fantastic. It is not your typical dark and dingy storage space. We were moving…read moreoffices and needed to store a number of items while the new building was being built out. The space is very secure, extremely clean, well lit and climate controlled. Going to storage is never a super-fun activity, but A+ made it very easy to retrieve anything we needed, or to drop off any item we didn't need at the time. Robert, the owner, was always available to answer any questions, and was a pleasure to do business with. I highly recommend A+ Storage to anyone in need of storage unit.

Worst business I have ever dealt with. Personnel were not on facility when they were supposed to…read morebe. They stopped excepting payment from the bank. You are forced to have them direct withdrawal out of your account. No thanks. If you chose to go with this company, bring an angle grinder with you to cut their red lock off when they erroneously lock you out of your unit.

Karen was really helpful moving my wife and I into a storage unit. She showed us all the options…read moreand helped us pick the right one for our needs. This location is clean and located in a very safe feeling neighborhood. Also love that there are easy access units and a free moving truck you can use when moving in. They also offer tenant protection on the units so in case of a break in you're covered for $12/month, no deductible (or you can use your homeowners or renters insurance). Most importantly it's month to month! Super flexible.

I have had a unit there for many years.... Recently became ill... Judith is an amazing human being…read moreShe went above and beyond to help me keep my unit.... She actually called and checked to see how my treatments were going! She is amazing and truly cares about her clients!!! I am very grateful and so very thankful for Judith!!!! Kymberly Lee

What a wonderful staff at this storage facility. We had a family matter related to health issues…read moreand Judith Barron and staff went above and beyond to help our family. CubeSmart at 4815 Trousdale is more than a storage facility. It is a storage facility with excellent customer service!!! Amazing!!!

They are very nice and reliable I came there 30 minutes before they were gonna close and the guy at…read morethe front desk named Kyle stayed there after hours so I could go get a money order to rent a unit Very sweet and nice I would recommend this place to everyone

Holly has been an angel!! She was more than helpful with everything I needed. In fact, doing…read morebusiness with the Jenkins Road location was the only thing that went smoothly with my out of state move to Chattanooga. I could not recommend this facility more. Wonderful security & staff.